Changed my online subscription from every 4 to every 3 weeks and ordered first delivery from that date but only got confirmation for the 3 week change. Emailed and they said I hadn't ordered any coffe... Voir plus
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Lisez les avis des autres
Excellent customer service. We won't buy our coffee beans from anyone else. Always arrive very quickly and well packaged. On occasions where we've pick up the staff onsite are always nice to de... Voir plus
Incredible coffee. You will definitely find something you like among the specialties. Some are in the expensive side but totally worth it and the subscription makes things more affordable. Thank you!
We have been getting the coffee beans from the Coffeelink for many many year. The qualities on the beans we order, and the customer services have been most outstanding. We are very happy to be the... Voir plus
À propos de l'entreprise
- Torréfacteurs
- Boutique de café
- Grossiste en café
- Magasin de plans de travail
- Café spécialisé dans les boissons expresso
Écrit par l'entreprise
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Coordonnées de contact
31 Knightsdale Road, IP1 4JJ, Ipswich, Royaume-Uni
- www.coffeelink.com
4,6
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Get your coffee from Coffeelink
Great prices, perfect and speedy delivery, great coffee.
4 juillet 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great selection and great service
Many are I’m aware that a coffee addiction is expensive and a huge learning curve, I say expensive because of the waste in getting the correct grind and flow. Starting I tried loads of companies and changing my coffee every month, trying to get the flavour I want but every change of coffee means a change of settings.
Coffeelink has it all, a great selection, a great service with great support. Why would I want to go elsewhere.
11 juillet 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
I have a monthly subscription with…
I have a monthly subscription with Coffeelink for some time, I received my favourite coffee once a month and have never been let down or disappointed.
Their coffee selection is amazing and I can alter my order at anytime.
I would recommend Coffeelink for outstanding customer service and full flavour coffee.
2 juillet 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Have used coffee link for a number of…
Have used coffee link for a number of years now.
Discovered them when at a train station from my days travelling to football in London down from Suffolk.
I now order my beans directly. Awesome and reminds me of good times in Suffolk.
24 juin 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great product
Great coffee bat a good price. The 'Tracked' delivery even manages to beat our Post Office perhaps-once-a-week delivery routine. Thank you.
2 juillet 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Wonderful coffee. Great service and prices
I have been buying fantastic coffee exclusively from Coffeelink for years. The range is excellent. Prices are generally better than most other equivalent roasters. Service is excellent too.
6 juillet 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great coffee shop
Great coffee shop with fantastic offers. The coffee is always excellent. Highly recommended if you're looking for a great place to buy a coffee.
28 juin 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great Coffee!
Have been using this company for a long time now, always great products, some really interesting coffees, shipping is good as well.
1 juillet 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
No longer a subscriber after bad experience with very light roast beans
I have bought 1kg bags on subscription for some time, using the same Peruvian Cafe Feminino beans. A few weeks ago one bag of brand were much lighter than normal and had issues getting a decent cup from them. I sent Coffeelink an email with a photo and they said they would send a complimentary bag with my next order. They sent me a 50g sample bag which I am naturally displeased about as I tried to reject what they sent me. I sent two chaser emails since with no reply and have sadly decided to cancel my subscription until then acknowledge this.
Of reference my grinder is an EK43S (Turkish Burrs) and had to change my grind setting from 3.5 to 1.75 to get a decent espresso!
1 juillet 2026
Réponse de Coffeelink
Hello,
Thank you for your email, and I am very sorry to hear about your recent experience.
Firstly, I would like to apologise that you did not receive a response to your follow-up emails. We understand how frustrating this must have been, especially after you had already contacted us regarding the quality of the coffee and the replacement that was expected.
I have looked into your case, and I apologise for the misunderstanding regarding the replacement. It appears that a 50g sample bag was sent, which was not our intention.
We appreciate the detailed information you provided, including your grinder settings. We understand that such a significant adjustment would indicate that the coffee was not performing as you would reasonably expect.
To put this right, we would be happy to send you a complimentary of our Peruvian Café Femenino coffee. We are sorry for both the inconvenience caused and the lack of communication that led you to cancel your subscription.
We truly value your custom and hope we can restore your confidence in our service.
Thank you for bringing this to our attention, and we look forward to hearing from you.
Don’t spill the beans…….
Normally a 5* service but let down by a packaging malfunction this time.
Unfortunately the bag seal was faulty and on removing the bag from the box there was a significant spillage on the kitchen floor. Never happened before but I’ll be wary in future!
3 juillet 2026
Réponse de Coffeelink
Hello
Apologies for the inconvenience.
I invite you to send an email on info@coffeelink.com regarding your issue.
Please accept our sincere apologies for the inconvenience caused.
Thank you
Fantastic Coffee!
Always excellent service and incredibly fresh and fantastic range of coffees
29 juin 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great coffee, great service
I have been purchasing roasted beans from Coffeelink for some time and keep returning due to their wide choice of single origin coffees and competitive pricing.
28 juin 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Delivered promptly and without fuss
Delivered promptly and without fuss. Good value and a responsive customer service department. Very happy to have regular deliveries from them 🙂
28 juin 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Easy website to navigate and use
Easy website to navigate and use. Coffeelink emailed to see if we would like our order packed into smaller bags for storage. Brilliant service. Coffee tastes great too
28 juin 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Good quality coffee and a good price…
Good quality coffee and a good price with discounts. Delivery was quick and reliable
24 juin 2026
Réponse de Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
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