Banner for Convera

Convera Avis 

333
•
TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We’ve had a very positive experience using Convera to send tuition payments from Canada to my child’s university in the U.S. Their customer service has been excellent. When we’ve needed help, they’v... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I do not recommend Convera. I have been waiting for my refund since July, and despite my institution approving its release, I still have not received my money. The payment was reissued but late... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shaan provides fantastic support to us, he is always on hand to assist with transactions and queries, whether small, large, simple or confusing! His friendly attitude towards helping us means we never... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi, We have been getting quick response at all times and easy to contact over the phone. Further, we noted professional approach in resolving some matters we came accross and swift response time.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Convera is a global leader in commercial payments. With an unrivaled regulatory footprint and a financial network spanning more than 140 currencies and 200 countries and territories, we’re reimagining the future of business payments to better serve our customers. Our tech-led payment solutions are built on deep expertise in foreign exchange, risk management, and compliance - helping businesses grow with confidence. From small businesses to CFOs and treasurers, we make business payments simple, smart, and secure.

Cross-border payments built to accelerate business

Écrit par l'entreprise

Simplify commercial payments with Convera’s complete suite of cross currency products.
We are reimagining the future of global business payments by making transactions simple, smart, and secure; empowering our customers to grow with confidence. By seamlessly connecting people, technology, and commerce, we help businesses of all sizes navigate the evolving landscape of global trade with every payment.

Coordonnées de contact

Promotion box for Convera

Get help with your tuition payments

Visit our support center to raise a query to get instant support.

3,4

Moyen

TrustScore 3.5 sur 5

333 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(333)

26 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kassim very patient and helpful

Kassim very patient and helpful. Highly recommend

16 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thanks so much for the awesome review! We're glad we could support you and make things easy. Reach out anytime!

Noté 5 sur 5 étoiles

Convera

Very helpful and efficient quick to answer any queries. Have been with them for many years.

16 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's fantastic to know we delivered for you.

Noté 5 sur 5 étoiles

Easy transactions and fair exchange…

Easy transactions and fair exchange rates...

13 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

We really appreciate the 5 stars! So happy to hear everything went smoothly. Looking forward to helping you again whenever you need us.

Noté 5 sur 5 étoiles

Speedy reliable service every time.

Speedy reliable service every time. A very professional staff with excellent communication.

16 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thanks so much for the awesome review! We're glad we could support you and make things easy. Reach out anytime!

Noté 5 sur 5 étoiles

Simply the best

Great service, great communication and a very user friendly platform. My accounts manager Natasha frequently calls to keep me up to date with trends and opportunities that may help us save money. I have used various companies over the years and Convera are simply head and shoulders above the rest.

14 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thank you for your review and for mentioning Natasha! We're delighted to hear they provided you with such great support. Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated. We'll make sure to share your feedback with them!

Noté 5 sur 5 étoiles

Convera

I have dealt with Chris at Convera for about 10 years now, he provides an exceptional service, I am always able to reach him.. even on bank holidays. Rates provided are highly competitive. I’d highly recommend.

13 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

We truly appreciate your kind review and the shoutout to Chris! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Noté 5 sur 5 étoiles

We have used Convera for many years to…

We have used Convera for many years to handle all our international payments and currency conversions. Competitive rates and quick service. My account manager always available to sort any issues. Highly recommended and trusted.

13 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thank you for taking the time to share such a positive review! It's an honor to have earned your trust, and we'll keep working hard to provide this level of service every time.

Noté 1 sur 5 étoiles

Avoid at all cost !! Refused to remit and refuse to refund

Avoid using convera at all cost. I send a remittance on 8 Nov 24 and it has been more than a month and the beneficiary have not received the funds.

When we check with convera, we were told they cant refund and we just have to wait. Waiting for one whole month is ridiculous, no explanation, no nothing !!

7 novembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thank you for sharing your experience. We sincerely apologize for the inconvenience caused. We've requested more information to better assist you with your situation and ensure we address your concerns promptly. Please rest assured that we take customer feedback seriously and will work to resolve this matter as efficiently as possible.

