My 9 year old daughter and I came here from London for a half term. So much fun, such lovely people, especially Debora who went above and beyond to make sure we found what we were looking for, and al... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff working at the soft play this afternoon were absolutely amazing. Unfortunately there are no gluten free options for food on the menu but I can't fault how the staff went out of their way to... Voir plus
L'entreprise a répondu
Had a lovley time here over the may half term. Matthew and Alex on the ferris wheel were lovely. Also the arcade machines (especially the 2p machines) filled with toys that were easy enough to win wit... Voir plus
L'entreprise a répondu
We regularly visit Clacton pier and arcade workers are extremely polite and fast. Always someone at hand if toys ect get stuck. Terry Hawkins stood out from the crowd and goes above and beyond, alwa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Attraction touristique
- Parc d'attractions
- Café et restaurant de grillades
- Pavillon de plage
- Centre aéré et de loisirs pour enfants
- Parc à thème
Écrit par l'entreprise
- Largest pleasure pier in Europe 🎢 Funfair • Coasters • Soft Play • Arcades • Bowling • Golf • Big Wheel • Go Karts • Jurassic Pier 🦖
Coordonnées de contact
No.1 North Sea, CO15 1QX, Clacton-on-Sea, Royaume-Uni
- 01255 421115
- info@clactonpier.co.uk
- www.clactonpier.co.uk
4,7
Excellent
121 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It's dirty unsafe rowdy .didn't feel…
It's dirty unsafe rowdy .didn't feel comfortable . People rude except 2 . Not the place to go with kids . Roads were dirty shops run down . It's a shame coz it used to be so nice. Don't know what's happening to these places.
22 juillet 2026
Avis spontané
Réponse de Clacton Pier
Hi Jean, really sorry you feel that way as that is not the reaction we get from most people leaving a review. I am a bit confused as to whether you are talking about the pier or the town itself? Clacton works hard to maintain its place as a traditional British seaside town with a modern twist and does attract many visitors, around one million to the pier alone each year. Both businesses and the local authority do their best to provide an offering which attracts families. Again sorry if we did not meet your expectations and we appreciate all feedback - good or bad.
Great pier
Great pier. Despite growing prices it is reasonable. Great views on the pier but a tad scary to walk along the rickety wooden boards. Cool rides, mini golf, play area, arcades, bowling, darts, and more. Staff also friendly.
16 juillet 2026
Avis spontané
Réponse de Clacton Pier
Hi and thank you for taking the time to review the pier and for giving us five stars which we really appreciate. We can assure you that the boards are regularly inspected and repaired if necessary. Thanks for your comment about staff which are very important to us and the whole team. Hope to see you back soon.
Staff soft play accommodation
The staff working at the soft play this afternoon were absolutely amazing. Unfortunately there are no gluten free options for food on the menu but I can't fault how the staff went out of their way to make something that I was able to eat and taking the time to look at allergens despite being busy
25 juin 2026
Avis spontané
Réponse de Clacton Pier
Hi Penny, pleased to hear that the team pulled out all the stops to accommodate your dietary requirements. Sorry there was nothing obvious on the menu but the staff always do their best for our guests, even when they are busy. Thank you for letting us know about your positive experience and for the five star rating. Much appreciated.
Réponse de Clacton Pier
Hi, and many thanks for your feedback. We appreciate the five stars and the comments - especially that you will be coming back. We look forward to seeing you again soon.
The Clacton Wheel on the Pier was…
The Clacton Wheel on the Pier was fabulous fun and a very gentle ride. Matthew was great as I was nervous and he said after one iteration of the wheel I could exit if need be - I completed all three turns and he kept an eye on me to ensure I was okay.
27 mai 2026
Avis spontané
Réponse de Clacton Pier
Hi Jane, the Big Wheel is a very popular ride and gives great views over the town and coastline. Glad you enjoyed it and the team made sure you felt comfortable and looked after. They want to make sure our guests have a great experience and go home happy. Well done for overcoming your nerves - it is worth it! Thanks for the five stars.
Half term fun
Had a lovley time here over the may half term. Matthew and Alex on the ferris wheel were lovely. Also the arcade machines (especially the 2p machines) filled with toys that were easy enough to win with lots of staff around to help if any got stuck. Would definitely recommend for a fun family day out.
27 mai 2026
Avis spontané
Réponse de Clacton Pier
Hi Katie, really glad that you chose to spend some of half term with us and that you had a good time. Nice shout out for Matthew and Alex which they will appreciate, as do we. It's great to know you would recommend us, thanks for the five stars and please do come and see us again soon.
Thank you Debora!!
My 9 year old daughter and I came here from London for a half term. So much fun, such lovely people, especially Debora who went above and beyond to make sure we found what we were looking for, and always with a big smile and without making it seem the least like it was just her job. I am embarrassed by how long I took to write this review thanking her but makes it no less heartfelt.
