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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fast delivery and a beautiful bed, my little girl is over the moon, my husband managed to put the bed together by himself even though afterwards we realised it stated two people. So it was easy enough... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Due to a problem with dispatching the bed arrived 5 days later than I anticipated, however I was kept informed of the delay by email. The bunk beds are excellent quality and were straightforward to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cosybunks could not have made it easier to choose the right configuration for us and were delightfully professional and friendly throughout the buying process. The bunks were easy to assemble and look... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Ordered mattresses as a marked special offer and price was reduced accordingly. When mattresses were in basket had ‘bundle’ in brackets but no other reference to what this bundle was on mattress’ web... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de meubles

Écrit par l'entreprise

The best bunk beds, mid-sleepers, high-sleepers, gaming and guest beds in the UK. High-quality beds that bring a bit of magic and excitement to bedtime.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(39)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well done Cosy Bunks! Amazing service!

I had been let down by another company for a gaming bed. My son had saved up and was desperately waiting for it and had planned his first sleepover. I contacted Cosy Bunks and Elliott was amazing. He pulled out all the stops and managed to get me a delivery within 2 weeks. The bed was delivered today around 8am and fitted. The guys were great and the bed looks amazing (small double Trasman Pod) can’t wait for my son to come home from school today and see it. Well done Cosy Bunks!

12 octobre 2023
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Réponse de Cosybunks.co.uk

So glad to be able to step in and get you your bed Emily. Thanks for the lovely review.

Noté 5 sur 5 étoiles

Great product

Great product! My kid hasn't left her room since getting her new cosy bed. She can't wait to start having sleepovers with her friends.

5 octobre 2023
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Réponse de Cosybunks.co.uk

So pleased to hear that your daughter is enjoying her new bed Lee! We're sure that the sleepovers will be a great success!

Noté 5 sur 5 étoiles

speedy service and great communication…

speedy service and great communication and really well packaged. Also friend just slept on the mattress and she lved it.

26 septembre 2023
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Réponse de Cosybunks.co.uk

Thanks for the excellent review! So pleased to hear that you are happy with our service.

Noté 5 sur 5 étoiles

Bed Good

The bed is good quality and sturdy, and customer services were very helpful when there was an issue with my order. Slight delay in the delivery because of that but more than happy with the service. Recommended!

29 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Customer service replied very quickly to a question I sent over the email, giving a very thorough answer to help with a specfic need. Grateful.

12 septembre 2023
Avis spontané
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Réponse de Cosybunks.co.uk

Thank you for the lovely review. Very happy that we could help, we appreciate your custom.

Noté 5 sur 5 étoiles

We absolutely love the gaming bed

We absolutely love the gaming bed, I wish I had one when I was in my teenage years!

2 septembre 2023
Avis spontané
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Réponse de Cosybunks.co.uk

Glad to hear that you're happy with your bed, James. We wish we'd had one too!

Noté 3 sur 5 étoiles

Disappointed with the construction of…

Disappointed with the construction of the drawers in the trundle bed. Very flimsy and poorly made.

24 août 2023
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Réponse de Cosybunks.co.uk

Hi Susan, sorry to hear the drawers on this item did not match your expectation, we will feed this back to the manufacturer.

Noté 5 sur 5 étoiles

Fast delivery and a beautiful bed

Fast delivery and a beautiful bed, my little girl is over the moon, my husband managed to put the bed together by himself even though afterwards we realised it stated two people. So it was easy enough do and instructions were clear. Feels sturdy so I’m hoping it’s durable as it feels and will last my little one a long time.

13 août 2023
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Réponse de Cosybunks.co.uk

So glad your little girl is excited about her new bed, Chloe!

Noté 5 sur 5 étoiles

Super helpful company as I messed up…

Super helpful company as I messed up the order and they called me to double check details. Very friendly and very happy with the bed…

3 août 2023
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Réponse de Cosybunks.co.uk

Hi Ingrid, thanks for your lovely review! Very glad to hear that you got the bed that you wanted and are happy with it. Hope to see you again in future.

Noté 4 sur 5 étoiles

Slight delay, but good quality items

Due to a problem with dispatching the bed arrived 5 days later than I anticipated, however I was kept informed of the delay by email.
The bunk beds are excellent quality and were straightforward to assemble, no bolts!
I will be purchasing another set of bunk beds shortly.

2 août 2023
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Réponse de Cosybunks.co.uk

Thanks for your feedback Rob, very glad to hear that you are happy with the beds. We're sorry that there was a slight delay with our carrier, although rare, we have taken it up with them and explained that we expect better for our valued customers.

Noté 5 sur 5 étoiles

Superb experience

Superb experience - the loft bed was easy to assemble and of great quality.

2 août 2023
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Réponse de Cosybunks.co.uk

Thanks Matthew, so pleased to hear that you're happy with your bed!

Noté 5 sur 5 étoiles

Very pleased with the bunk

Very pleased with the bunk. Friendly advice before ordering, bed was easy to put together. Happy to recommend

18 juillet 2023
Avis spontané
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Réponse de Cosybunks.co.uk

Thanks Sam, happy that we could find the right bed for you.

Noté 4 sur 5 étoiles

Really helpful and quick

Really helpful and quick. Assembly pretty easy, though lining up the screws with the litttle metal thingies was a bit of a pain. Lovely looking bed and very useful. Thanks so much.

26 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Customer care

Ordered without a problem until I made a mistake on the number of beds I wanted....quickly sorted by e-mail after the phone lines had closed,and money re-paid to me. Bed not put up yet, but will do another review on that if I can.

22 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent, great bed for the kids

Quality service - good website, easy to order, the bed arrived three days after my order. It was relatively easy to assemble and is a great quality bunk bed. My daughters are very happy!

24 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Very happy little boy with his bed

My nephew has a new cosy bunk and loves it! The price was great in comparison to others we’d looked at, and ordering was really easy. Arrived safe and sound, no issues.

10 janvier 2023
Avis spontané

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