Claims Consortium Group Avis 

I can highly recommend using Absolute again they were fantastic. The guys were very polite, very professional and absolutely knew what they were doing

The engineer was very efficient and friendly a credit to his company

Great team and super engineers. Very professions, very helpful and very patient with my 90 year old mum. I would highly recommend this team if you have any water leak issues.

The technician that attended our property was very helpful in diagnosing & fixing the drain issue.

The gentleman that came to my property on a Sunday ,to repair broken pipes ,was excellent ,worked hard ,very thorough and left my path clean and just how he found it .

They inspected in a timely manner - provided the date for completion really quickly - work was carried out really tidily considering the amount of earth and drainage they had to replace - really happy with the result.

Water leak resolved quickly and efficiently. Happy with the end result with repair not requiring my drive to be dug up.

Quick service
Polite
Cleaned up after themselves
Neat work

The service we received was timely and efficient. All completed within 18 hours of submitting the claim to the insurance company.

Apart from the long wait for the work to start, everything was done to the set time table.
Surprisingly little mess & workmen very efficient & helpful

Repair done on agreed date, very smooth process from claim date to conclusion, work completed to high standard,

Fast, professional, and friendly service. Perfect.

We had excellent service. Insurance claims can sometimes be stressful and drawn out. Our experience was stress free from start to finish. Every stage was very well communicated without any hassle. The works were completed on time and to a high standard. Thanks.

Very timely and uncomplicated approach from admin perspective and the issue was assessed thoroughly and discussed and then dealt with quickly effectively, with minimal inconvenience and utmost efficiency and the whole team were delightful in all respects

I had damaged drains that were backing up into my garden. They sent a contractor out to verify if this was covered by my insurance, he immediately said it was. It then took 3 months of battling to get them to agree to pay for the work. They obviously drag their feet and try to extend the process as long as possible in the hope that you cave and pay for the work yourself. Shameful.

I was advised to raise a complaint to the financial ombudsman, after I mentioned this my claim was processed and paid within 3 days.

Found Claims Consortium Group genuinely ok to deal with. They were courteous and helpful but one time when I needed to speak to the tech advisor urgently with reference to an issue, I could not get them to contact me back even though I left 3 messages over several days for them to do so.

Very quick in doing the job. Good customer service

Good work ethic ,Very efficient,found the leak quickly and completed the job to a high standard!

Avoid like the plague ! They do not communicate with you at all. They do not reply to emails or return your phone calls. I have been trying to have my claim for water ingress dealt with quickly to avoid further damage yet 3 months later we still have a wet ceiling in part of the house and things are starting to go mouldy causing further damage. The lack of communication is shockingly bad. This company "manages" claims on behalf of insurance companies. This is not true as they are not managing anything from what I can see. Really disgusting when you are dealing with peoples homes that you can take so long without any communication. If there is a regulator for this type of business I hope you are taking note !
Claims Consortium Group - I do not want a reply saying please email our customer services department with your claim number as I have numerous times and not had any reply. We also call on and are told you will call us back and you don't ! You should not be allowed to trade as a business dealing with peoples homes and causing them more misery than from the original disaster than caused the claim in the first place.