Comfybear Avis 

If I could give zero stars I would. I always look at trust pilot prior to buying something but this time I didn't & i so wish I had because I'm going to say exactly the same as all the other reviews! The steam iron is useless! I can put my hand over the iron plate, it's that cold!! It's like a toy iron but actually made worse! The plastic is astonishingly poor, it's laughable!! Emailed them countless times. No response. Obviously there's no contact number! Please do not buy this rubbish & ignore the Facebook hype. This product is clearly dodgy as is the company!!!!

I would not even give you 1 if I had this option . My comfybear steamer arrived after long 3 weeks waiting and does not do any job ,basically does not working. Contacted customer service and asked for refund on the 7/5/25 , Julia was the one who replied and said unfortunately they do not give refund but i can keep it and they will refund 50% . Another way, I can send it back to China ,but to post it back the cost it much higher than this awful product. I do not recommend this seller and definitely this product , totally wasted money . Since I replied them on the 8/05/25 to refund me the 50% they have never contacted me or refund my money either. AVOID

Just received my comfy bear iron today absolutely disgusting doesn't even heat up or steam, my cup off tea is hotter absolutely waste off £30 do not recommend any one to buy this product.

Ordered a steamer and a tiny iron arrived that does not heat up at all!! Contacted Customer service after plenty of email ping pong with them where they said keep it and they would refund me 40% I refused and said no 100% refund so after 3 days I got a email from Dorian telling me he has refunded me in full (£19.99) that was over 2 weeks ago and still not a penny back .. Disgusting service and telling lies to try placate customers is really not Acceptable!!

Scam - the ad was for a steamer, after weeks of shipping from China (unexpected as they front as a UK company) a cheap tiny iron arrived. The response from the support team was either send it back to china 🙃 or we can give you 30% back and you keep the item. The most infuriating thing is that there seems to be no recourse for scammers like that - who is going to go after them? They are however completely in breach of consumer laws.

Appears as a UK Company and ships from China. Took 2 weeks to arrive and item is utter rubbish. Small iron they show removing creases easily but in reality it does nothing. Total rip off so avoid.

Bought the steam iron what a load of rubbish doesn’t steam or even heat up emailed company 3 times to request to return item no reply keep away from this company

Ordered what I thought was a steamer for £24.99received a useless portable iron message. These people that took days to come back to me then offered me half my money back which I haven’t received scammers dodgy stay away..

Ordered a portable mini iron, arrived not worth the money, creases still in garments once used. Cheap plastic. Do not buy unless you want to waste your money

Purchased the portable steam iron and it's absolutely useless , it does not work on even the finest of creases it does nothing at all to what they claim it does. If your thinking about getting one please don't waste your money on this absolute rubbish.

Wish I had read the reviews, bought a steamer no instructions and it's useless water pours out no steam

Ordered a wireless speaker stupidly from an add on Facebook. Item never arrived, tracking site was fake. Emailed them several times, no reply, now battling to get money back. Do not purchase anything, scam company.

Wasn't aware my order was with Comfybear until payment taken on 25th March. Now 31st with no acknowledgement. Avoid any contact with this company.
Very dodgy. Chased this up to be told order had been despatched but "they had to make sure the product and people were safe" then fifteen days or longer for delivery. Since advised by Joycuts that item despatched - but still waiting 16days after order placed. Never again will I order from Comfy Bear.

Advertising misrepresentation and misselling. Avoid at all costs!!!
Bought some car leather cream. Dispatched a different make to the one advertised without an applicator too
Emailed asking for at least an applicator and tried to overlook it was the wrong product
Reply with if I was wasn’t happy I had to return it to China at my own expense
They is very unreasonable in emails
AVOID AVOID AVOID set of con artists

Ultra Soft & Cozy Blanket Sweatshirt. This was supposed to be oversized to fit anyone. The sweatshirt eventually arrived. Really shoddy cheap materials, poor stitching, no finishing. was also much smaller than stated sizes i.e. length over 20 cm shorter.
To claim a refund the item needs to be posted to China, at your expense! This appears to be UK company but is not.

I ordered one item and was charged for four. They then set up a repeat payment, luckily I used a credit card so they cancelled it all but I had to get a new card.
Don’t touch them.

Ordered a makeup bag set on a chain, in short this company is a scam artist, never received said item. 🤬

Took £38 from my bank account I've not even heard of them let alone bought something

Scam company, wont deliver after taking £24.98 for mini karaoke machine in November 24. Same as many others, kid didn't get for Xmas. Why are they still trading?!

No delivery, no answer to e mails - and saliently no refund. So annoyed as looked legit as had a PayPal payment option.