Stay away from this company, I purchased 2 dresses from this company in August, still nothing had turned up. I emailed their customer support, no response and every time I looked in to the delivery, t... Voir plus
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Excepted a fairly long lead time for delivery, but assured of a delivery date. Lintels arrived (22) one missing. only 2 lintels were undamaged, 13 minor bends, 6 badly bent, 1 kinked in the middle. “M... Voir plus
Ordered a Catnic lintel. Item arrived without any protection (I thought black, industrial cellophane wrapping at least!). Item could only be described as looking secondhand - one of the corners was b... Voir plus
L'entreprise a répondu
Got caught out with lead times on lintels when I initially ordered, both from condell and from other builders merchants, as I required a less common type. Rang condell to see what they could do and th... Voir plus
À propos de l'entreprise
Coordonnées de contact
9 Sandiford Road, SM3 9RN, Sutton, Royaume-Uni
- 020 8641 4288
- info@condell-ltd.com
- www.condell-ltd.com
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Highly recommended
At LTH Construction we have used the services of Condell on a number of projects now. I would highly recommend them, incredibly customer service (thanks Mick!), competitively priced and very reliable.
Very reliable and honest building…
Very reliable and honest building merchant. Always willing to go extra mile. Been dealing with them for last 3 years!
Great company stocking a wide variety…
Great company stocking a wide variety of products at competitive prices. Staff are friendly and helpful.
great service and competitively priced
great service and competitively priced. I've used them twice and not had issues. any discussions are answered with quickly and friendly. thanks
CON and awful service
Falsely advertised a brick from Imperial hand-made bricks despite not stocking them. I placed an order for what I what I was assured were the Imperial hand made bricks and received a different brick, bright yellow in colour, having paid £0.81 a brick when I could have got them for £0.61p a brick from my local merchant. I had to get the sales rep down from the manufacturer to confirm that they were wrong. Condell eventually collected the bricks after a few days of constant calls and requests. It's cost me 3 days for the bricklayer and builder, plus a delay to the works. Only to be refunded for not all of the bricks. Do not order bricks from here!

Réponse de Condell Ltd
Lintel delivery
Ordered a week in advance and delivered exactly as requested and only rated 4 stars because an email confirmation of delivery status wasn’t received
Otherwise it’s 5 stars all the way '
Well done
Superb service and quality products
Top quality decking boards and joists supplied for my garden decking. They beat everywhere else on price too. Really helpful and easy to deal with, super-fast free next day delivery too. Josh in sales and Ian the delivery driver were a pleasure to deal with. Couldn’t be more satisfied.
Fantastic builders merchants
I use Condell's for all my DIY projects, their products are competitively priced and the services they provide are beyond expectation. I wholeheartedly recommend this company.
Conor is great
Conor at Condell's has always been more than helpful when we need to source product on a short lead time. We have always managed to get everything we ordered when they said it would be delivered with no issues.
Excellent Service
I dealt with Conor Foley and received excellent service from start to finish. Will definitely use again.
Great Customer Service
I was struggling to source some specific floor channels, I spoke to Bill, who offered to call round and come back to me. My pet hate is for people to promise to call me back and then never do. True to his word, Bill called me back having managed to track them down. I told Bill I would place the order only if he could guarantee they could be delivered with 48 hours. He assured me they would, and they arrived 24 hours later. That's what I call customer service, well done Bill !
Condells are brilliant
Condells are brilliant, we've been using them for a few years now. Jake Long has been our dedicated Account Manager and has always excelled at meeting very tight deadlines whilst always providing constant advice and support. Thanks to Jake and the team at Condells!
Ordered a Catnic lintel
Ordered a Catnic lintel. Item arrived without any protection (I thought black, industrial cellophane wrapping at least!). Item could only be described as looking secondhand - one of the corners was bent, where it had been dropped and it was covered with gouges, scratches and chips, some down to the galvanising. Even the polystyrene within the void had melted, so it no longer fills the void - looks like it is old enough stock, to have has been left outside in last summer's sun for months!
Terrible condition. Will never use again.

Réponse de Condell Ltd
I cant Recommend Condell enough
I cant Recommend Condell enough, Jake and Rich have always got me what i need, where i need it and in good time. Nothing is too much trouble and their communication is second to none so i always know whats going on. In this day and age where we are all just numbers its good to have a supplier who understands that the personal touch makes all the difference.
Amazing service from start to finish
Amazing service from start to finish. I have used This company for many, many years. The service, delivery and even after sales were superb. I have used other builders merchants but Condells know how to do a good job. Very impressed. Wont stop using either.
Condell's are a life saver.
We were in a panic trying to get plasterboard for a project in a rush when our contractors rearranged at the last minute. Both Jim and Richard were brilliant on the phone. They knew their stuff and I really appreciated the guidance on the right product for the job we were doing. And thanks for the perfectly timed delivery too.
I ordered some timber from this…
I ordered some timber from this company. They delivered on the wrong day, the timber was completely bowed, dirty, in terrible condition and totally unusable. They now won't reply to my communications. Very disappointed with this company and will not be ordering from them again.

Réponse de Condell Ltd
Had to replace my sisters decking.
Had to replace my sisters decking.
Contacted Condell as its local to me.
Great people to deal with, they couldn’t help me enough.
Got me the timber I required, delivered it on the day I wanted at the time I wanted at the price I wanted
Even when I had a board that had a split in it, called them, told them, next day a new board was there delivered.
I most certainly will be using again. Thanks Condell
Peter Bradley
I read many negative reviews about this…
I read many negative reviews about this company but the price for a 3.3 Catnic Lintel was too good to pass over...so I took a punt.
The day after my order was placed I received a message to say delivery would be two days later. At around 10am on that day my lintel arrived.
I couldn't have expected anymore from any building material supplier, which often results in delays anyway, and for the price I feel this was an excellent transaction. I'm now considering them for other materials within my current project. Two thumbs up
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