17 février 2026
Avis spontané
Réponse de Clacton Pier
Hi Louise, really pleased to hear that you and your daughter had a great time at the pier on your half term visit. We appreciate your feedback - whenever it comes -and thanks for the five stars. Debora will be made up with your comments and we are glad to hear she looked after you both. We hope you will make the trip from London again soon.
I Loved It
I Loved It ! We Done Golf It Was GREAT!!!!!!!! Then I Liked The Rides If There Were More Than 5 Stares I Would Give It To Them WELL DONE !!!
7 avril 2026
Avis spontané
Had a great time on the wheel
Had a great time on the wheel. Kasey at the payment kiosk was so approachable, kind and friendly. She was also able to help me later on by pointing me in the right direction to find a lost item my son had left behind. Ashley who was helping us on and off the ride was brilliant. Always making sure all customers were happy, feeling safe and supported. I noticed this more as one of the young girls on before us was slightly nervous, he mentioned making sure not to stop the ride as she was in the air so she didn’t get frightened and each time they came around made sure to check with her that she was okay! He did the same for us. The level of kindness and professionalism shown by Kasey and Ashley really was fab and made our day. Will be returning!
5 avril 2026
Avis spontané
Ruby c on the donut stand 5 star service
Ruby c on the donut stand 5 star service
1 avril 2026
Avis spontané
yummy donuts and not that expensive for…
yummy donuts and not that expensive for 5
31 mars 2026
Avis spontané
I saw Ruby Chilton and she gave me…
I saw Ruby Chilton and she gave me fantastic service
30 mars 2026
Avis spontané
We received a fantastic and friendly…
We received a fantastic and friendly service, all with a smile from Ruby Chilton at Candy Corner on the pier. The hot doughnuts are the best that I've had in Clacton.
29 mars 2026
Avis spontané
The staff is very sweet mostly kasey pay her triple
The staff is very sweet mostly kasey she is an amazing staff member she should be paied triple my fav ride is twister but it was closed so maybe waltsers
22 mars 2026
Avis spontané
We live close by so we're biased but…
We live close by so we're biased but the pier is a great place to bring the kids! I brought my daughter when she was younger and now I take my nephews and they love it. The annual pass is a fantastic deal too!
20 février 2026
Avis spontané
Réponse de Clacton Pier
Hi there Roz, we pride ourselves on providing good family entertainment for all ages and tastes. It is all about the generations coming back to make happy memories with us and we are glad your family is doing that. We think the annual pass is the best deal - especially if you are going to visit a couple of times or more each year. It also gives lots of discounts around the site. Appreciate your feedback Roz!
Great place to visit
Enjoy coming here, Great rides and arcades and a bowling ally are here. The big wheel is excellent too you get wonderful views from here and the fireworks display they sometimes put on are quite spectacular.
14 novembre 2025
Avis spontané
Réponse de Clacton Pier
Hi Kevin, thanks for posting a review and giving us five stars. We love to hear what our customers think of us and appreciate all feedback. You have picked up on a number of attractions we offer along with our 11 free fireworks displays put on each year to thank our customers for their loyalty. Hope to see you again soon.
Thank you, Ruben on the 4D dinosaur experience.
A big thankyou to Ruben who worked in the 4D dinosaur experience he was very helpful. He made us laugh. also helped us do our photographs so we couldn’t ask for more thank you. Ruben
2 novembre 2025
Avis spontané
Réponse de Clacton Pier
Hi Sandra, thank you very much for the lovely shout out for Ruben. It sounds like he did a very good job on your visit and made you feel welcome. He will be delighted with your comments as are we. We also appreciate the five stars and you taking the time to feedback your views.
The workers are really great there…
The workers are really great there really nice to customers and great rides there.
30 octobre 2025
Avis spontané
Réponse de Clacton Pier
Hi, pleased to hear that you enjoy your visits to the pier and feel that the team look after you. Customer service is very important to us and the staff work hard to ensure everyone makes happy memories with us. Appreciate the five stars and hope to see you back soon.
This is a really fantastic attraction…
This is a really fantastic attraction in Clacton. The owners have invested a lot of time and money, but also love, and it really shows. My family and I frequently visit and are never disappointed. Well done to all on the current Halloween displays. Keep up the good work :)
28 octobre 2025
Avis spontané
Réponse de Clacton Pier
Hi, thank you so much for the review and five stars. Your words will mean a great deal to our owners who are totally committed to continuing to improve the offer at Clacton Pier and retain its place as one of the best attractions of its kind in Europe. Glad you enjoyed our Halloween Festival and thanks again for the words of encouragement. Hopefully see you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.