Crystalclearbristol Avis 

Recently replaced French doors and blown double glazed window units - from initial visit to completed finished job Crystal Clear offered an excellent service with high quality products and high standard of work and finish - reliable time keeping, polite and hard working team - thank you to Adam, Kevin, Jason, Harry and Yvette.

Really love our new bifold doors. The whole team were helpful & efficient throughout. The fitters Steve & Tom were on time, polite & informative, discussing any minor asjustment options as work progressed. They also tidied up after themselves each day. Over all a great job. Thankyou

We had multiple windows built/fitted and we are really pleased with them. The fitting process was smooth and the installers's attention to details was much appreciated.

Extremely satisfied

What an excellent skilled & friendly team! Jason, Kevin & Louis were all so kind, considerate & thoughtful & worked so hard during a very hot few days. Very grateful & would highly recommend!

The process from start to finish and everybody from the showroom staff, pre-install survey to the fitters were helpful and efficient.
Steve and Tom who fitted our interior doors were friendly and polite, did a great job and left everything nice and neat. The doors feel like quality and we’re really pleased with the final result.
Wouldn’t hesitate to recommend.

Today we had new French doors installed by Steve and Tom of Crystal Clear Bristol Limited. The guys were excellent arrived on time and the installation was done efficiently and professionally. The product looks great and we would highly recommend.

We were so pleased with our new porch the workman ship was first class the men cleared up everything and took it all away and at the end of the day you would not have known they had been. they were so polite and asked us if we were satisfied with what they had done I would not hesitate to recommend you company to others thank you all very much

Tom and Steve were absolutely brilliant they worked efficiently and there workmanship was outstanding they left the site spotless I would definitely recommend this company nothing was to much trouble Thankyou

Third time I have used them which says it all really.

Speedy and professional installation of new front door

This business exceeded our expectations from start to finish. A visit to the showroom was a pleasure. Dean gave us valuable and professional advice without any hard sell so we were confident of a positive outcome. Everything was explained clearly before anything was signed. The pre-installation survey encouraged us to consider options in detail. Steve and Tom were totally professional when they did the installation of the doors, both in the technical aspects of the job and in their customer care. Like Dean and the pre-installation surveyor, they were great ambassadors for Crystal Clear. We'd recommend the business without any reservations.

Ive used Crystal Clear before. They are friendly helpful and fairly priced. The standard of work and communication was excellent. Im very happy with my new patio doors.

Jason & Kevin were professional, courteous, fast and tidy. A smooth experience from consultation to completion.

Kevin and Jason were friendly and professional. I am very pleased with my new doors!

Ultimately we are happy with the work that Crystal Clear have done, it is fine. However the journey to getting that work completed has been awful. Months of delay, twice defective products only noticed by them on our fitting day, really poor communication, no updates therefore always having to chase my end. We felt like our job was of no priority to them and their customer service is really left wanting. It's unfortunate as now it's done, the windows and doors look great, but the stress and frustrations to get here mean I will never use Crystal Clear again or recommend them to anyone.

EDIT - in order to reply to the reply from CC.
Yes it was a complex case that you took over, but it was still ultimately the same people doing the job. At no point once you properly took over the job did we receive an apology about issues experienced from that point onwards, so please don't say that you did. I have all the email chains. Customer service on this job was poor. It may have been a supplier issue, but clearly your QC measures need to be improved if both times it took until day of fit to be noticed.
Like I have said, the result is fine and we are happy now but sometimes a company must accept what happened and hold their hands up to it.

I had to wait so long to have the door fitted, which was concerning as it was my front door, however I am pleased with the end result

Great price and great product.
Really nice people to deal with at all stages

Jason and Kevin replaced the windows and front door at our property in Bath. The new windows and doors look fantastic and Jason and Kevin installed them without damaging the existing walls and tiling. They arrived and finished on time and were very professional during the installation. Based on this experience I would recommend Crystal Clear. Thank you

Hats off to Tom and Steve for a great job. This is the 2nd installation and we are so pleased with the installation and finish. Their attention to detail was fantastic. Waiting to finalise our 3rd installation.