Damp Detectives Ltd  Avis 

From my first contact with Jonathan Young I was impressed by his transparency, professionalism and his clear explanations re his service. His survey of our property was thorough and detailed, his attitude and manner while on site were friendly and reassuring. The written report following the survey was extremely comprehensive which should enable us to be clear about any remedial work we need to have done. As a specialist in both damp and listed buildings, I would recommend him to others.

Andy is a really nice guy. Arriving on time he made a complete and thorough survey of the several damp issues in the house. He invited me to accompany him as he worked, taking time to explain and offer advice at every point. By the end I had a thorough understanding of the treatments required, and was so glad I'd chosen DampDetectives rather than a company with a vested interest in finding problems that didn’t necessarily exist.

excellent service , efficient and very useful to achieve the wanted result .

I arranged a survey with Damp Detectives and Andy Farley completed this survey. He was very thorough and explained everything to me as he went along. He was prompt to reply to my initial enquiry and arrange a date to visit. I am delighted to know the cause of my damp issue and know what has to be done to fix it. Thank you Andy for all your advice. Very thorough, professional and polite. I would certainly recommend your service to friends.

Andy Farley promptly responded to my query and was quick to book in a visit to survey my house. He was thorough in his investigation, reviewing each room in the house and also assessing areas of external walls. He spent a lot of time with me, talking me through the issues that we found, the possible resolutions that I should consider and how I might like to prioritise work that needed to be done. His visit gave me both clarity and peace of mind. I’d really recommend this survey and Andy to any home owners/buyers. It was hugely valuable!

Andy - If you want a brilliant surveyor, Andy is the person to have! We couldn't have been more happy with his work. He is wonderful!

We had already bought our home and wanted more information and, the lovely Andy patiently toured the house and answered all our queries in such a reassuring manner. He was incredibly knowledgeable, honest and helpful.

He happily explained all elements and answered our many (millions) of question. He truly went above and beyond!

I could not recommend a better individual. I was truly surprised and impressed by his outstanding professionalism, brilliance and expert service.

We would recommend Andy to friends and family, and employ him specifically in any future house ventures.

Thank you Andy!

Scott was an excellent damp investigator, he provided us with detailed information and photos. He spoke us clearly through the process in the beginning and went through any questions we had. He was very responsive on email and flexible on dates. He turned around the report/his findings very quick. Would recommend!

Honest advice that has saved us a lot of money, compared to what other companies were trying to sell us with massively inflated mark ups on top. Really helpful to give piece of mind, friendly and polite service where everything was properly explained.

My daughter is selling her house, there is a lot of work to be done to get it up to a selling standard. It's a 1930's semi, where over the last year damp has strated to come through. Though I am more than capable to carrying out any remidial work, damp is most definately not my forte. When in doubt call in the experts. I contated the Damp Detectives and spoke with an INDEPENDANT specialist named Jonathan. We spoke on the phone and made an appointment. Jonathan came out yesterday and surveyed the building giving me an honest appraisal of the issues based on his decades of experience which includes National Trust properties. Jonathan took the time to explain, in layman terms, what I needed to know and answered all of my questions. What was really important to me was not be be faced with someone trying to sell me something; as Jonathan is an independant there was none of that. He turned up and provided the service we agreed on. Highly recomend.

Tim came to survey my mild damp issue in a bay window area, and was brilliant. Instantly got to the source of the issue and gave his recommendations. Couldn't rate them better.

We booked a visit from Andy with Damp Detectives. He was very responsive and arrived on time. He carried out a thorough inspection of the property inside and out and in the loft. He was happy to answer all my questions and clearly explained the issue and some different ways to deal with it. The report matched what he said on the day. Very happy with the service and would recommend them .

The surveyor was efficient, prompt, considerate, true to his word and was prepared to "go the extra mile". My damp problem is not serious, in fact hardly noticable but I know these things only get worse. I've had 2 builders and a surveyor inspect my damp problem and after a cursory inspection each confidentaly told me a different cause. Thomas, on the other hand came equiped with all the gear to perform a thorough survey. Afterwards I received a clear report. I would highly recommend Thomas Chow for anyone with a suspected damp problem.

Liam was fantastic from the moment he first responded to our email. When he arrived to inspect the house, he put both my partner and myself at ease and conducted a through job. The report is detailed and advises us what we need to do and I cannot thank him enough. Would highly recommend Liam.

Richard was extremely thorough and got to the bottom of our long term leak. Would definitely recommend.

We had a survey done by Bryony to discover the source of our problems with our suspended wooden floor. She spent several hours checking the whole house, was extremely knowledgeable and took the time to talk us through what she was finding. We received the report within a week detailing her findings and a list of what we should implement to cure the problems. We would recommend Damp detectives for an independant, unbiased service.

Matt came over and thoroughly surveyed our property giving explanations on what was causing our damp and honest recommendations on how to fix it. Report was sent promptly, was in depth and very informative, and even gave suggestions on how we could enforce a damp proofing guarantee that a previous damp proofer had given our property's previous owners.

Richard came over and advised on our issues.

We had been quoted circa £2,000 for a new DPC by a local 'independent' damp surveyor who also happened to install these.

We contacted Damp Detectives as we wanted to understand the actual cause of the problem.

Richard came over and before long identified some key areas of water ingress and poor ventilation through the house that were actually the cause, gave us professional advice and a good list of improvements to make.

We now feel much more comfortable paying for/carrying out the work that is actually needed as we now know the reasons behind the problems and understand how the individual pieces of work will address the issues.

Great service, thank you!

Very thorough and helpful report which served to allow neighbours to work together to fix a leak over a shared area of wall.
Thanks for your time in clarifying to us all the situation.
The builders were also impressed how your camera and assessment could exactly locate a crack in the plaster of the wall even though this was hidden under lead.

I would definitely recommend Jonathan Young the SW surveyor. He was punctual, professional, friendly and very informative.

I felt a trust in Jonathan, that I was particularly grateful for, especially after being messed around by another company.

Jonathan's findings were easy to understand and very helpful indeed, in helping me understand what was happening in the house already and what I would need to do to improve things and which aspects were needing priority.

It has been invaluable in me making more informed decisions on a pre-purchase.

Thanks Jonathon

Andy arrived not equipped to do proper investigation just a damp meter ,and told me i had damp which was very evident, then took 10 days to issue a report which was actually useless and didn't appertain to my problem with no offer of solution or cause.
For this I was charged £450 complete waste of money.