Currys - Derby Kingsway Avis 

4
TrustScore 4 sur 5

3,8

Kingsway Retail Park, DE22 3FA Derby, Derbyshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The delivery service I received from Michael and his co-worker today was exceptional! I live on 2nd floor in an apartment and he was concerned with having to carry the tall fridge I had ordered. He wa... Voir plus

Noté 5 sur 5 étoiles

Was able to have next day delivery of fridge and choose time slot. Given a free spray to sanitise the fridge before use. Delivery men took all packaging away.

Noté 1 sur 5 étoiles

Went to collection area to collect fridge but was told to go to warehouse and ring bell but there was no bell. So returned to collection desk and asked another person about it and he telephoned wareho... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin de téléphonie mobile
  3. Ordinateur et accessoires
  4. Magasin d'électronique
  5. Magasin de matériel de cuisine
  6. Magasin de télévisions

À propos de Currys - Derby Kingsway

Écrit par l'entreprise

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Coordonnées de contact

  • Kingsway Retail Park, DE22 3FA, Derby, Derbyshire, Royaume-Uni

  • 03445610000

3,8

Bien

TrustScore 4 sur 5

4 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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3,8

Tous les avis

(4)

145 508 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Disappointing customer service

Went to collection area to collect fridge but was told to go to warehouse and ring bell but there was no bell. So returned to collection desk and asked another person about it and he telephoned warehouse. Young man from warehouse was surly and reluctantly took fridge to my van and virtually through it in back. I asked him to stand the fridge up as I didn't want to transport it on its side, but he ignored me and stormed off. Truly terrible customer service.

27 août 2026
Logo de Currys  - Derby Kingsway

Réponse de Currys - Derby Kingsway

Hi Simon,

Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Noté 2 sur 5 étoiles

The wait time to be served pretty…

The wait time to be served pretty bad.two people on ssles floor not enough.i had to wait 30 mins to be served.my last review got instant email.from currys.
I replied to it over a week ago.no more than i expected though.bad customer service all round.thankyou shona for your reply but its the same every time you go in that store.

18 août 2026
Logo de Currys  - Derby Kingsway

Réponse de Currys - Derby Kingsway

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Noté 5 sur 5 étoiles

The delivery service I received from Michael at Derby

The delivery service I received from Michael and his co-worker today was exceptional! I live on 2nd floor in an apartment and he was concerned with having to carry the tall fridge I had ordered. He was willing to give it a go for me and what a phenomenal job he and his friend did! I couldn't have asked for a more attentive, caring and genuine delivery man. Massive praises and a huge thanks to them, especially Michael! 10 out of 10 from me :)

19 août 2026
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