Currys - Wolverhampton Avis 

I purchased a washing machine via live chat to curry’s.
I’m not very pc literate so the young man who was dealing with me needed patience, and he certainly had that.i ordered the shock absorbers for the base too. But little did I know that they would be delivered by Royal Mail which came the day after my washer was installed, so I’m waiting on a refund.
My washer was next day delivery, with free disposal of my old one.So the only extra was for delivery and installation which was £30. Two young guys came on time and did a perfect job. They did say however that the shock absorbers were not worth buying as when you pull out your washer they move out of place too, more trouble than worth. I purchase all my electricals from curry’s , tried and trusted company

Very good vibe still served me at the end of the day when they were closing ... big up gus

Excellent salesman made the experience easy and fast with no issues. Many thanks.

Quality service from staff at Wolverhampton branch. Had issues with a printer that I'd bought and taken out extended warranty. Printer was replaced, no quibble. Gold star service.

My laptop had come under attack from viruses, trojans, hackers - you name it I was being attacked by it. Sonia was my saviour! Patience personified in dealing with me and my lack of tech knowledge. Explained everything in detail, took all the necessary steps to return my laptop to factory reset and then go through the changes with me. Can't thank her enough for her kindness, she deserves a medal - definitely employee of the month

Fab service and helpful. Didn't mind waiting 10 minutes as everyone should get what they need from a customer service perspective.

The assistant that served us was not very helpful we did actually purchase a tablet but while being served he was yawning throughout as if we were boring him. I certainly will think twice about purchasing from curries again.

Had a quick and efficient experience buying my TV at Currys. The team was incredibly helpful and clearly explained the insurance options to protect my purchase. The staff didn’t make me feel pressured, unlike my experience at the other Currys store in wednesbury. Will come back to this store for other purchases.

Excellent service 👏.

Amo the shop assistant was very knowledgeable.
He explained how it works.
Explained the benefits of extended guarantee.

Ordered given next day delivery free great product thank you

The delivery was early. The staff were efficient and very helpful. Excellent service.

Went into the store St John’s Retail Park, Wolverhampton, with the idea of purchasing 2x laptops. Found the laptops that we liked, paid for these to be ordered to store to collect. No problem. We were told that we would be notified when they arrived - no notification arrived via email text or phone. Phoned customer services who advised that the laptops had been delivered, subsequently went into store 2 days later to be told that no laptops had been delivered to store. A few more days passed and I phoned customer services again to ask for an update on the delivery to store. Customer services advised of the same that they did on the first phone call. Went to store to collect and was only able to collect 1 laptop as they had sold the other one to a member of public without realising… so despite paying for the laptop they were not able to provide the good. Surprisingly now that the laptop has gone off offer, they are unable to get any stock into store and have only been able to provide a refund. 2 laptops brought, 1 provided and now looking elsewhere for another laptop which unfortunately will not be the same spec for the price due to Curry’s not fulfilling orders!

I was looking to purchase a Lenovo laptop - the store had an extremely good choice of laptops and my only recommendation would be to have each brand displayed together, rather than all types randomly set out. The sales advisor, Abraham, was really great - helpful, friendly and with good knowledge. The product I chose was available in store and the purchase was quick and simple.
However, when I opened the box at home I found there was no battery charger included. I phoned Curry's helpline who checked and confirmed there should have been one included and advised me to return to the store with my receipt and I would be supplied with one. I did this as instructed and was told that all new laptops no longer come with a battery charger! I understand the reasons for this as explained by the lady on the returns desk (sustainability and environmental issues and also a reduction in cost for the manufacturers!) but I was cross that nowhere in the store is this drawn to customers' attention and also the fact that the guy on the helpline did not appear to know this either. Therefore I had a wasted journey to the store and an extra cost to purchase a battery charger.