Compass Fostering Avis 

I applied to be a foster parent.way back in march .been very difficult with having to communicate with a abusive ex partner for references..and now since August it seems as though the agency is stonewalling me..No replies to my phone calls and e.mails...Seems very unprofessional..My last e.mail to them was to ask do I need to apply to another agency but still haven't heard!! I don't think I will push this further. Seems to have crushed my self confidence in becoming a foster parent ..this is the 2nd agency I have applied for.

From meeting Lisa to meeting the panel, was not as scary as I thought. Lisa made us feel relaxed even when talking about childhood experiences, that both myself and my husband don’t talk about. Lisa made us feel like friends instead of acquaintances, when meeting the panel. Each member was just as easy and relaxed, they was all very easy to to talk to.

We have been supported throughout the journey, it’s been tough at times but there is always someone there

We have been fostering with Compass for almost 2 years now and we are really happy with the support they have given us. Fostering isn't easy but our Social Worker is amazing and we may not have lasted without her!

Our grandson is being looked after (I use the term very loosely) by a foster carer through compass. In the 2 and half years he has been there everything has got worse for him. He developed anorexia his school work attendance punctuality and grades have serverly dropped. He is in the process of being moved as his social worker didn't realise the extent of the lack of care that he was being given. He was expected to make his own way home from school every day cook all his own meals do all his own washing and ironing got shouted at constantly. Was left on his own overnight to name a few things. Once he is removed we will be making an official complaint so that no other vulnerable child is placed there

Despite reassurances from Compass that people only get turned down if there is something ‘very severely wrong’
We have been turned down but cannot be told what has been said against us.
Impossible to live life forward without knowing. It would have been better never to have applied. Be very careful everyone. Being turned down without reason is traumatic, emotional and very unfair. Especially as we were only trying to help.

Discrimination from the ic2 social worker who didnt like me having pets or having a fracture to my leg. Infact i had to remove my puppy from the house as she had allergies and this was pointed out at time of application that i had a lot of pets and a boarding cattery. Very poor service from an ignorant person who didnt do their research b4 hand.

Fantastic experience so far, they are so helpful and approachable and made our Fostering Journey smooth one.

Compass are everything we needed. Helpful, supportive, thorough in working through assessment, freely available for anything. Plenty of training and face to face and virtual meet ups with other carers, both new to it and experienced.

Compass is very understanding with the doubts and worries of the future foster carers. I felt I had the freedom to ask and to express myself.

Very supportive agency helped all the way through the process now awaiting children for placement :-)

Treated disgracefully by this company, Wasted my time and government money assessing me, sent someone who didn’t know that cats purr and thought my cat was ill cause it was making a strange noise, thought my child was crying when she had her head down watching her ipad, came to my house several times, insisted on weekends and bank holiday monday, probably being paid double or more. Spoke to my autistic daughter who lives with me several times but compass claimed they didn’t know she lived with me! Then after months of wasting my time and the day after I passed my medical, they abruptly ended my assessment and would not tell me why, I passed everything and had nothing on my DBS, have an unrelated child in my care who I saved from abuse, and went through the same process to get her, yet I’m apparently not suitable…..but cannot tell me why? Even said why didn’t I try another foster company 😳 avoid, red flags all the way!

Very we’ll organised, friendly staff, trainings have been very informative and we feel we have 24 hour support, would totally recommend

From the start of my application I feel that all the staff are well knowledged. Everyone I have had to deal with so far along this journey have been very helpful. I feel that with Compass I will have all the support and help when I need it.

I have found Compass very good right from myself and my husband making the initial phone call

After going through an awful lot, including medicals and meetings. Making changes to our familys routine ready to welcome,love and support any child we were lucky to care for and a panel date being set. We were then told we couldn't continue to due to our spare room possibly being needed in the future by one of our children (not the case) a mistake on their part that they over looked. I was heart broken and my children too. It's such a Shame that people can be put through all this and left heart broken because someone can't do their job properly. There was no discussions we were just cut off. There are so many children in need of a caring, loving and stable family life that we are desperate to offer that will go without and compass weren't bothered in making it work.

None of your reviews talk about their actual fostering experiences with your company so having filled in an application form it is tricky to assess your company compared with others!! I did receive a call from your company today but your company spokesperson sounded as if she was sitting in a call centre which I did find a little off putting?! I will however press on unless I have reason not to?!

Great company, child orientated with attention to detail and focus on welfare.

I was made to feel at ease from day one and worked with a lovely social worker. All staff were friendly and very professional. The three day training course was outstanding and very enjoyable.

We found the processes really helped us to understand our own life experiences and how we can use them to help others