chopstixnoodles.co.uk Avis 

Very mid food, not pleased, I wouldn’t go here if I were you.

I visited Chopstix yesterday alone and again today with my son. When visiting yesterday I ordered a large box meal. When I went to pay I asked if I could use my app to earn points but was told this option wasn't available at this branch which while it isn't a major thing, seems quite disappointing that we can gain while making purchases in comparison to other branches. Also, I was told that they didn't have a penny to give me the exact change I was due so was "I okay to take less change" I mean 1p is nothing as long as it happens once but had the role been reversed would they have accepted less from me if I was short on the price of my food. The food however was delicious, so no complaints on that front. Today's visit my son only wanted noodles, so I asked if I could get a regular box (2 toppings) but have the toppings in a separate box. They sorted it out, gave me the toppings tub and I have to say, what I received felt like a single topping rather than 2. There was hardly anything there. There branch was also filthy. There was chicken on the floor. Noodles on tables and rice as well. Now, while it would be nice for previous customers to clean up their own mess, it would also be very proactive for the staff to ensure the tables are cleaned every so often. Let's hope the next visit is a bit better.

The Chopstix in Lewisham is absolutely TERRIBLE!
Always smells really weird in there, the staff are extremely rude. Don’t even have the decency to greet you. The only thing you’ll hear from them is “what do you want” Awful.

Their so called “customer service” department is just as bad.

I wrote a long winded complaint about my bad experience, and then after over an entire WEEK, I got the most generic response back.
Absolutely dreadful company. I’ll never give these people my money ever again.

Went to chopstick at Braehead with hubby I only like fried rice gor charged £5.99 for just rice felt I had been robbed n to top it off it was rotten

Great food and as a wheelchair user I was looked after by Bethany at York. Thanks

Just like to say how nice the food was from the Chopstix on site at Butlins Skegness (September 2025).
A few of us went to one of the weekenders they had & we got food from there all 3 nights.
Really nice. Tried most of the food they had available. Very good.
Tried a few of the ready meals they're doing now at Iceland, pretty decent as well for a microwave dinner

Chopstixnoodle Manchester.
Advert on Uber eats looks lovely, delivery took ages, food luke warm, portion was for a child, very disappointed. I paid over £29. I would not recommend this business.

I do like the taste however just recently the guy at the counter was cleaning with a mop in his hand; as soon as he saw me approaching he asked me what I'd like and then grabbed the box without washing his hands. I confronted him right there and he was apologetic, washed his hands and wore gloves.
this is just for the managers to promote hygiene practices

It’s no wonder this branch has so many complaints about late arrivals and cold food; the staff are intentionally obstructing the delivery process.

​I followed the app instructions to the rear entrance, but with no signage, no doorbell, and no one answering the phone, I had to walk 400 yards from the car park in heavy rain and freezing slush to the front desk. Despite seeing me soaked and holding my thermal bag, the staff member refused to hand over the order sitting right behind him. He sarcastically demanded I walk back, drive a quarter-mile around the building, and try the back door again. He even got another staff member to join in and laugh at me.

​This 'power trip' behaviour is exactly why your customers are getting cold food. Instead of a 10-second handover, they chose to delay the delivery by 15 minutes just to mock a driver working in bad weather. Absolute lack of professional standards or respect for delivery partners. If you want your food hot and on time, avoid ordering from here until management addresses the toxic attitude of their staff.

Food was quite nice however not great, the service was excellent and we were served by Lipika who was very friendly and kind! We visited the Newcastle Upon Tyne (High street) restaurant!

Lutin airport.To much salt, a litle dry. Use to was tastier.

The food was nice and tasty 😋

Great food, tasty choices. Friendly and informative staff. Full of praise for Asik at Brighton.

Visited Chopstix in Brighton and was served by a lovely man called Jake. He was very knowledgeable and went out of his way to help. A credit to chopstix and clearly an asset to the company.
I wish more customer serving roles could take a leaf out of his book

Today I visited there with my family. Unfortunately today’s noodles wasn’t like before we tasted. Today it was much drier and tasteless but chicken was good as like before.

Waste of time petrol and engery. Theifstix were taking orders all day for collection. Only to be shut when you turn up to collect.

Only hope they give me my money back.

Halal meat im against the non stun slaughter they are complicit in animal cruelty.

Got a free birthday box but when I travelled into Romford to redeem it I was told they don’t do it there. I know that’s not true as I’d claimed my box the previous 2 years. Not happy with the Romford branch’s service, or lack of.

The food has always been fine but you know what isn’t? The app! I have an existing Chopstix account for ages but suddenly with one update I can no longer click and collect. It signs me out and insists I sign in but nothing works if I do, I select guest but after I type my phone number nothing happens. After even making a new account it still doesn’t work. It was fine before why change it and make it unusable for people? I’m happy with change as long as it isn’t unnecessary and a downgrade.