Credit ladder has reported my rents payment to Credit Reference Agencies updated and kept my rental payments upto date through the years now as I save up for a mortgage deposit. Atleast I know I can... Voir plus
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Lisez les avis des autres
To be given a hand up the ladder, to rebuild your life after a debt event, which seems to hang around like a bad smell even when you’ve cleared your debt, feels such a relief. The other options seem t... Voir plus
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Really happy with CreditLadder. It’s simple, easy to use and a great way to have my rent payments contribute to my credit history. Everything has been straightforward, and the service has been reliabl... Voir plus
L'entreprise a répondu
Really simple and straightforward to set up. I’m using CreditLadder to report my monthly rent payments and help build my credit history, which feels like a great way to make regular rent payments actu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de crédit
- aussi dans
- Agence d'évaluation du crédit
- Maché en ligne
- Service de finances alternatives
- Société financière non banquière
À propos de CreditLadder
Écrit par l'entreprise
If you’re a tenant, CreditLadder can help you improve your credit history and score!
Start ReportingCreditLadder is the first & only way to report your rent payments and improve your credit position with Experian, Equifax, TransUnion & Crediva.
Signing up to CreditLadder is simple and only takes a few minutes. Register your details and once completed, connect your bank account to provide CreditLadder with read only access. You keep paying your rent as you do today - CreditLadder does not collect your rent.
Each month CreditLadder will match the rent payments you have made to your landlord or letting agent through the secure bank connection you’ve created. This information is then shared with Experian, Equifax, TransUnion and Crediva and will appear on the respective statutory reports.
CreditLadder has been reporting rent payments since 2016, is regulated by the FCA, and has reported over £1bn in rent payments.
CreditLadder has also been recognised for its work by the Government, when HM Treasury announced it was the biggest winner of their Rent Recognition Challenge competition.
Coordonnées de contact
Hamilton House, 4A The Avenue, E4 9LD, London, Royaume-Uni
- help@creditladder.co.uk
- www.creditladder.co.uk
4,8
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Awesome company
Awesome company. Improve your CS with credit ladder. They're the best!
18 août 2025
Avis spontané
Réponse de CreditLadder
Hi Ayodele
Thank you for you 5-star review and kind feedback.
Charmaine Thomas
Customer Service Manager
I highly recommend credit ladder
I highly recommend credit ladder. They skilled and always provide benefit.
13 août 2025
Avis spontané
Réponse de CreditLadder
Hi A. Altaweel,
Thank you for your 5-star review and kind feedback!
Kelly Rimmer
Customer Service Advisor
I can report my rent which is amazing…
I can report my rent which is amazing and easy to do. It really reflected and improved my score!
13 août 2025
Avis spontané
Réponse de CreditLadder
Hi Supriya
Thank you for your 5-star review and kind feedback.
Kelly Rimmer
Customer Service Advisor
It does what it’s supposed to
It does what it’s supposed to. Would be good to see how this actually reflects on my own personal credit score and how I can leverage it.
12 août 2025
Avis spontané
Réponse de CreditLadder
Hi Amanda
Glad we could help! Thanks for the 5-star review.
Charmaine Thomas
Customer Service Manager
Seamless experience
I’ve been customer of credit ladder from the very first day of arriving to the UK and renting my first apartments here.
It’s been 4 years now and since I bought a house the credit ladder service is no longer needed.
At the same time interactions with credit ladder are seamless, they notify when bank needs to be reconnected and so on.
My credit rating, I believe mostly based on credit ladder reports and it still allowed me to get a nice mortgage rate.
11 août 2025
Avis spontané
Réponse de CreditLadder
Hi Nik
Thank you for being with us since your very first day in the UK! We’re delighted to hear that CreditLadder has played a part in helping you build your credit history and secure a great mortgage rate. It’s been our pleasure to make the process seamless for you over the years, and we wish you every happiness in your new home.
Asa Bentley
Operations Director
An important service for potential home buyers
This service has helped to improve my credit score, resulting in being able to purchase a property. As someone who has rented for over 10 years and always paid their rent, I think it’s important that this is reflected within your credit report. I would absolutely recommend this service to others.
11 août 2025
Avis spontané
Réponse de CreditLadder
Hi Holly
Thank you for sharing your experience! We’re so pleased to hear that our service helped you improve your credit score and achieve such a major milestone as purchasing your property. We completely agree that responsible rent payments should be recognised, and we’re proud to help make that happen. Congratulations on your new home, and thank you for recommending us!
Charmaine Thomas
Customer Service Manager
I’m was very happy to be served by…
I’m was very happy to be served by Charmaine Thomas on behalf of CreditLadder company. That experience about operative, quick and effective results. Thank you for your help.
4 août 2025
Avis spontané
Réponse de CreditLadder
Hi Andrii
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with Charmaine! We take pride in providing efficient and effective service, and it's great to know Charmaine delivered just that. We’ll be sure to pass on your feedback to her. Thank you for choosing CreditLadder!
Asa Bentley
Operations Director
I had great experience with the service…
I had great experience with the service and i will recommend to others.
17 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi Adebola
Thank you for your kind words and 4-star review.
