Dear Store Manager, I am writing to compliment a young member of your staff (Gulveen) at Hayes Currys store who assisted me on Wednesday 21/10/2026. I came in to select a PlayStation 5... Voir plus
Établissement
Changer d'établissementUnit 3 Lombardy Retail Park, Coldharbour Lane, UB3 3EX Hayes, London, GB
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Lisez les avis des autres
I ordered samsung z fold 8 ultra and it's out of stock that day. Today i went in curry store for collection. We went at customer service counter for the confirmation of my order there was one one lady... Voir plus
L'entreprise a répondu
I had walked into Currys expecting the usual routine—a routine pickup for my Samsung Galaxy A57. Instead, I walked out completely blown away. I was assisted by Ravina, and to call her helpful wou... Voir plus
I had a great experience at the store. I visited to book a phone, and the staff member who assisted me was extremely helpful and professional. I believe his name was Amit, although I’m not entirely su... Voir plus
À propos de l'entreprise
- Magasin d'électroménager
- aussi dans
- Magasin d'électronique
- Magasin de matériel de cuisine
- Magasin de téléphonie mobile
- Magasin de télévisions
- Ordinateur et accessoires
À propos de Currys - Hayes
Écrit par l'entreprise
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Coordonnées de contact
Unit 3 Lombardy Retail Park, Coldharbour Lane, UB3 3EX, Hayes, London, Royaume-Uni
- 03445610000
4,2
Bien
39 avis
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Réponse de Currys - Hayes
This is great to hear, thank you for your feedback. - Shauna
Customers service was excellent
Customers service was excellent
Took account of very little detail. Didn't rush the process.
Explained everything in small details
Would rate as 5 stars
26 septembre 2026
in shop experience very good, BUT....
in shop experience very good( hayes lombardi)
however , driver did not give notice for delivery, told by the store( and on order confirmation paperwork ) that the oven would be unpacked and packaging taken away, delivery drivers informed me that they dont unpack or take the packaging away when you buy a cooker , only do that if you buy fridge/freezer, tv etc.... only giving five stars for the shop assistant. disapointed...
24 septembre 2026
Fast service
The TV I ordered online arrived earlier than the initially specified date and when I went to collect, it was a short wait and the product delivered fast.
18 septembre 2026
A very helpful sales assistant
17 septembre 2026
Had what I wanted in stock
Had what I wanted in stock. Reasonably priced, good service, no waiting around.
15 septembre 2026
Good shop for online or in store…
Good shop for online or in store shopping for electronics with competitive price.
The reason why I am give 3 star is just for the payment or collection counter service. It’s very bad. Thy took ages to get your item. Very very lazy staff. You have to wait for a long time in the queue. Even if the queue is very small like 3-4 person on that case as well they took ages. You can see so many staff are there but one 1-2 person are at the counter even if they have 3-4 on counter I don’t know that they are doing there.
If I compared to the other places they are very quick in picking your item and everyone is on the counter so that the que not getting bigger.
I am tagging the location as well so that if someone from the Currys review this they can take action and do some surprise inspection by just observing what they are doing without disclosing identity that they are auditing or investigating them.
19 juin 2026
Réponse de Currys - Hayes
Hi Asim,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
I purchased a Ninja Air Fryer from the Hayes branch in London, and unfortunately, the experience was extremely disappointing. The staff appeared miserable, disinterested and lacking in basic customer
I purchased a Ninja Air Fryer from the Hayes branch in London, and unfortunately, the experience was extremely disappointing.
The staff appeared miserable, disinterested and lacking in basic customer service. While I was being served, the member of staff dealing with me became distracted by another customer who was looking for a phone charger and proceeded to deal with them instead. I was left waiting until I eventually had to speak to another member of staff, who asked whether I had actually been served.
I also wanted to purchase a kettle that was on display in the store. I was told, however, that it could only be purchased online. The member of staff checked with her manager, who confirmed that I would have to go onto the website and place the order myself. I found this completely ridiculous. If an item is on display in a shop, surely customers should be able to purchase it there, rather than being directed to a website. What should have been a simple purchase was unnecessarily complicated, so I decided to look elsewhere.
While this was happening, another couple nearby were also having a dispute with staff, apparently regarding the return of a microwave. The situation only added to the impression of a poorly managed and chaotic store.
Overall, the experience was incredibly frustrating. The staff were impolite, unhelpful and showed very little customer care or professionalism. It felt more like a circus than a properly run retail store. I would strongly recommend that management look seriously at the level of customer service being provided at this branch.
9 septembre 2026
Réponse de Currys - Hayes
Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR82331
We purchased a washing machine and…
We purchased a washing machine and Cutis was really helpful with everything. He answered all our questions very simply and would recommend the Hayes store as we have purchased a few things from there now from the same staff member. Great service
6 septembre 2026
If I could ot would be 0 starts
If I could ot would be 0 starts.
Bought a toaster - toaster broke. Went to the store - no help whatsoever. Spoke to various staff members including shift manager. No name badges so of you don't ask for a name- you have no idea who you are dealing with.
Not recommended
Costumer service on a lowest level
5 septembre 2026
Avis spontané
Réponse de Currys - Hayes
Hi, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82209. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Shauna
Good service
The guy he served is very good, polite, and helpful. Everyone should do the same like him. He’s a great guy.
2 septembre 2026
Thank you Sunita from Lombardy Hayes…
Thank you Sunita from Lombardy Hayes branch for being efficient, patience and helpful, helping my family pick an oven. You found us a great one online, which we bought and thank you for great customer service and being great at your job. Would come to this Currys again because of your polite & kind service.
31 août 2026
Avis spontané
Good nice people they nicely keep my…
Good nice people they nicely keep my place .nice taking as well. Thanks
27 août 2026
I received a great service from a…
I received a great service from a gentleman called Anilkumar, he came over to support me and my family whilst losing my mind trying to decide what cordless hoover to buy, he was honest and made it easier for me to purchase the right one for us. Thank you ☺️
21 août 2026
Avis spontané
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