Cladding Monkey Avis 

286
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Cladding Monkey enough, my site team had a last minute change to a project and I ordered the materials online with no hassle it arrived the next day. I did make an initial mistak... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered kit to sheet out a bathroom, their prices are keen, the delivery prompt. It's a great product and I say this having experience with other brands and companies, simple to install, a compete... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The return procedures are ridiculous. I bought panels and now I have to return the 230cm long ones by myself. I was willing to pay the delivery fee, but they don’t offer any collection service. I have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very happy with both the product and the customer service. The cladding panels are a beautiful colour and look fantastic once installed. The quality exceeded my expectations, and the ordering process... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

286 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(286)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

I ordered on Wednesday and had delivery on Thursday at 9am. My PVC board was well packed. The price was good. It is already installed. Really pleased with the service.

30 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend it

Great advice and help given by the team at the Cladding Centre, excellent service all round. Would highly recommend!

17 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Bought some thunder cladding for a…

Bought some thunder cladding for a renovation we’re doing. They were the cheapest online so I was abit sceptical but cladding and adhesives were delivered on time. Will be ordering again

15 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Worst service ever

Worst service ever. I have ordered some glue for the panels. Paid 30 pound for a delivery. Delivery should have arrived within 2 days but arrived after 10 days with 2 tube missing. Called the office before the closing time but no-one answered.
Never again. Be careful of all the offers on their website.

14 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

The worst service I have ever had to…

The worst service I have ever had to personally witness from the staff and the managing director himself.
Placed an order and expected an early (paid for delivery slot) on receipt of my invoice I was informed that the transportation has no means of unloading the pallet (no tail lift and no pallet truck) therefore, You will have to hand ball the sheets off the back of the lorry. On receiving this information I emailed the company to move the delivery address direct to site where help was at hand.
Delivery was booked the Tuesday after Easter.
Tuesday came and went with no delivery.
Emailed the company to ask why, had an email back to say the delivery driver ran out of hours?
Rang the company Wednesday morning after receiving another email promising the delivery would be today (Wednesday) before 12.
3pm and still no delivery, so rang and spoke to the Managing Director himself.
Explaining I was absolutely desperate for the delivery-he said that he would personally look into it and ring me back in 5 minutes. Guess what-he didn’t.
15 minutes later a lady from heaven knows where rings me to say that they have been trying to get hold of the driver but he isn’t answering his phone??
I was assured that someone would ring me back-didn’t get one. Tried numerous calls attempting to speak to someone at their office but the telephone just rang out then got cut off.
Still no delivery-still no phone call-still no apology-still the absolute worst customer service ever.

7 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

placed an order and selected the 7 to…

placed an order and selected the 7 to 10 day delivery to save a few £ but had it within 3 days as they said they could send sooner with no extra charge great service good product and nicely priced
will use again for sure

19 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, the ladies in the office are always super friendly, especially Kelly! Delivery time always before expected date and very competitive prices! Thank you Cladding Centre!!

16 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. The products were exactly as described, the quality of the materials are excellent and perfect for what we need.
These were the cheapest I could find online.
Delivery was extremely quick.

Will be using this company again for future requirements.

13 janvier 2021
Avis spontané
Noté 2 sur 5 étoiles

Poor delivery and communication

Good product. Missing items in delivery. Due Monday. Still don't have 4 days later. Promised a call back 3 times. Still no idea what is happening. Courier drove off before I even had a chance to speak to him. Just call me and talk to me. It's a shame. I won't bother again.

9 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

I have worked in building trade for 30…

I have worked in building trade for 30 years and am shocked by Cladding Monkey's attitude.
I ordered nearly £500.00 worth of goods off them but did not open it because it was on a building site and things get lost or damaged. When I did open it I found they had sent 4 backing pieces for division bars and no front pieces instead of 2 of each. When I asked them to right this they said I was too late. Apart from contravening sale of goods act (fit for purpose when I have 6 months to demand they put it right) it is just unbelievable they accept fault and then try to wriggle out on a loophole.
Will be shopping at another company for the bathroom and reccommending to all my customers and fellow tradesmen to use someone else.
There are plenty of options and if you remove the delivery charge many are cheaper.

15 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Kitchen looks brilliant thank you. Will definitely use you again for my next project. Great customer service!!

6 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and products

Excellent service and products. Ordered late on Wednesday night with standard delivery, goods arrived Friday morning. Part was missing, the fault of the delivery service, not cladding monkey. I emailed on Friday afternoon and received a quick reply and apology promising to send them out ASAP. However the originals arrived on Saturday morning with an apology from the delivery guy. Can highly recommend this company.

4 juillet 2020
Avis spontané

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