Clyde Property Avis 

317
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m not a direct Clyde customer but the flat which is being managed by them has flooded my apartment 8 times in past 10 years. During this time I dealt with more and less helpful members of staff. Usu... Voir plus

Noté 1 sur 5 étoiles

Extremely disappointed with Clyde Property. First of all, the messing around over email to arrange a viewing when I explicitly mentioned the times I available. Secondly, we finally arranged a viewing... Voir plus

Noté 5 sur 5 étoiles

Used the Bearsden office recently to both sell and buy. Absolutely wonderful service from everyone involved. I’ve used other big estate agents locally in the past and had really not very good experien... Voir plus

Noté 5 sur 5 étoiles

Buying and selling houses is extremely stressful however Clyde Property were excellent with both selling our home (Stirling branch) and our purchase was through them also (Perth branch) this eased a l... Voir plus

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

Clyde Property is the leading independent estate agent Scotland, offering quality property for sale and rent throughout Scotland.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

317 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,3

Tous les avis

(317)

82 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good experience

Rachel Dewar at Clyde West End was key to helping my secure the flat I purchased, and attract a high price for the sale of my existing flat. Rachel and the rest of her colleagues, including Eve and Jack, were very responsive and helped me understand the estate agency process as a first-time seller. Their fees were competitive, and certainly cheaper than the other estate agents I got quotes from. I would use this branch of Clyde again in future.

9 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Always a cleaning deduction

Typical letting agency that will use 'Cleaning' as a way to subtract from your deposit. And will not reply when you ask for an itemised receipt of what needs cleaned, as you have had it professionally cleaned and found it in the same state as you moved in

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

After an increasingly exhaustive search…

After an increasingly exhaustive search for a home for myself and my children in Clarkston I was beginning to give up. After another knock back Marie in the Clarkston branch let me know about a home that was about to come on the market and two days later I had been able to put an offer in off market and secured the perfect home for my family. I cannot thank Marie for going above and beyond for me and with her knowledge of the area and the opportunities coming up she really is the best. 6 months on we are thriving in our new home which all down to Marie remembering me and what I was looking for - thank you

14 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Kieran MacLean is a credit to Clyde

Kieran MacLean is a credit to the team here at Clyde. A very friendly and approachable character who’s diligent with his work. I hope his work ethic and client centred approach is appreciated internally as it is externally. This chap will do well in his career.

16 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Certainly have shortcomings

Advising how good Clyde Property think the services they offer to potential clients as well as not being slow in telling how good they think they are, compared to their competitors, is a fair reflection of the initial impression of meeting a representative of Clyde Property..

Overall I consider they did an adequate job selling a four bedroom flat close to Glasgow University, however, have certain reservations regarding aspects of their services

Be very careful believing the estimated value price they consider your property may realise and its marketability. Everybody wants to hear their property will realise a high sales price however be very careful with what you believe. It’s only human nature to believe that your property will achieve a price at the higher end of any range. You will be advised by Clyde Property the usual caveats re price to manage your expectations, however worth considering getting price estimates from a number of agents so you a meaningful comparison

Of particular concern was an offer was accepted by ourselves late on a Friday afternoon with a further viewing over the forthcoming weekend. We were not advised that the property would be taken off the market even although critical details of the offer, including entry date, had yet to be agreed.

When this occurred, we were told this was normal practice but clearly it shouldn’t be as vital aspects of the sale had not been agreed.
Only found out the property was off the market when I visited the Clyde website!!!

Clyde Property were very defensive when challenged on the withdrawal of the property for sale and we were advised this was standard practice !!!

One certainly got the impression that Clyde Property were just keen to have a potential sale in place, the sale price achieved at the lower estimated range with fewer viewers than had been anticipated

The overall viewing of the property producing our schedules and other sales material was very well managed as was feedback from Clyde Property,

it took close to 3 months to agree a an entry date …Not good.

The 3 star rating reflects Clyde Property’s shortcomings

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Buying off grid

Not a usual straightforward house purchase, couldn’t have done it without the specialised expertise of the team at Clyde, a well deserved thank you goes to all concerned.

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

We had a great experience with Stuart…

We had a great experience with Stuart and Jamie. Both were helpful and informative helping us make key decisions. During viewing Jamie was supportive, responsive and kept us up to date. He provided excellent guidance. They both helped reduce the anxiety and stress levels.
We could not speak more highly of our experience and recommended Clyde to neighbours and friends, both of whom have had a positive experience as well. We would not hesitate to use Clyde again.

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

We went with Clyde to sell our home and…

We went with Clyde to sell our home and what a great service. They done everything they said they would do and to give us easy knowing we were in good hand in selling our house. We only had two viewings and the house was sold on the second one. So thanks to the team at the Falkirk office pleasure dealing with you. Thanks again.

