chopstixnoodles.co.uk Avis 

Wanted to order from Chopsticks at the East Midlands outlet but one there was no real queuing system for the touchscreens and secondly after what seemed an age the same people were still struggling to place orders so gave up and went elsewhere

Visited the Bromley store a few times now, staff are always helpful and friendly. The food has been plentiful and tasty. The chicken sides are delicious.

The chicken sides are always yummy but the noodles are forever dry and not fresh. They're not meant to stick to together so STRONG. It's my own fault, when you order online it's like they do this intentionally in comparison to going in person. So I should've just not ordered.

(Ordered off ubereats from the westfield branch)

Paula was amazing, great customer service!! Couldn’t be more happier xx

Very good customer service from ASH at merry hill.

Visited Chopstix at Middlebrook. I must say that this is my go to place to eat here. The restaurant is clean and bright. The staff are very welcoming and friendly and the food is so flavourful. It's an open kitchen and the food is fresh. Has facilities for disabled and is wheelchair friendly with large open spaces between tables. Also offers a take away service.

George thecook has very poor manners and very bad customer service. I ordered chicken bites and I got cauliflower bites. He refused to change them to what I ordered I said I would pay the difference but I will not pay again as that's not what I order. He said I had eaten two already. Please tell me how am I suppose to know it was the wrong order unless I eat it.
Further morse he goes on to say that the person who served me has worked there for over a year and I should know what I should have order.
First of first timer how would I know chicken bites only come in 10 not 5. Wouldn't that be for the staff selling me to what portion size there is.

Amazing service from Andrew this evening, would recommend to anyone!

I was having a training around the corner in Stratford and popped in to have a quick lunch.

Cleanliness and friendliness: very good
Time of service: very good
Assistance with service: very good
Temperature of food: very good
Quality of food: very good
Quantity of food: need to improve
Price of food: just fair
Variety of food: good enough

If you love some good Asian food, I'd recommend.

If I hadn't paid more than £10, I'd have given 5 stars.

Very poor. Tiny portions of luke warm average food.

I visit this establishment nearly every week as I like the Salt & Pepper chicken, but what makes it my go to place for a quick lunch are the staff. Always smiling, helpful & patient especially as I get the app ready etc. Premises always clean & tidy when I go.
Shouts out to Claudia, Catalina & Hristina.

Gitana was really kind and had great customer service skills, thank you!

2h to prepare food absolutely joke never again

Very great ,Sonye was very helpful and nice!

Their offers are scam-like.
I asked for the £2.99 offer advertised on the board. Ended up paying £20 at the register for 2 of us 😂. The cashier started to get argumentative when I questioned it. I sat eating my meal trying to figure the offer out with no luck. Food is mediocre because it sits on heat for too long. Offers are deceitful. Won't be going there again

I ordered 3 hours ago the most awful nodels in my life It really made me gagging and feeling sick because of the awful smell of burn it's not the first time this happened
It was 4 topping and the Nodels and chicken all are burnt 🤮
It ended in the bin I will never eat again at this place 🤮🤮
U know 1 star is too much !!!!!!!!!!!

BATTERY was served in my meal. Asked manager who said they don’t use those AAA batteries on site. Contacted Head office but no response after 10 days and chasing up.Could have killed or poisoned someone if they weren’t lucky enough like me to notice it. No explanation or contact from company. BEWARE of contaminated food. Hope Food standards Agency can investigate to prevent recurrence.

I have emailed them twice still not got a reply and i know they got it as got a delivered receipt. email below.

Morning

On Sunday 1st of December 2024 3 days ago, I went to chopstix noodle bar at Birchanger services on M11 at 5:50pm, I am a hgv driver so use your places a lot on the motorways, I was on my way to London with my wife so stopped there to get some food, I ordered 2 large ones 3 toppings, when I got them I said to the lady they are not large they look small she said to me there are only one size it’s how many topping you get ?
So I just sat down and started to eat, when I finished I noticed I could not fit the folk in the box like I always do when I finish, so went back up there and spoke to the bloke in the orange top as the other two had red ones on, I explained this to him that I always put the folk in the empty box ? his reply was we only have these boxes ? so I said your ripping people off his reply was all the boxes hold the same amount of food, he would not have it that a bigger box held more food.

Regards Mr Barry