As previous review indicate, David from Coffee Beanery have claimed previous Fair Trading complaints are fake. They are not. I ordered 2 fridges (INV93961) in November 2025. No delivery. Worst... Voir plus
L'entreprise a répondu
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As previous review indicate, David from Coffee Beanery have claimed previous Fair Trading complaints are fake. They are not. I ordered 2 fridges (INV93961) in November 2025. No delivery. Worst... Voir plus
L'entreprise a répondu
I was scammed by this person/business over a year ago, and from what I can see, the behaviour hasn’t stopped. What I went through trying to get my money back was incredibly stressful and draw... Voir plus
L'entreprise a répondu
Pretty ordinary service. Placed an order of some items after getting a refund from another well promoted coffee related seller who pretty much had the same problem. Items were shown as in stock,... Voir plus
L'entreprise a répondu
I have used Coffee Beanery for years. Mark and his team always look after me perfectly. Every time I order my favourite coffee (Cafe Blend )it arrives very quickly which is ALWAYS good as I nearly run... Voir plus
Coffee Machines - Buy Coffee Beans - Home Coffee Grinders - Automatic Coffee Machines - Home Espresso Coffee Maker - Coffee Beanery Sydney - 1300 94 14 45
Australie
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Grabbed some coffee beans and a grinder, both worked a treat together, and the flavour’s been way better than the supermarket stuff I used to get.
I’ve tried a few blends and each one tasted smooth and balanced, definitely a good choice for home coffee brewing.
Smooth tasting coffee, consistent quality every time ,and the packaging kept everything fresh.

Réponse : Coffee Beanery
Coffee Beanery offers a delicious range of coffee bean blends and the range of equipment is incredible, and I appreciate how fresh everything arrives, making it easy to enjoy and having a cafe quality cup at home.

Réponse : Coffee Beanery
Thank you Coffee Beanery, we just received our Dr Coffee coffee machine for a small office use .

Réponse : Coffee Beanery
I was scammed by this person/business over a year ago, and from what I can see, the behaviour hasn’t stopped.
What I went through trying to get my money back was incredibly stressful and drawn out. Communication became impossible after I was blocked, and the only way I could get any response at all was through Trustpilot.
One of the biggest red flags is the number of overly positive reviews that appear to be fake or self-written. My experience was the complete opposite of what those reviews suggest.
I have reported this matter to the ACCC, but I’m leaving this review so others are aware and can make an informed decision.
Please be cautious when dealing with this business.

Réponse : Coffee Beanery
Coffee Beanery never disappoints – amazing range of machines, great grinders, and beautiful beans.

Réponse : Coffee Beanery
If you love good coffee, this is the place. Huge range, great service, and delicious beans.

Réponse : Coffee Beanery
Always impressed by the range and quality here. Service is excellent and the beans are fantastic.

Réponse : Coffee Beanery
Friendly, professional service and a massive range of coffee equipment. Beans are always top notch.

Réponse : Coffee Beanery
As previous review indicate, David from Coffee Beanery have claimed previous Fair Trading complaints are fake. They are not.
I ordered 2 fridges (INV93961) in November 2025. No delivery. Worst of all, refusal to provide any type of consignment number as proof of shipment (now 27 February 2026).
I will submit a formal complaint with Fair Trading NSW today as they have refused request for refund in form of non response for more than 10 business days.
DO NOT deal with this company or David.

Réponse : Coffee Beanery
Coffee Beanery never disappoints – amazing range of machines, great grinders, and beautiful beans.

Réponse : Coffee Beanery
Do not be fooled . NSW Department of Fair Trading has issued a warning about these guys. Our client paid around $10k for machine and installation in 2023 and this has still not been supplied to date. They are good at putting fake reviews up on here though to try and cover their tracks and trick you. And yes , they will say this is a fake review . I will retract this review if you fulfil order relating to INV-203395. EDIT to Coffee Beanery reply below * You have the order in the business name, not my trust pilot handle numnut !

Réponse : Coffee Beanery
Everything you need for great coffee in one place – machines, grinders, and the best beans around.

Réponse : Coffee Beanery
Love the variety of coffee machines and grinders, and the beans are absolutely delicious. Great service too!

Réponse : Coffee Beanery
First-class service, amazing selection of machines, and top-quality coffee beans. Highly recommend!

Réponse : Coffee Beanery
SCAM ALERT - DO NOT SUPPORT
We purchased a refurbished coffee machine online from this business and, after 8 weeks, we have still not received the machine.
Throughout this time, we repeatedly called and emailed to follow up. The salesperson continually redirected us to their “accounts team” but refused to provide any contact details. On our most recent call, we were told if we were not happy with their services, to contact our bank to request a refund and immediately he hung up the call. We will be contacting ours and their bank as well.
Things weren't lining up and upon further digging, we discovered a post from NSW Fair Trading has issued advice to avoid this company. We checked their ABN and ASIC records, and it shows a history of liquidations followed by business name changes. Additionally, the Google-listed address appears to be a shared warehouse location used by another business.
Based on our experience and the publicly available information, we strongly recommend avoiding this business altogether. We are sharing this review so others are not caught in the same situation.
From NSW Fair Trading - We’re warning consumers not to deal with Coffee Beanery Group Australia Pty Ltd. ABN 54 680 261 509
The online trader operates a business supplying and distributing coffee beans, coffee machines and associated hardware to consumers in Australia via their website.
Since January 2023 NSW Fair Trading has received 45 complaints against the trader with a total consumer detriment in excess of $160,000, relating to pre-paid online orders.

Réponse : Coffee Beanery
***This company has ceased trading and no longer trading*** Do not place an order.
I am from a supplier and wish that they would remove their website and stop taking orders.

Réponse : Coffee Beanery
Great variety of coffee beans and excellent machines. Everything feels premium, and the results at home rival any café.

Réponse : Coffee Beanery
Outstanding quality and service. I’ve tried many coffee brands, but Coffee Beanery consistently delivers exceptional taste and freshness.

Réponse : Coffee Beanery
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