Classic Candle Company Avis 244

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have purchased Classic candles from my local gift shop for a few years but decided to see if there were any sale offers direct. I love these candles so much better than other well known brands, I wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic melt waxs,the scents are amazing. This time my order was all fruity scents and all I can say is wow. The crisp apple smelt like you had just bitten into as the description says a crisp apple... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another great purchase of lovely smelling mini lights. And a friendly message on my invoice from Richard. A great company who give amazing customer service - many larger organisations could learn a lo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had ordered wax melts holders I got a lovely personable email stating they were out of stock but they had something similar which I accepted ..they arrived promptly with a few extra melts in that sm... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de bougies
  2. Fournisseur d'arômes et de parfums
  3. Boutique de cadeaux
  4. Magasin d'ameublement et de décoration

Écrit par l'entreprise

We hand poured our candles and wax melt #in the heart of Suffolk, ensuring absolute care and attention to all our products. Ultra-premium fragrances to fill the room, décor neutral white wax which provides the brightest light, we’re very proud of our beautiful home fragrance products. We put love, care and years of experience into our products, and we’re sure you’ll love them too!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

244 avis

5 étoiles
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Noté 5 sur 5 étoiles

Lovely smellies

I love these melts, they smell great and last the duration of two, four hour, tealights.
The price is very reasonable and they are always dispatched and delivered within a few days.
5 stars well deserved.

18 novembre 2025
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Réponse de Classic Candle Company

Thank you Renée, so pleased you’re enjoying our melts. So many new fragrances, and one new products to come next year.

Noté 5 sur 5 étoiles

Excellent Service and candle quality

I have purchased candles from the Classic Candle Company for several years, usually at Christmas time.
The quality of the candles and the service have always been excellent. I would recommend the company.

10 novembre 2025
Avis spontané
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Réponse de Classic Candle Company

Jane, we love our regular customers (we love all our customers, but so many are regular), thank you, and thank you for taking the time to write a review.

Noté 5 sur 5 étoiles

Fabulous

I had ordered wax melts holders I got a lovely personable email stating they were out of stock but they had something similar which I accepted ..they arrived promptly with a few extra melts in that smell gorgeous it's hard to find a company that goes that extra mile this one does...price is also great ..packaging is lovely and the products are worth every penny will definitely shop here again

12 novembre 2025
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Réponse de Classic Candle Company

Thank you Jenifer, every customer is important to us, we are only a small team, and we get to know our customers as best we can to try and go that extra mile, and offer a personal service which is so lacking in the mass online market nowadays. We don’t boast about having thousands of customers because we are happy looking after the special ones we have.

Noté 5 sur 5 étoiles

Very happy thank you

Very happy thank you

12 novembre 2025
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Réponse de Classic Candle Company

Peter, thank you. Your repeat orders are muchly appreciated. And we’ve managed to expand your fragrance choices by adding those little extra new fragrances to try when you order. Looking forward to your next order. Richard.

Noté 5 sur 5 étoiles

Haven't ordered for a while keep…

Haven't ordered for a while keep forgetting till my daughter reminded me about your company ordered straight away waited 3 days and the candles arrived same scent and new one embers smells lovely ordering soon some more candles and melts

6 novembre 2025
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Réponse de Classic Candle Company

Thank you Melanie, and thank you to your daughter for reminding you. Glad you’re enjoying Embers, it’s another one of our exclusives - almost all of our fragrances are made for us alone, which does keep you coming back as they are often so different to the fragrances everyone else offers. Take the plunge and try something new is a motto of one of our customers that always adds a new fragrance to every order.

Noté 5 sur 5 étoiles

Wonderful products and service.

I’ve been a customer of Classic Candles for a few years now, and I am a returning customer because their products are so good. The reed diffusers are fabulous (thanks so much for the reeds, Richard x) they last for ages. Get in quick for the “classic Christmas” scent as that is so popular - Christmas in a bottle!
The customer service is excellent, the dispatch of your order is quick, there is a flat rate very reasonable postage, and your parcel is wrapped securely for transport.
The sales and reductions are great too. Sometime there are ‘discoloured’ candles which are sold at a reduced price. The discolouration does not affect the fragrance at all, so you are getting a bargain.
There are always new fragrances being introduced. Mini lights ( large tea lights ),or minipots (single wax melts) are a great way to test out a new fragrance.
Great products from a great company.