Kelly Rimmer
Customer Service Advisor
Great service
Great service. I have been using Credit ladder for about 1 year plus. Good in reporting and you see it on your credit report. Keep it up Guys!
22 septembre 2024
Avis spontané
Réponse de CreditLadder
Hi Jeff
Thank you so much for your kind words and continued support! We're really glad to hear CreditLadder has been helping you build your credit. It means a lot to us, here’s to more progress ahead! 🚀🙌
Iga Maciejewska
Operations Lead
Very helpful
Very helpful . Ever since I started using credit ladder for my house rent, my credit score has increased
4 août 2025
Avis spontané
Réponse de CreditLadder
Hi Hawau
That's great to hear! Thank you for your 5-star review and kind words.
Iga Maciejewska
Operations Lead
Smart, Simple, and Credit-Boosting!
Overall, it's been a great experience so far. I'm really glad that my rent payments are now contributing to my credit score—such a smart and valuable feature! The website is user-friendly, the process is straightforward, and everything works smoothly. Definitely a smart solution for renters looking to build credit effortlessly.
1 août 2025
Avis spontané
Réponse de CreditLadder
Hi Arpit
That's fantastic to hear, thank you for the kind words! We're thrilled that you're finding value in the credit building feature and enjoying the overall experience. Making the process simple and seamless for renters like you is exactly what we aim for. If you ever have questions or feedback, we're always here to help!
Charmaine Thomas
Customer Service Manager
Helpful Iga Maciejewska
Iga Maciejewska was very helpful and replied back to me very fast!
Ensured all my questions were answered and reassured me throughout.
Great member of the team!
25 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi Kira
Thank you so much for your kind feedback! We'll be sure to relay this to Iga!
Thanks for choosing CreditLadder.
Asa Bentley
Operations Director
I must be incredibly lucky
I must be incredibly lucky, as my experience was awful. Basic information was not recorded properly. Upon trying to amend this, they again made errors, and had to delete my account, wasting my time (though at least they managed to action this correctly). This notion that credit agencies won't confirm historical instances/records is beyond a joke, considering it is the very basis of their 'business'. Which leads me to my one positive in this experience...I did learn that there are campaigns around regulatory action emerging around ALL of these companies which have grown around the gamification and access to credit records. This insidious profiteering which dictates our access to basic services, in our daily lives, should either not exist at all (instead a centralised system where we have control of our data, not the other way around) or be heavily regulated. Going on the track record illustrated by privatisation of every other vital institution and service, its unsurprising that may see the former presenting the most obvious case.
27 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi
We can confirm that once UK credit agencies begin supporting the reporting of past rental payments, we’ll be ready to support that too. In the meantime, we offer a free service for tenants to report their ongoing rental payments, it’s available to everyone in the UK over 18 who wants to build their credit history through rent.
As we’re unable to identify you from the information provided here, we’ll follow up with you via Trustpilot to assist you further.
Asa Bentley
Operations Director
Great way to increase credit score by…
Great way to increase credit score by getting your rent payments included. So quick and easy to do as well
28 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi Angela
Thank you so much for your 5-star review and kind feedback!
Iga Maciejewska
Operations Lead
Extremely Happy with Rent Reporting
Excellent services provided when I opted for rent reporting through Credit Ladder. It’s spot on. I would recommend Credit Ladder for Rent reporting as this justifies whenever I pay rent. Thank you.
10 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi Edmond
Thank you so much for your 5-star review and kind feedback.
Charmaine Thomas
Customer Service Manager
Invaluable in helping me to establish a…
Invaluable in helping me to establish a credit rating in the UK. Years of accurate reporting and efficient, helpful staff.
24 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi Rachael
Thank you for your kind words! We're so pleased to have played a part in helping you establish your credit rating in the UK. It's great to hear that our accurate reporting and dedicated team made a positive impact.
Iga Maciejewska
Operations Lead
Superb communication and fast response…
Superb communication and fast response when reporting rent.
4 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi
Thank you for your 5-star review and kind feedback!
Kelly Rimmer
Customer Service Advisor
it works seamlessly
I didn't have to do much and it is helping out with my credit score. It's great for people like me who moved countries and have to build credit score from scratch
18 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi Rafaela
That's awesome to hear! It's great when something so simple can have such a big impact. Building a credit score from scratch, especially after moving countries, can be tough—glad this is making it easier for you!
Iga Maciejewska
Operations Lead
The interface is easy to use
The interface is easy to use, the agents are detail-oriented and the services provided are valuable.
18 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi Mr O Luke
Thank you for your kind words! We're glad to hear that you find the interface user-friendly and our team attentive to detail. It's great to know that you see value in the services we provide — your feedback means a lot to us!
Charmaine Thomas
Customer Service Manager
Helped so much in building my credit…
Helped so much in building my credit file and getting my first mortgage 😊
15 juillet 2025
Avis spontané
Réponse de CreditLadder
Hi Jen
That's amazing to hear! 😊 Congrats on building your credit and getting your first mortgage, huge milestone! 🏡🎉
Charmaine Thomas
Customer Service Manager
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