There was an error on my last order. I placed two different computer check orders. Information was switched for both. I called customer service and the lady was very very helpful. Got the orders strai... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
There was an error on my last order. I placed two different computer check orders. Information was switched for both. I called customer service and the lady was very very helpful. Got the orders strai... Voir plus
L'entreprise a répondu
Delivery was just as promised. Product as expected however after receiving item received in mail, received a coupon for 25% off next order! Could have honored this with current order. Very disappoin... Voir plus
L'entreprise a répondu
This was our first time using Deluxe for our company Christmas cards, and the quality of their product is very good. The service was exceptional. We had a glitch with the online order, but it was qu... Voir plus
L'entreprise a répondu
I'VE MADE MY LAST PURCHASE FROM DELUXE. AFTER 25 YEARS OF BUSINESS I CALLED AS I RECEIVED A POSTCARD FOR FREE SHIPPING TO BE TOLD IT DOESN'T APPLY TO EXISTING CUSTOMERS ONLY NEW CUSTOMERS. I WILL... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Deluxe, a modern Payments and Data Company, champions business so communities thrive. With roots tracing back more than 100 years as the original payments company and inventor of the checkbook, we've evolved into a leader in digital payments and data solutions, facilitating seamless connections to propel businesses forward. Leveraging our powerful scale, we support millions of small businesses, thousands of vital financial institutions, and hundreds of the world's leading consumer brands, processing nearly $3 trillion in payment volume annually. Ready to grow? Discover how Deluxe can help you move forward.
Visit www.deluxe.com
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Écrit par l'entreprise

Fast and easy reorder process and a satisfaction guarantee on every product we sell.
801 S Marquette Ave, 55402, Minneapolis, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Customer service went above and beyond to remedy a situation that was not their fault.

Réponse de Deluxe
Our business checks turned out great! Just as I designed them! Decent turn around. Thank you!

Réponse de Deluxe
There is no contact email. we paid for 2-day shipping and it was not two day.

Réponse de Deluxe
Printed incorrectly twice. This was a reorder with no changes.
Extremely long hold time for customer service.
After being on hold for 10 minutes for customer service being hung up on after 30 seconds of conversation and not receiving a call back
Approval of artwork on 1st reprint took 4 tries due to the art department not reading the proof reply.

Réponse de Deluxe
Reordering is always easy and takes minimal time t submit. Delivery is always quick.

Réponse de Deluxe
Expedient in solving the issue! The individual that handled my call was kind and professional. He asked the important questions and solved the issue quickly with explanations of what could have happened on both ends of the situation. He was awesome!

Réponse de Deluxe
i definitely put "Burke & Herbert Bank" in place of Summit, which was the old name...it used to be Provident", then Summit, then something else, i forget, and now for several years it's Burke and Herbert, and i clearly changed Summit to Burke and Herbert.....my bank has continued to honor summit checks, but i can't help but wonder for how long, since it's been many years, since it was summit.
so i am very disappointed getting another 250 Summit checks......VERY disappointed.

Réponse de Deluxe

Réponse de Deluxe
It was easy to get logged into my account so I could just reorder the same checks as last time.

Réponse de Deluxe
I’m pleased that I have a good experience with deluxe I have order from you before with no problems great customer service.

Réponse de Deluxe
Website was easy to navigate. Shipping was quick and and efficient.

Réponse de Deluxe
Fast shipping and high quality! I use Deluxe for all our business checks needs

Réponse de Deluxe
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