Compton Group Avis 

Stay away from this rip off company !!!!!!
My partner is selling her property and Crompton Group are the leaseholders for the property. The leasehold requires to be transfered to the new owner.
The selling chain is small and should complete in 6 weeks.
Crompton Group charge £100 to provide information to solicitors but within a timescsle of up to 15 working days (plus the weekends this is actually 21 days)
My partner contacted them by telephone to enquire why this took so long in such a time critical situation such as house sale chains. The answer was that it does due to company policy but for an extra £25 (€125 in total) this could in fact be done within 3 days !!!!!.
Despicable. . Stay away.

I have been trying to set right the communal dish antenna since yesterday. The employees drag their feet. I called them a third time today and was advised that something would be done in a couple of days ! As you don't expect anything during the weekend, it means I shall have to postpone watching TV till the middle of next week , if at all they care to get the repairs done.

Compton Property Management Group assume that all leaseholders and tenants are criminals who will not pay their service charge, ground rent and property insurance on time or at all; therefore, Compton always communicate with leaseholders and tenants in a passive aggressive manner. Calling the company involves talking to staff who are unhelpful and hide behind internal bureaucratic procedures to avoid dealing with any issue unless pressed to do so. When pressed staff are rude both verbally and in written format. The term 'customer service' is alien to Compton Group staff, who see their role as dictator instead of facilitator. My experience with Compton Property Management has been so poor that in future I will not purchase any property managed by Compton, and if a property I own falls under Compton group I will sell the property immediately

I paid £800 for part of my leasehold on 6/8/2022 and still have received no paperwork to finalise this purchase.

Would be zero stars if available. Taken over as our new leaseholders and have done nothing but bully and threaten since! Trying to force us to use their expensive nominated insurance or we will breach contract which is incorrect now stating we owe 5 times as much ground rent than we do. Threatening CCJs and intimidating tactics to back you into a corner and rob you blind. I feel bad for any elderly that will be genuinely terrified and pay these scammers.

Avoid at all costs! If I could give a 0 star for their customer service I would, not to mention the insurance they force you to use for 2-3 times the going rate!

Awful service excessive charges for a deed of variation in respect of selling my property. Compton seemed hell bent on making my life a misery and standing to gain when I sell my property- never buy leasehold or have any further dealing with this company.

Doesn't even deserve 1 star shocking company avoid at all costs, it's like faulty towers one woman answering the phone for all the companies, advising me they don't have a complaint procedure??? Making you take out expensive insurance so you will use them as a broker so they get commission and when you don't they want £60 to consent to you not doing so!!!!