Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Awful company to deal with. Scammers!

Awful company to deal with and it shouldn't operate on this market.
It's been almost 1 month since I placed my order. Nothing has been delivered. I emailed the team asking for an update but no response on my emails. I called them up and they advised they don't have my items in stock. I asked for a refund but they just ignore. Case is now raised with PayPal to recover the payment to these scammers. Avoid them!!!

13 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Customer service is terrible.

Customer service is terrible.
3 weeks now , said it was fast and free delivery. Jokes.
Does not respond when asking for refund.
Looks like ill have to ask cc company to get money back.
Nightmare company.
Would defo not recommend.

9 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Damaged item - terrible customer service

Received the item damaged. They said it would be replaced on several occasions but I never received it after chasing. They also ignored my request for a refund. I had to raise the issue with my credit card company.

Their customer service is unprofessional and practically non existent. I even received responses from a personal gmail account (against GDPR)

10 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I am please with their service and quality of goods

I found their site through internet and call the company for my letter plate. The guy on phone was very efficeint and had very good technical knowledge about the stuff. I just gave them the size of my existing letter plate and they found me exact replacement. I am very happy the way they resolve my problem.

24 avril 2013
Avis spontané
Logo de Designer Handle

Réponse de Designer Handle

Thanks Paul

Noté 4 sur 5 étoiles

Good quality product at the right price.

I needed to find some polished brass door handles to match existing. Designer Handle had a good range of polished brass handles that enabled a very good match. The quality seems very good (time will tell) at a very good price point. Delivery was fairly quick and the products well packaged.

17 février 2012
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Designer Handles provided a great service. I was a bit worried when I couldn't get through on the phone, but Sara was excellent via email; very responsive and went the extra mile to make the service superb. Product was excellent and price was very competitive. Delivery was on time as promised. I can thoroughly recommend them.

10 février 2012
Avis spontané
Noté 5 sur 5 étoiles

Good communication, good product!

Good communication at every stage of the process, items despatched using royal mail special delivery and arrived promptly and well packaged. Wouldn't hesitate to use them again!

7 février 2012
Avis spontané
Logo de Designer Handle

Réponse de Designer Handle

Dear Jillian
Thanks for appreciating and liking our service. Your comments are quite valueable for us.
Regards
Manager
Designer Handle

Noté 5 sur 5 étoiles

They are just awesome ..

My order was delivered to me on time, the quality was great .... will buy again with these guys!!!!!!!!!

6 février 2012
Avis spontané
Logo de Designer Handle

Réponse de Designer Handle

Thanks Chris...
you are most welcome

Noté 5 sur 5 étoiles

Efficient and Warm Customer Service

When I received my order I realised that I ordered the wrong product. I called them up, returned the goods and got sorted very quickley. Very please with their service.
Thanks

6 février 2012
Avis spontané
Logo de Designer Handle

Réponse de Designer Handle

Thanks Joe, your comments are quite valueable for us.

Noté 5 sur 5 étoiles

So happy with Designer Handle ..

My mom ordered some door locks and window stays with these guys, We got the order on time and everything was just perfect plus they delivered it for free, Big Thumb up !!!!!

16 juin 2011
Avis spontané
Noté 5 sur 5 étoiles

Warm Service, Best Prices and Excellent Quality Goods

I recently ordered some Door Handles and Locks online due to their high rating on the internet and got very pleased with their express service. I received my order in 3 working days as promised by their staff. I compared their prices with other websites as well and realised that they are not only fast but cheaper then others as well. Very happy after my purchase because all the goods have minumum 5 years guarantee

21 avril 2011
Avis spontané

L’expérience Trustpilot

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