Changed my online subscription from every 4 to every 3 weeks and ordered first delivery from that date but only got confirmation for the 3 week change. Emailed and they said I hadn't ordered any coffe... Voir plus
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Excellent customer service. We won't buy our coffee beans from anyone else. Always arrive very quickly and well packaged. On occasions where we've pick up the staff onsite are always nice to de... Voir plus
Incredible coffee. You will definitely find something you like among the specialties. Some are in the expensive side but totally worth it and the subscription makes things more affordable. Thank you!
We have been getting the coffee beans from the Coffeelink for many many year. The qualities on the beans we order, and the customer services have been most outstanding. We are very happy to be the... Voir plus
À propos de l'entreprise
- Torréfacteurs
- Boutique de café
- Grossiste en café
- Magasin de plans de travail
- Café spécialisé dans les boissons expresso
Écrit par l'entreprise
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Coordonnées de contact
31 Knightsdale Road, IP1 4JJ, Ipswich, Royaume-Uni
- www.coffeelink.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Same as always
Same as always; great products and first class service that is on time and as ordered.

Réponse de Coffeelink
Coffee hadn’t arrived after a week
Coffee hadn’t arrived after a week. I contacted via email but no response or apology. Following day a not from Royal Mail to say it was on its way.

Réponse de Coffeelink
consistently excellent service and high…
consistently excellent service and high quality product

Réponse de Coffeelink
Excellent coffee excellent price!
Great choice of coffee, I buy beans and have tried lots of different types. Price is great, coffee freshly roasted and delivery is very quick. Highly recommended!!!

Réponse de Coffeelink
Best decaff coffee beans
I have tried so many different companies for medium roast Decaff beans, but none of them tasted as fresh as the ones from Coffee Link. Freshly roasted (a week before arrival), beautiful fragrance, no chemicals and no bitterness at all. I am honestly blown away.

Réponse de Coffeelink
Subscriotion service supply has stopped
Ive been using the subscriotion service for over a year with no problems. Good coffee.
This monrhs subscription didnt turn up and no reply to emails.
I ordered a bag outside of the subscription and again hasn't been sent. Both orders are "processing".
EDIT: eventually got a reply after third email using direct address rather than website contact form. All sorted now. Thanks.

Réponse de Coffeelink
Fantastic
I've been buying from Coffeelink for a few years now, excellent coffee every time and never had any issues whatsoever with customer service. They are brilliant.

Réponse de Coffeelink
Always great coffee and great customer…
Always great coffee and great customer service.

Réponse de Coffeelink
Great company, great service and outstanding coffee
Great company, great service and outstanding coffee ☕ actually reordered one of their bean varieties in a 1kg bag it was so good. I also love the card they give with more information about the origin and area the coffee was grown. Wish they had some more medium/light roasts options, and some variety sets, where you can try a whole bunch of different ones. The ones I tried were amazing though! Fast on time delivery too.

Réponse de Coffeelink
The quality of the coffee as well as the speedy delivery
As always the coffee gets delivered in good time and I carry on using our favourite coffee the Colombian Supremo which has an excellent taste.

Réponse de Coffeelink
The right blend at the right price
Coffee link always offer the blends that I prefer, I love African coffee, especially Ethiopian. Price is competitive and delivery is always prompt and traceable.

Réponse de Coffeelink
Outstanding coffee.
Coffeelink supply lovely coffee. I like the fact their coffee is produced and packaged in the UK. I order for personal use only so small quantity orders, but I feel my orders are handled with the same dedication and efficiency as they would be for big coffee houses. I will be ordering regularly.

Réponse de Coffeelink
Fantastic selection and very friendly…
Fantastic selection and very friendly and knowledgeable staff great tasting smooth coffee

Réponse de Coffeelink
I use a subscription to buy coffee
I use a subscription to buy coffee. Delivery is always on time, and everything is packaged neatly. Excellent coffee, great taste, I've been using it for years.

Réponse de Coffeelink
Poor Quality Coffee, badly roasted in flimsy packaging.
I honestly can't understand where the positive ratings are coming from here. At best I have had one order of disappointing coffee and at worst, my most recent order was an undrinkable rip off.
I ordered 3 coffees with the lightest roast available in a larger quantity - this one turned up in a split bag with beans all over the box. I tried contacting them to see if they would send me a small bag as a replacement (because I didn't think the damage was intentional and waned to compromise) but, after asking for photo of the bag there was no further contact.
I tried to rescue the beans by immediately transferring to a sealed container but could barely make the coffee drinkable, no matter how it was brewed.
Next I opened the "Columbian Geisha" which could really be anything as it was burnt to a crisp.
I have one more to go but I'm really not looking forward to it.
On the surface these seem like a reasonably priced speciality roaster, but upon reflection, the coffee is actually overpriced - given the quality of the product.
I wouldn't order from this lot again and would advise giving them a wide birth. There are plenty other roasters out there with better coffee at similar price points.
Perfect as always
My bean subscription arrives when it should, the price is good and the coffee is excellent and consistent. No shocks or horrors - just really nice coffee and no hassle.

Réponse de Coffeelink

Réponse de Coffeelink
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