12 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Clyde Property in Byres Road. Highly Professional

Clyde Property in Byres Road were excellent from start to finish when selling our flat. The staff were exceptionally professional, helpful and supportive throughout. Rachel was the key person we dealt with and she initiated communication, responded to requests and nothing was too much trouble. Overall our experience was extremely positive due to the competence, professionalism and helpfulness of all the staff. Thank you.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very Positive Experience

I had a great experience working with Clyde on my house sale this year. Nicola Palmer guided us through the process from beginning to end with transparency, support and a brilliant outcome. The team were easy to communicate with, prompt with responses and always friendly and polite.

1 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A very professional service

A very professional service. Photographer was great. A couple of serious offers very quickly. One for 19% over valuation. Sale process went very smoothly. Very pleased.

9 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

TENANTS BEWARE!!

TENANTS BEWARE!!

Please my fellow tenants, please take into serious consideration the tenancy of a property with an Estate Agent like this.

Firstly, their sole prerogative is to ensure the self interest of themselves and landlords. Happy to let out substandard properties, with poor heating, insulation and ventilation.
On routine inspections they would highlight the uncleanliness and failed to highlight the mould growth on windows and interfaces which leads to the slow death diseases like aspergillosis and to 'take a cloth to it'.

On exiting the property I have had a surmountable part of my deposit of £1,350 taken for the following reasons.
1. £342 for the cleaning of the property.
This is a mandatory procedure by Bonnie & Clyde, as they have a subsidiary cleaning company owned by themselves, clearly as a racket in exploiting tenants. Regardless in how clean you leave the flat.

2.£480 in damage. This again, was illustrated that allegedly there was a small hole in a cupboard, mould growth on curtains which attributed to their demise and a blocked dishwasher drain pipe.  All of which wasn't stated on the post exit inspection.

3. £240 in not seeking the approval of painting the flat and leaving an unsatisfactory finish. Yes, believe it. The property I received was a battered Manhattan Grey, covered with stickers, holes and Velcro. Yet, somehow painting it without their permission will result not only in labour and paint costs, but an additional fine for following the rules.

4. £100 for the removal some cleaning products, a toilet brush and a knife. Must have had to call in the A team for that. I would have imagined the bin liner cost in that itemised billing as £50 and £50 for the inconvenience.  

Please, if unfortunate to be in the premises of a Bonnie & Clyde Letting, take lots of pictures and store them. You will require this at a later date. Also, report everything and have it recorded.

When dealing with Deposit Safety Scotland, monitor the process vigilantly as like me, you will not receive notification of your opportunity in evidencing your side of the bargain. Therefore, lose the disputed outstanding balance.

For those at Bonnie & Clyde, don't expect me to call you and discuss this matter. You want me to discuss anything with you, I am happy to go to an online platform for everyone to see in providing honesty and transparency. Let the audience see who is telling the truth and who they deem to be fair and honest.

For prospective sellers, I can understand their immorality and parasitical nature would naturally be of a benefit to you. I'm sure they are wonderful at it. If you do have a sense of social responsibility and have an ounce of morality, think twice in choosing Bonnie and Clyde!

10 décembre 2025
Avis spontané
Logo de Clyde Property

Réponse de Clyde Property

Thank you for taking the time to share your experience. We are sorry to hear that you are dissatisfied with the outcome of your tenancy and the deposit resolution process.

We take all feedback seriously. All properties we manage are let in accordance with current legislation, including standards for heating, ventilation, and safety. Routine inspections are carried out to identify maintenance issues and to ensure tenants are meeting their responsibilities under the tenancy agreement. Any concerns regarding mould or ventilation are investigated when reported.

With regard to deposit, all deductions are itemised, supported by photographic evidence, and submitted in line with the tenancy agreement which is signed at the start of a let. Deductions related to cleaning, damage and removal of items left behind are assessed against the property’s check-in and check-out reports. These are not “mandatory charges,” but costs incurred to return the property to its original condition.

Where a deposit is disputed, the matter is referred to Safe Deposit Scotland, which is an independent adjudication service. Decisions regarding disputed amounts are made solely by them based on evidence provided by both parties. We do not control the outcome of this process, nor do we prevent tenants from submitting evidence.
We encourage all tenants to take photographs at check-in and check-out, report issues promptly in writing, and seek written permission before making alterations to a property, advice that is standard across the industry.

While we regret that this tenancy ended on a negative note, we remain committed to acting professionally and transparently for both tenants and landlords. Should you wish to raise any specific concerns formally, our complaints procedure remains available.

We wish you the best in your future accommodation.

Noté 5 sur 5 étoiles

Excellent Service

Clyde have been wonderful to deal with both in assisting with the listing and sale of my Mother’s property and helping with issues that arose at the time of closing of the sale of the property. I highly recommend using Clyde and Gavin Fleming in particular.

27 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I was always given 1st class attention

I was always given 1st class attention. I was kept informed of any developments in the sale of my mum’s property . Clyde always acted in a very professional manner. All staff are very knowledgable and make you feel at ease. The staff always had a smile on their faces when I called into the office. Clyde took charge and helped me in each step of the process of selling.

3 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Very professional, our first meeting with Gavin was excellent, he was happy to share his experiences and tips which made the process easier for us

10 juillet 2025
Avis spontané

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