As a distance buyer relying on a video walk around I feel a bit let down that the oil level on a 7k bike only just made the bottom of the sight glass, so well low!! I would not have bought this bike b... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
CMC at chesterfield is a brilliant show room and garage. my motorbike was taken in for repairs on Tuesday morning.and by wednesday. Graham Cooling called to say they were starting work on the bike. b... Voir plus
I contacted CMC with a view to selling my motorcycle, I was asked for an anticipated selling price and sent some photos. Mr John Clench rang, arranged to view the bike. He arrived in good time and p... Voir plus
Travelled 170 miles to collect SP and pick out new leathers & lid. Got complete attention from Tom in the clothing and helmet department. Then with Jordan for bike handover, who kept the business open... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Used bikes and new Yamaha motorcycles for sale. Finance available on all bikes with part exchange welcome. If it’s bikes, it’s CMC!
Coordonnées de contact
High Street, S45 9DZ, Clay Cross, Royaume-Uni
- www.cmcbikes.com
3,9
Bien
143 avis
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
CMC Clay Cross
CMC Clay Cross
They took my bike in for some minor repairs and to do an MoT
They had the bike for 10 days, didn't do everything I asked them to, their communication was dreadful, staff were constantly (not in the office) their mechanic couldn't put tyre inserts in and they charged me a small fortune and had the nerve to tell me they'd given me a discount. However, what's absolutely unforgivable is that they botched the MoT
A few days after I got the bike back I took it to another garage to have an annual service. While there they spotted 3 faults that should have failed the MoT.
1] Blue light, not road legal, should have been spotted just by turning the damned lights on.
2] Worn brake piston. At minimum should have been an avisory
3] Most seriuously, a sticky throttle. Instant fail.
They releasd the bike to me in a condition that could have caused me to crash.
So, either no MoT was carried out (how the hell can you miss a blue light on a visual inspection) or they're completely incompetent.
I contacted Clay Cross who eventually got back to me to give them a chance to explain. Basically told to GTF. Oh our mechanic has 30 years experience. It's a value judgement, he thought it was OK. Yeah, really? What about the blue light, that a value judgement too?
Reported to the DVSA. I wouldn't trust these muppets to put training wheels on a toddler's bicycle.
After a reply...
I can only assume you dropped the ball on this one. Not acceptable. It's my life we're talking about. You returned the bike to me in an unroadworthy condition. It's as simple s that, then had the nerve to tell me that it was "a value judgement"? Oh you also missed a faulty radiator switch. I've bought bikes off you over the years and never had a problem, always in great condition at a reasonable price, fantastic, but your returning my bike in that condition has shaken my confidence in your ability not to do the work, but to monitor your mechanics and hold them accountable when, on rare occasions, they completely screw up. One final thing, it should be noted it's taken Clay Cross so long to reply to this complaint that I've sold the bike. We're talking 7 months ago,. Says it all really.
17 mai 2019
Avis spontané
Réponse de CMC Motorcycles
Hi Ali, it was good to speak with you regarding this review and help shed light on this from your and our perspective. Our service department have been working on hundreds of bikes every month for over forty years now and we very rarely have any issues at all, should there be any we do our best to help. I've not heard anything from DVSA and would be happy to discuss this with them anytime, regards Ross@cmc
Hi Ali, further to your reply I only saw this review on Trust Pilot very recently as it's not a platform I had seen before. I posted the reply to show I had spoken with you at the time of the issue. If I recall correctly our Service Manager had discussed this with you and I also spoke to you myself, regards Ross@cmc
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.