Coastal Cottages of Pembrokeshire Avis 1 637

Very easy to make a booking, we didn’t receive our confirmation straight away so we contacted the office and they sorted it out for us, all very nice to deal with.

Very easy booking process, and prompt response to email queries

Very quick confirmation to my late booking. All the necessary information received enabling me to plan the trip.

Quick and easy online booking from excellent informative website.

Very easy website to negotiate, fabulous photos of cottages, with valuable information

Excellent communication and I feel very confident in using Coastal cottages for booking a holiday. Always had a positive experience.

I have booked holidays with Coastal on several occasions over a number of years. When I have had problems not of their making they have always been very quick to come up with a solution to help resolve matters.
Recently I rang to cancel a booking as my wife had had a heart attack and was in hospital. I expected to lose my deposit but the lady I spoke to contacted the owners of the holiday property and they kindly agreed to me moving my holiday until later in the year on the same deposit. Well done and thank you.

The cottage is in a wonderful location with gorgeous views from the garden and conservatory. Lovely short walk down to the village and beach, also a lovely walk to Colby Gardens. The cottage could benefit from a deep clean and some tlc. The mattresses could do with replacing. It’s the only cottage we’ve stayed in where we’ve dreaded going to bed because we knew the beds were so uncomfortable. 2 of us even contemplated about sleeping on the sofa. We also felt that the cottage was a bit of a dumping ground for people’s unwanted items, eg mugs, glasses, ornaments. Very few items matched. When we’ve stayed in other cottages we have received an email the day before departure telling us what we need to do before departure, eg stripping beds. There was nothing in any of the literature in the cottage telling us what was expected when we leave. We also thought communication was poor from the moment we booked. This is the first time using coastal cottages and I don’t think we’ll be using them again.

Great process online to book our holiday on Tuesday, still not received the booking confirmation 3 days later

The price was very competitive and the confirmation and information about the property was very good. Also the free entrance to the deer park in Tenby was an unexpected bonus.

Everything okay except I wasn't able to pay with PayPal. Apparently some glitch in the system.

Faultless in all respects

We have booked with you many time, and feel safely confident with the cottages you offer

Great company. We use them regularly as their cottages are usually exactly as advertised and always in great locations.

Great service booking holiday cottage. No problems encountered.

I have used Coastal cottages lots of times and they never disappoint. Service and web site very good and they are always extremely helpful. They have an excellent selection of properties in lovely locations. It is very easy to book a holiday through them.

An accessible informative website, easy to use, included helpful reviews and information

A really friendly and helpful company to deal with, especially as I had made an error with my booking. Their property adverts are very attractive, as are their prices.