23 octobre 2025
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Réponse de Classic Candle Company

Chris, thank you for such a great review. We really appreciate your many orders. I’m glad you’re enjoying our reeds so much and how well we pack. I pack for safe arrival, rather than it looking pretty! Not something that is always appreciated by people when I wrap their Christmas Presents, and they can’t get in to them!

Noté 5 sur 5 étoiles

Order was dispatched very quickly with…

Order was dispatched very quickly with discounts for spend more Save which is very easy as there is a large quantity to chosen from what's not to like.

14 octobre 2025
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Réponse de Classic Candle Company

Thank you, the Buy More, Save More extra discounts are automatic and help with saving those extra pennies, thank you for your order.

Noté 5 sur 5 étoiles

Included some free melts

Included some free melts, with a handwritten note, to apologise for being delayed. I didn’t even realise it had been! Candles are suitably spooky for Halloween 🎃.

10 octobre 2025
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Réponse de Classic Candle Company

We like to think of our customers as part of our Classic Candle family, little notes, and apologies and random free gifts are a little touch that makes us smile when we do it.

Noté 5 sur 5 étoiles

Hi just wanted to say

Hi just wanted to say , brilliant service as ever we are so happy with the scents and te elts are long lasting

7 octobre 2025
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Réponse de Classic Candle Company

Thank you Sam, we work hard to make our customers happy with their purchases.

Noté 5 sur 5 étoiles

Beautiful candles

Beautiful candles , good level burning, strong scent . Well worth every penny.

3 octobre 2025
Avis spontané
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Réponse de Classic Candle Company

Thank you Helen, we try our best.

Noté 5 sur 5 étoiles

Love these candles and melts smell is…

Love these candles and melts smell is amazing and lasts for hours. Ordered a£25 mystery box and wow well worth the money .

4 septembre 2025
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Réponse de Classic Candle Company

Thank you Audrey, the Mystery Boxes are great value, and not just old rubbish we can’t sell, we include new fragrances to get you coming back for more.

Noté 5 sur 5 étoiles

As usual received my order pretty quick…

As usual received my order pretty quick I just love the mini lights I burn at least 2 on an evening I choose to receive a random pick so I never know what I will get never been disappointed keep up with the good work 💯😉

18 août 2025
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Réponse de Classic Candle Company

Thank you Sue, glad you’re loving the random mix we send you, it’s sometimes nice to burn something you just wouldn’t know you like.

Noté 5 sur 5 étoiles

Excellent all round

Classic Candle Co people are super to deal with and their products are excellent in terms of quality of fragrance, choice, burn quality and price. We've stocked then since they started some 10 years ago. Give them, or us, a try!

1 août 2025
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Réponse de Classic Candle Company

Thank you Lesley, one of our shops, Buy The Light in Bury St. Edmunds.

Noté 5 sur 5 étoiles

Delivery prompt

Delivery prompt. First time of using this company and so far the scents are great and long lasting.

18 juillet 2025
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Réponse de Classic Candle Company

Thank you Jessica, I just had a look at your order, some great choices there, glad you are enjoying them.

Noté 5 sur 5 étoiles

Makes sense if you like top scents!

The candles and melts that I’ve bought from Classic Candle Company have been really good so far. There is a large variety of fragrances so most people should be able find their favourite scents. Handily with the melts there are bundles of certain profiles together. The prices are really good and even better if you find yourself a deal. Postage is fast and the people I’ve dealt with come across as friendly and helpful. Have used several times now and will continue to do so as there are often new scents coming out.

26 juin 2025
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Réponse de Classic Candle Company

Thank you David, glad you’re enjoying our fragrances. A lot of care and attention goes in to making something we’re proud to put our name to,

Noté 5 sur 5 étoiles

Easy to order

Easy to order , prompt delivery arrived well packaged

25 juin 2025
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Réponse de Classic Candle Company

Susan, thank you for your kind comments, we work hard to make a product that we hope our customers enjoy, and always over pack to make sure it arrives in pristine condition.

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