The consultant was easy to get along with, listened to my needs & gave advice that I felt was relevant to me. The 5 star review is due to how the phone call progressed, as it was myself who initiall... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Molly went trough all the options in detail let me choose what I thought was the right option for me then she went trough it again with a credit to your company
The agent name Elias Uddin was great with knowledge and everything he provided with all the information option and great support thoughtout the journey appreciate the help and info and also checked th... Voir plus
L'entreprise a répondu
Cher was amazing from start to finish. Her level of understanding and communication was second to none. Thanks to her I feel at ease now knowing I have protected my family. She was very cari... Voir plus
L'entreprise a répondu
4,6
Excellent
155 avis
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A répondu à 100 % de ses avis négatifs
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Want to give them ZERO
Want to give them ZERO.
Told them not interested and they continue to call AGAIN and AGAIN
AVOID AVOID AVOID
16 avril 2026
Avis spontané
Réponse de Dadsurance
Thank you for taking the time to leave your feedback. We are sorry to hear about your experience and understand your frustration.
We believe we are already in direct contact with you regarding the concerns you have raised, and these are being investigated thoroughly by our Compliance team.
We take all feedback seriously and are committed to ensuring that our customers' wishes regarding contact preferences are respected. If you have not yet been in touch with us directly, or if there is anything further you would like to raise, please contact our Compliance Manager at m.cullen@smartercover.co.uk.
Réponse de Dadsurance
Thank you for your feedback, we’re glad you found the service friendly and we appreciate your comments regarding pricing, it’s something we’re always looking to keep as competitive as possible.
The customer service was top notch
The customer service was top notch, very explanatory and time taken in business oriented manner .
16 avril 2026
Réponse de Dadsurance
Samson, thank you, we’re really pleased you found the service clear, thorough and professional.
Réponse de Dadsurance
Zoltan, thank you, we really appreciate your kind words.
The service i received from one of your…
The service i received from one of your customers service staffs Namely JAY SMALLBONE, are Excellent.
Thanks
Michael Ibekwe
15 avril 2026
Réponse de Dadsurance
Michael, thank you so much, we’re really pleased Jay provided such excellent service and made a great impression.
A very smooth and stressfree service.
9 avril 2026
Réponse de Dadsurance
Hi Victor, thanks so much for your review. We’re really pleased to hear you had such a smooth and stress-free experience with us. We really appreciate you taking the time to share this. If you ever need anything, we’re always here to help. Dadsurance customer services
Very helpful and explained everything
Very helpful and explained everything clearly and well ,
6 mars 2026
Réponse de Dadsurance
Hi Rajwant, thanks so much for your review. We’re really pleased to hear everything was explained clearly and that you found the service so helpful. We really appreciate your feedback. If you ever need anything, we’re always here to help. Dadsurance customer services
Réponse de Dadsurance
Hi Rosaria, thanks so much for your review. We’re really pleased to hear you’re happy with your cover and that it’s supporting your family. We really appreciate your feedback. If you ever need anything, we’re always here to help. Dadsurance customer services
Réponse de Dadsurance
Hi Paul, thank you for your lovely review. We’re really pleased to hear you had such a wonderful experience, that means a lot to us.
Réponse de Dadsurance
Hi Derek, thank you for your review. We’re glad to hear you found the service friendly and efficient, we really appreciate your feedback.
James was helpful and explained…
James was helpful and explained everything about the policies
17 mars 2026
Réponse de Dadsurance
Hi David, thank you for your feedback. We’re really pleased to hear James was helpful and explained everything clearly for you.
Réponse de Dadsurance
Hi Martin, thank you for your review. We’re really pleased to hear you found the service good, we appreciate you taking the time to share this.
Réponse de Dadsurance
Hi Prince, thank you for your lovely review. We’re really pleased to hear the team got back to you quickly, that’s exactly the level of service we aim to provide.
Spoke with Rhia on the phone
Spoke with Rhia on the phone, very polite, very informative and very knowledgeable. Made everything easy to complete.
11 mars 2026
Réponse de Dadsurance
Hi Shaun, thank you for your lovely review. We’re really pleased to hear Rhia was polite, informative and made everything easy to complete, we’ll be sure to pass this on.
Réponse de Dadsurance
Hi Farai, thank you for your review. We’re glad to hear everything was clearly explained, we appreciate you taking the time to share your feedback.
The insurance sold to me is a great deal & was expertly relaid
Nothing was wrong with how things went, just a technical issue that has already been resolved.
12 mars 2026
Réponse de Dadsurance
Thank you for taking the time to leave your review. We are really pleased to hear that you found the cover to be a great deal and that the conversation with the agent was helpful. Our team genuinely takes customer feedback very seriously and it is always encouraging for them to hear that the experience was a positive one.
We did notice that the score attached to the review may not fully reflect the comments you kindly left about the service. If you feel it is appropriate, we would really appreciate it if you could revisit your review and update the score so it better reflects your experience.
The adviser you spoke with will also see this feedback, so it means a great deal when the rating matches the comments about the service provided.
Thank you again for your time and for choosing Dadsurance.
Kind regards
The Dadsurance Team
Avoid at all cost
Avoid at all cost. Once they have your details they will phone you non stop for weeks after you have told them you are not interested and have gone with a different company. They are almost double the price of other insurance companies. Do not click their link do not give them your details!!!
And another nuisance call from them. That is 4 times now I have explicitly said I am not interested remove my number from your database and stop calling me.
11 mars 2026
Avis spontané
Réponse de Dadsurance
Thank you for taking the time to leave a review. I am sorry to hear that you had this experience, as it is certainly not the service we aim to provide.
Insurers often have different pricing models and appetites for particular customer profiles. This means that while a product may be very competitive for some people, it may not be the most competitive option for others. Unfortunately, like most areas of insurance, not every insurer is able to offer the same pricing for every individual. We are naturally disappointed whenever we are unable to provide a competitive option and we would always encourage customers to compare providers before deciding what is best for them.
With regard to the contact you mentioned, I would like to look into this and resolve it for you. If you are able to email me at m.cullen@smartercover.co.uk
with your details, I will locate your record on our system and ensure your details are marked as do not contact so that no further calls or communications are made.
Your feedback is appreciated and will be taken into account as part of our ongoing review of customer contact and pricing competitiveness.
Michael
The whole process and procedure were…
The whole process and procedure were seamless, embracing, precise and value adding.
6 mars 2026
Réponse de Dadsurance
Hi Folorunso, thank you for your lovely review. We’re really pleased to hear the whole process felt seamless and valuable for you.
The customer service from osama was…
The customer service from osama was very helpful and the professionalism was at a high standard.
6 mars 2026
Réponse de Dadsurance
Hi Apisai, thank you for your kind feedback. We’re glad to hear Osama provided helpful service and such a high level of professionalism.
Well explained
How the step by step breakdown of your policy and product was delivered to me. Also the fact that you render 24/7 medical assistant
4 mars 2026
Réponse de Dadsurance
Hi Andrew, thank you for your great review. We’re pleased to hear the step by step explanation was clear and that the additional support services were helpful.
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