Classic Candle Company Avis 

261
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy ordering, fast delivery and exceptional customer service every time. Been ordering from here for a number of years and each time the service delivery and product has never failed. I’ve tried... Voir plus

Noté 5 sur 5 étoiles

I've bought Classic Candles for years now and 100% recommend them. Their many varied fragrances are lovely, far more pleasant than the heavy, overpowering ones you get with the High Street offerings.... Voir plus

Noté 5 sur 5 étoiles

Excellent products delivered well packaged and in good time. I highly recommend this company for all your home fragrance needs.

Noté 5 sur 5 étoiles

I have purchased Classic candles from my local gift shop for a few years but decided to see if there were any sale offers direct. I love these candles so much better than other well known brands, I wi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de bougies
  2. Fournisseur d'arômes et de parfums
  3. Boutique de cadeaux
  4. Magasin d'ameublement et de décoration

Écrit par l'entreprise

We hand poured our candles and wax melt #in the heart of Suffolk, ensuring absolute care and attention to all our products. Ultra-premium fragrances to fill the room, décor neutral white wax which provides the brightest light, we’re very proud of our beautiful home fragrance products. We put love, care and years of experience into our products, and we’re sure you’ll love them too!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(261)

57 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fabulous candles

Fabulous candles, good quality, lovely perfume, i recommend these to anyone

4 avril 2023
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Réponse de Classic Candle Company

Thank you again Elisabeth for your support and your repeat orders.

Richard

Noté 4 sur 5 étoiles

I purchased a variety of the small…

I purchased a variety of the small candles to check out the fragrances before I buy the larger versions.So far I have liked all the ones I have tried.My only comment is that when unpacking them a lot of the kids had come off,so I'm hoping I put them back on the correct candle!

21 mars 2023
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Réponse de Classic Candle Company

Hi Kate

Thank you for the review. I’m sorry some of your lids came off. The bottom of the MiniLights are all labelled with the fragrance name too.

Keep enjoying our great fragrances.

Noté 5 sur 5 étoiles

I'd been looking for a brown wax burner…

I'd been looking for a brown wax burner for a while and was pleased to find it at CCC. It's just what I wanted... more interesting than a candle. Delivery was quick. Thank you CCC.

8 février 2023
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Réponse de Classic Candle Company

Thanks for the positive feedback about your burner! We do always try to pack and despatch everything as quickly as possible :)

Noté 5 sur 5 étoiles

Easy online shopping experience

Easy online shopping experience, fast shipping and parcel was packaged securely.

7 janvier 2023
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Réponse de Classic Candle Company

Your feedback is greatly appreciated. Thank you for your positive words.

Noté 5 sur 5 étoiles

Everything you want from wax and more!…

Classc Candle is a brand I have used since in first began. I especially love their mini lights. They make super gifts, greaf value and are great way to try out a fragrance. My favourite way to use them is to cut them into sections and use in a warmer. (They do sell wax melt packs primarily for use in warmers but I live tge versatility of the mini lights.)
Their two or three wick candles, especially, burn cleanly and effectively and suit any decor with their style and colour. Apart from waxing lyrical about the products, just as important is their customer service, which in my experience is second to none.

5 janvier 2023
Avis spontané
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Réponse de Classic Candle Company

Your feedback brightened our day! We're thrilled that you're happy with our products and customer service. Thank you for shopping with us!

Noté 5 sur 5 étoiles

Brilliant fragrances and great service

Amazing selection of fragrances. I really recommend the minilights to sample a fragrance, really nice little candles. The bigger 2 wicks have a real 'wow' factor, they look great and they really fill the house. Order was well packed but Royal Mail let everyone down (shame on them!!), but thankfully everything arrived in the end

19 décembre 2022
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Réponse de Classic Candle Company

Thanks again for the positive words! We so glad to hear you're enjoying our products.

Noté 4 sur 5 étoiles

Nice

Excellent product.

16 décembre 2022
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Réponse de Classic Candle Company

James, thank you for your review, I apologise again for the delays in getting your order to you. So pleased it has now arrived.

Richard

Noté 5 sur 5 étoiles

Lovely candle

Lovely candle, smells amazing, bought as a present but it might not make it to the recipient!!!

16 novembre 2022
Avis spontané
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Réponse de Classic Candle Company

You wouldn’t be the first to deprive someone of a present! Thank you for your kind words.

Noté 5 sur 5 étoiles

Ordered a candle as a present .

Ordered a candle as a present .. were worried about delivery etc .. but candle turned up on time and is staying put ... smells awesome

12 décembre 2022
Avis spontané
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Réponse de Classic Candle Company

Thank you Andrew, it has been a difficult year for deliveries and I will pass your thanks on to the team, they need some positive feedback to negate some of the awful abuse some customers have thrown at us for Royal Mail’s destruction of Christmas deliveries which really are not our fault.

Noté 1 sur 5 étoiles

Beautiful Candle

Have received candle yesterday for Xmas , it’s beautiful thank you so much, my daughter will love it.

12 décembre 2022
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Réponse de Classic Candle Company

Update - this was delivered 17th December, clearly, Royal Mail’s fault, not ours, would really appreciate an updated review of our products instead of the delivery service.

Thank you.


Sheena, we are sorry that your order has not arrived yet. You ordered on Sunday 3rd, it is was posted on Tuesday 5th, unfortunately we have all been let down by Royal Mail this year, and orders are being delayed. Since your order entered their system, they have had previous strikes to catch up on and have had 2 further days of disruption. Add to that the snow that has blocked roads and transport routes in England and Scotland, delays are inevitable.

We hope that your order arrives soon, and you will be kind enough to update your score based on the quality of our products, not based on Royal Mail strikes and weather which are not our responsibility. We are a small business just trying to work hard in a truly difficult situation, and unfair reviews damage our company unnecessarily.

Noté 3 sur 5 étoiles

ordered lime scented candles but got…

ordered lime scented candles but got cookie scented (i think) instead, they will be xmas prezzies as I really don't like the smell. Sad as I really like classic candle as a brand. Will still buy in the future.

28 novembre 2022
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Réponse de Classic Candle Company

Shelley, thank you for your orders this year, and we are sorry to hear about your Lime Explosion candles, the description for Lime Explosion is as follows.

Bursting with lime, and to give an extra zing, we’ve added some sweet ginger to make the fragrance explode with a mouthwatering splash of lime that with alert your senses to a full on citrus fruit experience.

It does contain a ginger sparkle which pushes out the lime and citrus notes when burning. I agree the ginger is quite strong when cold, but the lime certainly comes through when burning.

As with any of our products, if a customer is unhappy with the fragrance of any unburned candles, we are always happy to exchange them.

Richard

Noté 5 sur 5 étoiles

I recently gave a 1star review as I…

I recently gave a 1star review as I hadn’t received my oil burner, I have now received it and very pleased with it, I now retract my initial 1 star & replace it with 5 stars.

21 octobre 2022
Avis spontané
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Réponse de Classic Candle Company

Thank you Diane, we try our best, it really was Royal Mail's fault. Please could you edit your other review ? It would be much appreciated.

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