Excellent customer service - I was a bit worried that the answerphone mentioned November opening hours - had Coyoti gone under in the pandemic ? No ! A reassuring phone call let me know my parcel was... Voir plus
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Can't recommend Simon and his team at Coyoti highly enough. My wife and I booked in for ski boot fitting and custom footbeds and were really impressed by the knowledgeable and professional service we... Voir plus
Just purchased a Tahe Breeze Paddle. I'd search a number of outlets and Coyoti was the most attractively priced. However, free p&p only extended to mainland UK so this offset my saving and I had... Voir plus
L'entreprise a répondu
Very good customer service and prices. When I paid for my item to be delivered next day and it arrived a few days later; I queried this and was immediately given a delivery refund. Item was exactly wh... Voir plus
À propos de l'entreprise
- Magasin de sports d'hiver
- aussi dans
- Magasin d'articles de snowboard
- Magasin de skis
- Magasin de vêtements d'hiver
- Magasin de vêtements de sport
Informations provenant de diverses sources externes
We have established a reputation for outstanding customer service, a premium ski and snowboard boot fitting service and an excellent in store ski and snowboarding tuning and repairs work shop. Our aim has always been to provide our customers with the very best products, product knowledge and customer service, we have an extensive range of ski and snowboarding equipment something for all budgets, packed with exceptional features to maximise your ability. You can be assured we cover every base when it comes to your ski and snowboard needs.
Coordonnées de contact
North Road, CF71 7DF, Cowbridge, Royaume-Uni
- 01446775778
- info@coyoti.com
- www.coyoti.com
4,8
Excellent
273 avis
Aucun historique récent de demande d’avis
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So happy when I received my purchase
So happy when I received my purchase! Was searching on various websites for a particular item, found it here on Coyote!
Item was packaged exceptionally well, tracked, delivered & received in a very short time. I'm very happy!
Thank you very much for your great Customer Service!
29 juin 2023
Great customer service
Great customer service. Answer questions quickly. Board dispatched next day. Very please with our purchase
1 juin 2023
Quality from start to finish
Quality from start to finish. Great products, superb service. You’ll be greatly missed.
30 mars 2023
Out of stock
I purchased an item on line and paid for it.l had an email the next day to tell me it was a mistake and not in stock.l was refunded very quickly but disappointed.
23 mars 2023
A lovely greeting as soon as i entered…
A lovely greeting as soon as i entered the shop,i was asked if i needed any help and just to ask if i did need it. I needed new ski boots and the young lad that helped me was most pleasant and helpful.
11 mars 2023
Great service
11 mars 2023
Very good really helpful chap staff…
Very good really helpful chap staff great fair play.
11 mars 2023
Excellent personal ski boot fitting…
Excellent personal ski boot fitting service. Great attention to detail in getting the right boots fitted properly. Excellent Ski Boot Fitting
24 février 2023
Shame to see you go.....
Managed to revive my old snowboards for one last trip to the snow.
23 février 2023
Unhelpful
Unhelpful, ineffective and hostile
I recently phoned to inquire about having bindings mounted on new skis. The person who picked up was genuinely hostile and ill-mannered, repeatedly interrupting me and generally giving the impression she wants to get rid of me asap. The gist of it was that the store has ceased, for ever, to mount ski bindings. I found that difficult to believe and I asked to speak to her manager. She put me through to a gent who introduced himself as the owner. He was more polite and less hurried. Different story now: they will restart mounting bindings “in the autumn”. I offered to pay more for quicker service, but to no avail.
I then had the bindings fitted in Bristol while waiting, the following week.
I am sure they are all trying their best but this is NOT the level and quality of service you expect from the only ski shop in Wales.
10 février 2023
Avis spontané
Sold me an item that was not in stock…
Sold me an item that was not in stock and didn't invoice me.
3 février 2023
Réponse de Coyoti ski and snowboard
I am sorry you were unhappy with our service, I have looked into this matter and noticed on our system that your item was out of stock, unfortunately this does happen from time to time.
However, I also see we checked our system notified you of the problem and issued a full refund with 1/2 an hour of you placing your order.
An extremely pleasant experience…
An extremely pleasant experience shopping here
Very knowledgeable and great advice and guidance given on buying my new ski boots
27 janvier 2023
Good service and on time delivery.
29 janvier 2023
Fantastic staff
Fantastic staff. Great service. I love my new ski boots and my husband loves his new skis. Thank you.
28 janvier 2023
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