I ordered Vollrath Wear-Ever 5314 Heavy Duty half size 13 gauge aluminum bun/sheet pan - 17-3/4 x 12-7/8 twice. I had to send them back both times because they were either scratched, dented, or the w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The entire ordering, purchasing and shipment process was great. Easy, fast and very responsive. The price I paid for a KitchenAid Commercial 8 Qt. stand mixer was fantastic. Saved me more then $500 o... Voir plus
I've ordered 2 items through cooksdirect.com & both items were delivered broken. Whilst dealing with customer service I thought I was going to have to run errands & buy extra packaging. I informed cus... Voir plus
L'entreprise a répondu
Cook's Direct was recommended by a family member. Ordering was very easy. The item I ordered said it would ship within 2 business days. I ended up calling after 2 weeks and no notification of order sh... Voir plus
À propos de l'entreprise
À propos de Cook's Direct
Informations provenant de diverses sources externes
Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values:
-
We really care - We care about each other, our work and the company. We are passionate about what we do.
-
We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer.
-
We figure it out - We are creative and innovative thinkers and seek the best answer for the customer.
-
We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments.
-
We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.
Coordonnées de contact
27725 Diehl Road, 60555, Warrenville
- 866-506-3048
- customerservice@cooksdirect.com
- www.cooksdirect.com
4,3
Excellent
215 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Cook's Direct
Happy to hear it, Luke!
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a great review!
My order was delivered sooner than I…
My order was delivered sooner than I had expected
27 février 2018
Avis spontané
Received the wrong item and had to…
Received the wrong item and had to turn. They emailed shipping label, but I had to take my time and expense to package up and drive 18 miles to send . Got no compensation for this . They did sent out correct item quickly.
25 février 2018
Avis spontané
Great price on top rated sauce pan
Great price on top rated sauce pan. Delivered promptly. Only recommendation- wrap the sauce pan handle in bubble wrap. The handle came through the cardboard box. No scratches thank goodness. Can’t wait to use the pan so I can rate the performance!
22 février 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a review. I will forward your request to the proper department. Let us know if we can help with anything else.
fast delivery and the lowest price I've…
fast delivery and the lowest price I've found anywhere !! Always compare but C.D. is on my list for first option.
21 février 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order. We are very glad that you are happy with your purchase. Thank you for taking the time to post a great review. We look forward to helping with your kitchen needs in the future.
Order was delivered quickly
Order was delivered quickly. Prices are great!
21 février 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a great review!
Hard to get the anti corrosion coating…
Hard to get the anti corrosion coating off.
Good pan otherwise.
20 février 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a review. If you need further instructions on removing the coating let us know. We appreciate your business and look forward to supplying your kitchen supplies in the future.
I purchased the pan for my husband and…
I purchased the pan for my husband and he is in love. Says it is the best thing ever!!!
19 février 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order. We are very glad that you are happy with your purchase. Thank you for taking the time to post a great review. We look forward to helping with your kitchen needs in the future.
Fast services
Fast services , next time could you attach my e mail to the tracking
16 février 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a review. I will forward your request to the proper department. Let us know if we can help with anything else.
Order a carbon steel skillet
Order a carbon steel skillet. Price was competitive and delivery of product was timely.
16 février 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a great review!
Great product went back and bought a…
Great product went back and bought a second one!
14 février 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a great review. We appreciate you!
Good website
Good website, clear ordering procedure, prompt shipping, and good customer service.
30 janvier 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a great review!
I was a little skeptical about buying …
I was a little skeptical about buying my first Carbon steel pan online. But was very happy with my purchase . The pan is put together very well and solid. The pan came on time and the check out was very easy . I will be buying another pan. Mike Alvarado
23 janvier 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a great review! We appreciate your business and look forward to helping with your kitchen supply needs in the future.
Réponse de Cook's Direct
Thank you for your order and for taking the time to review Cook's Direct. We appreciate your business and look forward to helping with your kitchen supply needs in the future.
Great prices
Great prices; speedy shipping; excellent shopping experience.
22 janvier 2018
Avis spontané
Réponse de Cook's Direct
Thank you so much for the great review! We appreciate your order and look forward to helping with your kitchen supply needs in the future.
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a great review. We look forward to helping with you kitchen supply needs in the future!
Best price on internet
Best price on internet for carbon steel pan I bought. Arrived in a few days in perfect condition. Very happy. What could be better than that!? Will certainly purchase from Cooks Direct again.
20 janvier 2018
Avis spontané
Réponse de Cook's Direct
Thank you so much for the great review! We appreciate your business and look forward to helping with your kitchen supply needs in the future.
Have a great day!
Good price and fast delivery
Got a good price and fast delivery on a new skillet. Overall an excellent experience shopping and purchasing.
20 janvier 2018
Avis spontané
Réponse de Cook's Direct
Thank you for your order and for taking the time to post a great review. We look forward to helping with you kitchen supply needs in the future!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.