Yet again fantastic service and help from Lucia ( following on from last year had no hesitation in getting back in contact with Lucia ). Everything was confirmed and booked with no problems plus I kn... Voir plus
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Anastasia booked our holiday at Lake Garda, it was a complicated booking. Nothing was too much trouble, we were given plenty of choice which can’t have been easy. Booking was straight forward and f... Voir plus
Always lovely to speak with Lucia Helpful friendly and she is very aware of my needs and requests she is very knowledgable of what she sells and can be relied upon to see every thing is perfect to o... Voir plus
Very impressed by the response when I gave a list of what my husband & I wanted for a late booked holiday. The agent, Leanne, managed to find one hotel that fulfilled those parameters and checked up... Voir plus
À propos de l'entreprise
- Voyagiste
- Chambre d'hôtes
- Hôtel-boutique
- Fournisseur d'excursions culturelles
- Hôtel
- Agence de visites touristiques
Écrit par l'entreprise
With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.
Coordonnées de contact
4th Floor West Point, Springfield Road, RH12 2PD, Horsham, Royaume-Uni
- 01293 765055
- holidays@citalia.com
- www.citalia.com
4,9
Excellent
976 avis
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Great company their hotels are always…
Great company their hotels are always the ones you would have wanted to book the arrangements have always gone smoothly, we are about to rebook with them! The hotel on the latest trip was literally on the lakefront, the food was good and the staff always willing to help and give advice when needed.
28 juin 2026
Avis spontané
Réponse de Citalia Holidays
Thank you for leaving us feedback!
Very helpful
Very helpful, not pushy and chasing all the time. Explained everything and sent prompt quotes and changes as requested.
6 juillet 2026
Helpful & friendly.
Helpful & friendly.
Knowledgable about area I was planning a holiday in.
Patient with my lack of IT skills re payment.
Holiday, flights, car all organised with ease.
5 juillet 2026
Very helpful and knowledgeable Travel…
Very helpful and knowledgeable Travel expert, good customer service.
3 juillet 2026
Tasha so efficient professional and…
Tasha so efficient professional and couldn’t be more helpful
3 juillet 2026
Great to deal with!!!
Katie, the Citalia Agent, was welcoming from my first phone call, not pushy, happy to advise and listen to our "wants" and her communication was excellent, kept in touch via emails and was very knowledgeable about Italy overall. The itinerary offered was different to elsewhere and more of an adventure than a holiday.
2 juillet 2026
Leanne was excellent and so efficient
Leanne was excellent and so efficient. Very pleased with the service.
30 juin 2026
Wonderful help from Lucy
30 juin 2026
A wonderful experience massive thanks…
A wonderful experience massive thanks to Romina for booking our holiday to Sardinia
29 juin 2026
Very helpfull and informative
27 juin 2026
Romina was excellent in helping us…
Romina was excellent in helping us choose our holiday package & making all the arrangements
Excellent service!
25 juin 2026
Excellent service fromTasha she was very professional
Tasha was very professional and communication via email was excellent with quotes. eventually we booked and my telephone conversation was very professional and holiday was booked. the booking process is excellent, albeit the brochure/website is for reference only as you need to email for the live availability
26 juin 2026
Customer service was second to none
Customer service was second to none, Katie was very polite, patient, and extremely helpful. She spoke directly to our hotel re a couple of special requests and organised wheelchair assistance through the airport. Many thanks for all your help.
23 juin 2026
citalia maintained its outstanding…
citalia maintained its outstanding commitment to service and superb options for our potential booking. Tasha communicated well and gave tremendous help and information about our booking.
22 juin 2026
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