Currys - Solihull Avis 

I have purchased many items from Currys and very satisfied with all and always had excellent customer service thank you 😊

You have overcharged me by claiming that I could replace my hp printer and then charging the full price when I chose a new Cobra printer.

needed a replacement kettle ASAP. this one fitted the bill. thank you

This is second time we are served by Najma. Her name which means A STAR ⭐ explains and reflects the quality of the person she is and the quality of the service she is providing to the customers. She is a real star in her communications, helpfulness and trying her hardest to get you the best deals. Highly work ethics and always aims for customer’s satisfaction. Thank you Najma and hope to deal with you again in future. Definitely 10/10 😊.

Very helpful and attentive staff member Muhitar! Took his time with advice on our product!

The staff were friendly and really helpful and knowledgeable about the products,
They seemed to genuinely help me.

Minesh and shabir were extremely helpful in helping me pick out a iPad and showed excellent customer service

Great guidance and information from assistant helped us chose and buy our tv . All our questions answered . Easy , quick sale and availability of product . Even put on n the car for us .

Straightforward purchase with help from Omar. Arranged delivery which worked well.

I had an excellent experience visiting Solihull Currys.
I was served by the staff member Shabir, he was very professional and helpful. He made some good suggestions with technical details of product.
He was outstanding and deserve 10 out of 10.

Great selection to VIEW in store, but none of the three options for food processors that we'd seen and wanted were available to BUY there. Ordering and collection process were easy and quicker than expected though. Staff fun and helpful.

Very good service and Humza was very helpful thank you again

Quick, Easy, to Order and picked up within the hour.

Ordered online for collection was emailed when ready to collect, easy. I also recycled my old printer at the store.

The box was squashed out of shape making it unsuitable for a gift

Very helpful advice throughout the time we were in the store.

The Lady who served us was very very helpful. And pleasant, explained every thing to us .

Excellent customer service in store. The lady who served us went above and beyond to make sure we got what we needed. Thank you!

I ordered a new washing machine from Currys, including paid installation and recycling of my old machine. When the delivery team arrived on 30/09/2026, one of the installers broke the washing machine valve knob while trying to turn off the water supply. He later admitted he should have used the mains stopcock instead.

The damage caused a leak, and at first he tried to claim it was already leaking but when i pointed the quantity of the water leakage is so small means the damaged valve is the reason for the leakage and he then backtracked. He then told me he couldn’t fix it and advised me to hire a plumber myself and claim the repair and installation costs back through Currys customer services.

I followed his advice, paid a local plumber to repair the valve and complete the installation, and then tried to claim the costs back. That’s when I discovered the delivery team had reported to the depot that installation and recycling were fully completed — even though my old washing machine is still in my apartment.

So now I’m left with repair costs, an installation I paid for but didn’t receive, and a recycling service that never happened. I also have photos of the leaking valve and the broken knob as evidence.

Extremely disappointed with the service and the inaccurate reporting by the delivery team. Currys needs to take responsibility for this and should make it easier to address this issue in the future. Or at least make sure the delivery men are properly trained. The burden to sort the mess caused by their delivery is placed on the customer