Noté 5 sur 5 étoiles

Professional and Top Class Service!

I have been using the company's forex and payment services for many years (previously Western Union Business Solutions) and always find their staff very helpful, pleasant and professional, esp. our account manager Daniel, who not only offers me top class customer service, but also excellent forex rates. He is very pro-active and efficient, and contacts me whenever there are considerable currency movements. I strongly recommend him and the company to anyone who may have forex requirements and international payments.

29 novembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thank you for taking the time to share your experience and for highlighting Daniel! We're so pleased to hear they've been able to provide the support you needed. We'll make sure your kind words are passed along - it means a lot to the entire team!

Noté 5 sur 5 étoiles

Very reliable customer service and…

Very reliable customer service and friendly all the time. Have had the pleasure of using their services for a few years now and have never let us down.
I would highly recommend any FX trades to be done using Convera. Nat and her team are always there for help and support.

12 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

We really appreciate your review and the mention of Nat and the team! It's great to know they've been helpful. Thank you.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service, weekly updates, easy to process

3 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thanks so much for the awesome review! We're glad we could support you and make things easy. Reach out anytime!

Noté 5 sur 5 étoiles

Trusted Business Partner

We have been working with Convera for many years and what distinguishes Convera is the value they place on customer relationships. They continue to use their knowledge to create the right foreign currency solutions for our business and follow that up with a level of attention and responsiveness that is truly appreciated. Would highly recommend Convera!

11 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thank you for your kind words and 5-star review! It's wonderful to hear that your experience was so positive. We’re here anytime you need us!

Noté 5 sur 5 étoiles

Amazing!

Always a pleasure transferring FX with Convera - shout out to Lee for always being so helpful!

11 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

We really appreciate your review and the mention of Lee! It's great to know they've been helpful. Thank you.

Noté 4 sur 5 étoiles

Convera is processing FX payments…

Convera is processing FX payments behalf of our company for a very long time now,and they are doing great job doing so. What really makes the difference in the service is our account manager, Natasha Hill who is making our life much easier with her always nice, supportive approach.

11 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thank you for your feedback and for leaving a 4-star review! We’re glad you had a positive experience, and we’re always looking for ways to improve. If there’s anything we can do to make your next experience even better, please let us know!

Noté 5 sur 5 étoiles

Excellent continued experience

My business has used Convera for a number of years now for our foreign currency needs and have only had positive experiences. The support and knowledge they have provided us with have been second to none. Honest and reliable!

11 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's fantastic to know we delivered for you.

Noté 5 sur 5 étoiles

Outstanding customer service

Outstanding customer service. I do a moderate amount of foreign currency exchanges. While there are discount brokers out there that have slightly better rates, Convera's dependability and customer service make them my only choice.

15 octobre 2024
Avis spontané
Logo de Convera

Réponse de Convera

We appreciate your thoughtful feedback and glowing review! Hearing how happy you are with our service is exactly why we do what we do. Thank you.

Noté 5 sur 5 étoiles

Great service, highly recomend

We have always received stellar service from the company, specially from our representative Richard Taylor who is always willing to help us with the issues we might have

10 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Thanks for the awesome review! We're so happy to hear you had a great experience with Richard. They'll be thrilled to hear your feedback. Let us know if you need anything else!

Noté 5 sur 5 étoiles

Long lasting business relationship! Great service

We have been using Convera more than 10 years, started with Western Union. Really good reliable service from them! Very trustworthy company to handle large amount of money for us. We tried other companies before, in the end Convera is the only one we are still using as a long lasting partner. Highly recommend!

10 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

Your review made our day - thank you! Knowing that our efforts left such a great impression means everything to us. We hope to assist you again soon.

Noté 5 sur 5 étoiles

Very easy to deal with and place market…

Very easy to deal with and place market orders with Natasha or on their platform, all staff very attentive to various requests you make.

10 décembre 2024
Avis spontané
Logo de Convera

Réponse de Convera

We really appreciate your review and the mention of Natasha! It's great to know they've been helpful. Thank you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus