Placed an online order, but I had incorrectly ordered one piece. I called and talked with an extremely helpful person. We cancelled part of the order and they shipped the parts I needed arriving two d... Voir plus
L'entreprise a répondu
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Placed an online order, but I had incorrectly ordered one piece. I called and talked with an extremely helpful person. We cancelled part of the order and they shipped the parts I needed arriving two d... Voir plus
L'entreprise a répondu
I've used Collister and Glover for many years now. They are my 'go to' supplier for whenever I need any parts, big or small, for both my outdoor irrigation and wastewater collection and for my hous... Voir plus
I urgently needed a replacement pump to replace a failing item on our spring water domestic system. Collister & Glover had exactly what I needed and at a very appealing discounted price. I ordered... Voir plus
Wanted to purchase pump to drain well during lockdown. Thought it was a faint hope in the prevailing conditions. Not so ! Sales Director working from home advised, sourced and had despatched wit... Voir plus
Established in 1977, operating from purpose built facilities in Deeside, Flintshire, Collister and Glover are the leading EN ISO 9000 Certified independent stockists and distributor of Polyplumb, Effast, Philmac, Grundfos, DAB, Rustoleum and Tracpipe in North Wales
Tenth Ave, Zone Three, Deeside Industrial Estate, CH5 2UA, Deeside, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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very good ....and very quick......and good prices.will use again....
Great choice of products and great service. I needed to change a leaking 1.5" copper compression fitting and the fitting I bought was good quality and was delivered quickly.
Excellent value for money and item turned up promptly and well packaged.
Due to change in requirements had to return item before it was installed and the return was dealt with efficiently and politely.
Excellent communication throughout. Clear easy to use web site. Good competitive prices
Not great. Urgently needed 2 Philmac fittings for a repair on a plumbing system in a large conference centre. Spoke to Colglo on the phone and they confirmed they had the fittings in stock at their Dee side branch. The earliest they could get them to me was 5pm the next day but I needed them first thing the next day so we could get the system back up and running. So one of our team drove over that afternoon (40mins) and collected the fittings ready for the morning. When I looked at the fittings in the morning, Colglo had put the wrong ones in the box! The fault was theirs, which they admitted, I had ordered the wright part and the paper work showed that but Colglo and made the error and miss read the item number and put the wrong ones in the box. I called them straight away and thought under the circumstance, knowing how urgently I needed the parts and the lengths I'd gone to the previous day, that they would send someone out in a car to give me the correct one. But no! they said they weren't able to help. I would have to drive over again, 40mins each way to change the parts, before we could then go to work on getting the system back up and running. Thanks Colglo! not even an offer of a discount, very strange. First time I'd used them... probably wont again.

Réponse de colglo.co.uk
I purchased underfloor heating products and had many questions everyone was very helpful and quotes were easy to understand delivery was on time and wrapped very well
Would recommend this company again
fast delivery and excellent pricing many thanx
Got exactly what I wanted and in a relatively short time.
The part was delivered in good time but the packaging was not adequate.
The parcel was delivered by the courier but it had obviously been repacked in a second bag after the original one had been damaged. The box containing the part was torn and wet. The part had suffered a knock but it has been accepted. Attention to improved packaging should be considered.
Very good communications on order progress and shipping. Great value for product that I ordered. ( best price I could find on internet for high temperature limit switch)
Prompt delivery, very reasonable prices
Very Satisfied .
E.Shaw Scotland
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