A very helpful sales assistant made constructive suggestions and moved furniture about to help us see what it would all look like. We came away happy having placed our order with delivery in 6 days!
Établissement
Changer d'établissementMarlowe Arcade 12-15, CT1 2TJ Canterbury, England, GB
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Lisez les avis des autres
We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match disc... Voir plus
Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and... Voir plus
I had a wonderful time buying furniture for my new house with Trudi’s help. She totally understood my vision and how I wanted different rooms to look and her stock knowledge was second to none. She w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Écrit par l'entreprise
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Coordonnées de contact
Marlowe Arcade 12-15, CT1 2TJ, Canterbury, England, Royaume-Uni
- 01233 515188
4,6
Excellent
41 avis
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The lady that served us was…
The lady that served us was knowledgable, friendly and just lovely. Easy experience.
28 août 2026
Avis spontané
Ian and Gareth did a great job with the delivery! Lovely chaps and very professional!
Ian and Gareth did a great job!
25 août 2026
Avis spontané
A very helpful sales assistant made…
A very helpful sales assistant made constructive suggestions and moved furniture about to help us see what it would all look like. We came away happy having placed our order with delivery in 6 days!
23 août 2026
Avis spontané
Excellent assistance via telephone…
Excellent assistance via telephone order and a quick response re delivery. I would highly recommend The Cotswold Company
19 août 2026
Avis spontané
Young man very helpful
Young man very helpful, gave us plenty of time to have a good look round without any pressure made the shopping experience very nice. I hope the items I have ordered as as good as they look.
10 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Canterbury Store Sofa Purchase
Even though we were in the store just before closing time, Nathan was very helpful and dealt with our order very efficiently.
4 août 2026
Avis spontané
Réponse de The Cotswold Company - Canterbury
Good afternoon Tony Hamlin,
We appreciate you taking the time to leave us feedback. We're so pleased to hear that our team was helpful and efficient, even close to closing time.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Helpful friendly staff member good to deal with a person…
Very helpful staff member took my order over the phone made the whole ordering process easy and straightforward arranged the delivery date we wanted and answered any questions I had.
2 juillet 2026
Avis spontané
Lovely showroom
Helpful, cheery staff and a beautiful showroom. Inspiring. Awaiting delivery but all handled efficiently by the shop staff.
22 mai 2026
Avis spontané
Good quality but check wood shadesWe had previously researched what we…
We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match discrepancy between the shades of our existing Cotswold dark oak chest of drawers and this new mirror set.
4 mai 2026
Avis spontané
The staff in your Canterbury Store were…
The staff in your Canterbury Store were very pleasant and very helpful. Nice people.
28 avril 2026
Avis spontané
Very pleasant and helpful staff
Very pleasant and helpful staff, thank you. I will definitely come back to the Canterbury store when I need anything from this lovely company, everything is such good quality.
21 avril 2026
Avis spontané
Great showroom, helpful staff
I found seeing the furniture in person really helpful and the showroom and staff were conducive to this experience.
17 avril 2026
Avis spontané
Canterbury Staff Excellent Customer Service.
Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and the sales representative quickly dealt with the problem without any drama or worry.
6 avril 2026
Avis spontané
Absolutely professional service.Very…
Absolutely professional service.Very supportive staff.
8 mars 2026
Avis spontané
Delivery was as expected following an…
Delivery was as expected following an error with the original delivery.
26 février 2026
Wonderful staff
Wonderful staff - very friendly and attentive. Love that you allow dogs in too!
3 mars 2026
Avis spontané
Happy customers
We love our new furniture! From start to finish our order was handled brilliantly. From ordering in the shop and actually being able to see what we are buying, keeping us up to date with our delivery and to the delivery guys (Mark and Danny) super helpful, unpacking, placing furniture and taking all the boxes with them.
19 février 2026
Avis spontané
Réponse de The Cotswold Company - Canterbury
Good afternoon Sarah Fricker,
We appreciate your feedback! We're happy you love your new furniture and that your order was handled brilliantly from start to finish. It's great to know the delivery team was super helpful, unpacking and placing furniture.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Canterbury shop
Went to Canterbury shop as we had a number of questions regarding the midnight blue larder - Verity was very welcoming and very helpful finding all the information we needed - placed order the next day
9 février 2026
Avis spontané
Réponse de The Cotswold Company - Canterbury
Good afternoon Andy Fagg,
We're happy to hear that you found your visit to our shop helpful and informative. We appreciate you taking the time to share your positive experience and are glad we could assist with your order.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great company with good choice of…
Great company with good choice of quality items. Had some issues with outsourced delivery company for larger items, but fine if they send their own drivers
16 janvier 2026
Item arrived dead on time Good contact…
Item arrived dead on time Good contact by text Two very helpful delivery men Very polite as well Thank you
14 janvier 2026
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