Currys - Portsmouth Avis 

107
•
TrustScore 4.5 sur 5

4,4

Unit 6 Ocean Retail Park, Burrfields Road, PO3 5NP Portsmouth, Hampshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The store was flooded out again, but my order collection was only delayed by one day while they had the task of clearing hundreds of gallons of water and dozens of damaged ceiling tiles out of the sto... Voir plus

Noté 5 sur 5 étoiles

I recently used Currys’ website to order a DJI Osmo 3 camera. I placed the order online and collected it from the branch in Portsmouth. I managed to get a slightly better deal online, and the collec... Voir plus

Noté 2 sur 5 étoiles

Still have yet to receive any items meanwhile I was told they would be ready for pickup yesterday. I've tried to contact the store and have not been given any form of update or reassurance as to when... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A nice lady asked ifshe could help me soon after arriving. I wanted insurance on my 1 year old tablet, which she arranged, taking care to explain details, and was effiecient and very pleasant through... Voir plus


À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de matériel de cuisine
  5. Magasin de téléphonie mobile
  6. Magasin de télévisions
  7. Ordinateur et accessoires

À propos de Currys - Portsmouth

Écrit par l'entreprise

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Coordonnées de contact

  • Unit 6 Ocean Retail Park, Burrfields Road, PO3 5NP, Portsmouth, Hampshire, Royaume-Uni

  • 03445610000

4,4

Excellent

TrustScore 4.5 sur 5

107 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,4

Tous les avis

(107)

139 171 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good

The staff member who served us was very polite courteous, very informative with the products and offers and options.

11 septembre 2026
Noté 1 sur 5 étoiles

Not good brought a vax and a Dyson…

Not good brought a vax and a Dyson hover but also wanted a fridge freezer we got the vax and the hoover sorted really quick but waited over half an hour for someone to sort the fridge so ended up not buying it obviously you can afford to lose a £1000 sale

4 septembre 2026
Logo de Currys  - Portsmouth

Réponse de Currys - Portsmouth

Hi Paul,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Noté 5 sur 5 étoiles

Biting the right laptop for me.

Jithin listened carefully to my request and worked hard, by searching through stock and speaking with his manager to supply me with a suitable product. I want pushed into buying a more expensive product, in fact I saved money on what I was originally budgeted to spend.

31 août 2026
Noté 5 sur 5 étoiles

Friendly staff and advice

Very helpful staff when looking to purchase a digital photo frame. The chap explained how they work and made a recommendation based on my needs. We are delighted with the frame too.

28 août 2026
Noté 1 sur 5 étoiles

Disgusting staff

I purchased a small piece of electronics from Currys. It failed and I went to Currys in Portsmouth to return it. I was kept waiting for half an hour while the disguisting staff did nothing to attend to me or others waiting. I asked to see the manager but he never came. I will never never never purchase anything from Currys again.

30 août 2026
Avis spontané
Logo de Currys  - Portsmouth

Réponse de Currys - Portsmouth

Hi Paul, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82203. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. - Tracy

Noté 1 sur 5 étoiles
Logo de Currys  - Portsmouth

Réponse de Currys - Portsmouth

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Noté 5 sur 5 étoiles

Friendly and helpful

I needed a lightweight vacuum cleaner. The young lady showed me a Dyson which was just what I wanted an d she let me try it out..I bought it and took out an insurance on it. I am very pleased.
Thank you

28 août 2026
Noté 1 sur 5 étoiles

Brought a printer from store in…

Brought a printer from store in Portsmouth. Due to tills playing up they took payment twice, this is after being reassured it wouldn't happen. Waited 24hrs while the money sat in pending for it to then leave my account. No one answers the phones, AI Assistant hasn't got a clue and you can't contact the store direct.
So now I have to use my fuel and time to go back to the store, wait for someone (never enough staff) who "might" be able to help 😡 no impressed!

So, got a reply on here, but can't deal with my problem!? I will never shop at store again.

27 août 2026
Avis spontané
Logo de Currys  - Portsmouth

Réponse de Currys - Portsmouth

Dear Sarah, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR82105.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Noté 2 sur 5 étoiles

'Appalling' Customer Service!.

Your 'customer Service' dept., is "Apalling!"... apart from a woman named 'Yasmin' in Portsmouth (Ocean Park, Currys). Having bought a 'Chromebook' I was to have this 'set-up' by the customer service team on Monday, 24th August 2026. As I arrived I was politely directed to the 'customer services desk'. I was approached by a 'small Indian guy' who Unpacked my 'chromebook' and plugged it in to 'Charge-up' the unit. He went away, came back 15 mins later informing me that it would take another 12 mins. He then left me, "Ignored Me!" for 1 hour & 20 mins, not even interested in my situation. After 1 hour & 30 mins, I left with my info to have a coffee & 'calm' myself over this 'person's' ignorance. I then came back to the curry's customer service desk where a person by the name of: "Yasmin" took Charge of my conundrum. She was 'Polite, listened' and we then got to 'set-up' my new 'Chromebook'.... As for the small Indian guy, who continued to "IGNORE ME" on my return, He Desperatly needs to attend many "CUSTOMER SERVICE" Courses to enable him to treat people "RIGHT!". I was NOT HAPPY!... having to spend half a day in Curry's!

24 août 2026
Logo de Currys  - Portsmouth

Réponse de Currys - Portsmouth

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR82031

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