After I had accidentlly purchased the wrong mask (that couldnt be returned due to hygiene reasons), the CPAP Sales team were extremely helpful and swiftly organised the shipment of the correct mask wi... Voir plus
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Easy to find what I wanted on the website & pricing was good. It would have been better if delivery of goods was quicker as I can't afford to keep a spare so unable to use CPAP in the meantime. Apprec... Voir plus
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I have been a contented client since 2012. CPAP sales have been reliable, their offerings/ products are first class and a lot less expensive than mainstream suppliers. Response times are great and pro... Voir plus
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Legit company. Received all goods ordered and as expected, but delivery did take longer than expected. I had to wrap my hose in plastic wrap to manage through the night.
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À propos de l'entreprise
Écrit par l'entreprise
CPAP Sales is an Australian owned and operated business, specialising in the supply of medical equipment including CPAP Machines, CPAP Masks and CPAP Accessories. Based in Sydney, we have extensive knowledge in the health care industry with over 15 years of management and customer service experience. This enables us to provide the highest possible level of professional services to you. Whether you're at the beginning or you are a seasoned pro, we are here to help you. Offering a range of popular brands on the market to help those with any budget.
Coordonnées de contact
1B/52 Holker Street, 2128, SILVERWATER NSW, Australie
- 1300 042 727
- contact@cpapsales.com.au
- www.cpapsales.com.au
4,2
Bien
60 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de CPAP Sales
Hi Kent,
Thank you for the great review!
We're glad the dispatch was quick and that our pricing worked for you.
We appreciate your support and look forward to helping you again.
Warm Regards,
CPAP Sales
Réponse de CPAP Sales
Hi Joven,
Thank you so much for the 5-star review! We're thrilled you had an excellent experience with us.
Thanks for choosing CPAP Sales, we look forward to helping you again.
Warm Regards,
CPAP Sales
Amazing customer service
After I had accidentlly purchased the wrong mask (that couldnt be returned due to hygiene reasons), the CPAP Sales team were extremely helpful and swiftly organised the shipment of the correct mask with a complimentary discount and free shipping. I'm very thankful for their genorosity given I was at fault for the incorrect purchase. Will definitely be using them again!
1 mai 2026
Réponse de CPAP Sales
Hi Krys,
Thank you so much for taking the time to share this, it really means a lot.
Mix-ups happen, and we're just glad we could help sort it out quickly and get the right mask out to you.
We really appreciate your kind words and look forward to helping you again whenever you need us.
Warm Regards,
CPAP Sales
The time it took to deliver the items…
The time it took to deliver the items from the date of order was way to long
30 avril 2026
Réponse de CPAP Sales
Hi Gary,
Thank you for taking the time to share your feedback, and we're genuinely sorry the delivery took longer than you expected.
Orders that ship from our Sydney warehouse can take up to 10 business days to arrive.
We flag this at checkout, but we know that doesn't make a long wait any less frustrating.
We've reached out to you directly via email to make things right.
If you didn't receive it, please check your spam folder or feel free to reach out to us and we'll sort it out straight away.
Thanks again for the feedback, it helps us improve.
Warm Regards,
CPAP Sales
Being an old unit I was pleasantly…
Being an old unit I was pleasantly surprised that my item was still available. Thanks so much. Excellent postal service.
23 avril 2026
Réponse de CPAP Sales
Hi Karen,
Thank you for the lovely review!
We're glad we were able to help, and your delivery went smoothly.
Thanks again for choosing us, we look forward to helping you again.
Warm Regards,
CPAP Sales
Réponse de CPAP Sales
Hi Brenda,
Thank you for taking the time to leave a review!
We're glad to hear the ordering process was easy and trouble-free.
If there's anything we could have done to make your experience a 5-star one, we'd love to hear from you - your feedback helps us improve.
Kind regards,
The CPAP Sales Team
Réponse de CPAP Sales
Hi Raymond,
Thank you for your kind review!
We're really glad the process was quick and that you were happy with both the service and the price.
We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Kind regards,
The CPAP Sales Team
Thanks for listening.
When you ring CPAP Sales you not only get first class service but you also get the best price. I compared all the dealers and some were $50 more expensive.
Thank you CPAP Sales for a quick delivery date and your excellent product.
6 avril 2026
Réponse de CPAP Sales
Hi Frances,
Thank you so much for your wonderful review!
We're thrilled to hear you found our pricing competitive and that your experience with us was a positive one.
We hope you enjoy your new product and please don't hesitate to get in touch if you need anything at all.
Warm Regards,
CPAP Sales
Great products at reasonable prices
Great products and reasonable competitive prices. I highly recommend cpapsales 5 stars all the way.
6 avril 2026
Réponse de CPAP Sales
Hi Pietro,
Thank you for the kind words!
Great products at fair prices is exactly what we strive for, so it's wonderful to hear we've hit the mark.
We really appreciate your recommendation and look forward to seeing you soon.
Warm Regards,
CPAP Sales
It’s hard to track your goods when you…don’t have the right tools.
It’s hard to track your goods when you have to go through a app called “Shop” The goods I purchased cost $15.00 and then you slap a $20 delivery fee and I’m still waiting for my order, which was placed on the 01 April . I think that the goods will probably come from China? Would I buy from this company again? I think not.😖
1 avril 2026
Réponse de CPAP Sales
Hi Brynn,
Thank you for taking the time to share your feedback and we are sorry to hear your experience has not met your expectations.
We do send a tracking link via email at the time of dispatch so you can follow your order every step of the way.
We can also see that your order has since been delivered, so we hope everything arrived safely!
Some of our products are stored and dispatched from our Australian warehouse, which is why we are transparent at checkout about delivery timeframes of up to 14 business days.
We are pleased your order arrived within that window, though we completely understand that waiting can be frustrating.
As a gesture of goodwill, we would love to offer you an exclusive discount on your next purchase.
Please don't hesitate to reach out to our team directly and we will be happy to arrange that for you.
Warm Regards,
CPAP Sales
Excellent price (on sale)!
31 mars 2026
Réponse de CPAP Sales
Hi Desiree,
Thank you for the great review!
We're glad to hear you were able to take advantage of the sale.
We look forward to helping you again in the future!
Warm Regards,
CPAP Sales
Where is it?
31 mars 2026
Réponse de CPAP Sales
Hi Dominic,
Thank you for your feedback and we are sorry to hear you were concerned about your order.
We can see that your order was successfully delivered last week.
We do send a tracking link via email at the time of dispatch so you can follow your order at any time.
If you have any further questions or concerns, please don't hesitate to reach out to our team directly and we will be happy to help.
As a gesture of goodwill, we would love to offer you a discount on your next purchase.
The team will be in touch soon to arrange that for you.
Warm Regards,
CPAP Sales
Réponse de CPAP Sales
Hi Mark,
Thank you for your feedback and we are sorry to hear you had difficulty finding the right product.
We take product descriptions seriously and your comments will help us improve the information we provide on our website.
If you are still unsure about which product is right for you, please don't hesitate to reach out to our team directly and we will be more than happy to guide you in the right direction.
As a gesture of goodwill, we would love to offer you an exclusive discount on your next purchase.
The team will be in touch soon to arrange that for you.
Warm Regards,
CPAP Sales
Received the correct item in short time…
Received the correct item in short time at good value.
5 mars 2026
Price was cheapest after searching-…
Price was cheapest after searching- prompt delivery ( from Oz)
24 février 2026
Good follow up and contact as a long…
Good follow up and contact as a long term customer
24 février 2026
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