Devon Duvets Avis 

119
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

Really good product and customer service. I found it a bit difficult to understand the different warmth levels of each duvet, but the customer service helped me find the right product for me, they w... Voir plus

Noté 5 sur 5 étoiles

Bought the lighter weight duvet a while ago and initially thought it too light. Wrong! Its perfect - adjusts to the room temperature and even now during a heatwave its keeping me at a comfortable... Voir plus

Noté 5 sur 5 étoiles

I purchased a lightweight wool 300g cotton single duvet earlier this year. Having ever used hollow fibre duvets in the past, I can honestly say there is no comparison! The Devon Duvet is brilliant,... Voir plus

Noté 3 sur 5 étoiles

I ordered a topper and whilst delivery was super quick and it is a beautifully made lovely UK product that has added a layer of comfort to a too firm mattress, it isn’t breathable or temperature reg... Voir plus

4,6

Excellent

TrustScore 4.5 sur 5

119 avis

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4,6

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20 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The best secret to a great nights sleep

I was looking for a new mattress and popped into our local Peter Betteridge bed shop in Kingsbridge( where you can try beds out for comfort ) .. the lovely Fabian who has been SO helpful suggested trying out the devon duvet wool topper until i decide on a new mattress. . and that was it.. i have just enjoyed the best nights sleep in ages.. the lavender bag that came with it smells gorgeous and the topper and my new pillow( i also brought ) by them has proved to be a really good wise investment 😀 and my little jack Russell will not come out now from under the duvet ..😂

29 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Second topper - 5* brilliant

Just received the second wool mattress topper from this wonderful wonderful company.

We recently bought a super king size bed to accommodate us and a very needy long legged dog! We still have the king size bed with the DD topper we bought years ago in a different bedroom and after sleeping in the new super King for several weeks and waking up with aches and pains we decamped back to the king size bed - and lo and behold no aches and pains and woke up feeling actually refreshed for once!

Lightbulb moment same brand and type of mattress on both beds but the mattress topper makes it a simply fabulous experience on both.

Cannot praise this company highly enough. Everything is so beautifully done from the packaging (including a gorgeous little lavender bag inside the topper). Amazingly fast delivery all I can say is - faultless, so thank you Devon duvets - again.

24 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Good quality duvets and excellent customer service

I love the Devon Duvets' 300gsm wool (which I've been using for almost 3 years now) and 200gsm alpaca duvets I have, they are really well made, don't smell, don't get lumpy, and actually regulate my temperature. I've been using both tied together over autumn/winter and only recently removed one for summer. It might be weird, but I also think they sound really nice (they don't rustle as much as feather duvets, but are also not as quiet, in general, as synthetic ones).

Last month I also bought a wool mattress topper, but I decided to replace my entire mattress instead, so I attempted to return it via EVRI.

Unfortunately it went on a bit of a journey.

EVRI lost it in their system. I don't know how they managed it, but they delivered it to the company that made the box I'd packaged it in 2 weeks later.

The box company and I managed to get the mattress topper back to Devon Duvets and they still honoured the refund even though it was well over the 14 day return limit.

I really appreciate the help I got from Emma in trying to sort this out, thanks Devon Duvets :)

12 mai 2025
Avis spontané
Noté 3 sur 5 étoiles

Heavy and hot

I have waited a while before writing.a review to give the king sized medium weight 600grms duvet purchased a couple of months ago the best trial to comment on. Delivery was within a few days of ordering and I cannot fault the quality and manufacturing of the duvet. It is extremely good, and the cotton cover smooth and does not have that crinkly noise some duvets have. Nor was there any smell. A nice touch is the little bag of Lavender tucked inside the duvet. The duvet has a nice loft to it and not the flattish style seen on other type of woolen quilts by different manufacturers.
However, I find the weight of the quilt too heavy for me and it can drag down the bed under its own weight. I have slept for 35 years between merino wool mattress toppers and overblanket. It was time for new so I was so looking forward to the duvet. But it makes me so hot and does not heat regulate very well, unlike my merino overblanket. I believe the cotton casings plus cotton duvet covers traps heat in. I should have possibly chosen the lighter weight duvet but hindsight is a wonderful thing and not being able to personally see and feel the weight of the duvet has added to buying the wrong thing, especially as most things are online ordering. As one lives on the other side of the country impossible to visit.

22 avril 2025
Avis spontané
Logo de Devon Duvets

Réponse de Devon Duvets

Thank you for your review and for taking the time to give your duvet a proper trial before sharing your thoughts.

We're delighted to hear you were pleased with the fast delivery and appreciated the exceptional quality of the duvet, the soft cotton cover, and the natural lavender touch—details we work hard to get just right. It’s also great to know that you noticed the generous loft and quiet, breathable fabric we’ve carefully chosen to enhance the sleep experience.

We’re sorry to hear that the weight and warmth of the duvet haven’t quite suited your personal preferences. Wool does perform differently to other materials like merino overblankets, especially when encased into duvets rather than used as open layers. Although the medium weight is designed for year-round use for most sleepers, we do understand that comfort is subjective, as everyone has differing needs.

As always, our friendly customer service team is here to offer guidance and help customers choose the best option for their needs—whether it’s selecting the right weight or learning more about how wool regulates temperature. We're always just a phone call or email away and are happy to talk through the choices with you at the point of ordering.

Thank you again for supporting a British-made, natural product and for recognising the care that goes into our work. Should you prefer a lighter weight option in the future, we’d be very happy to assist you to ensure it’s the perfect one for you.

Best Wishes
The Devon Duvets Team

Noté 5 sur 5 étoiles

Thin Alpacca??? Omg it is sooo nice

I wasn't sure what to expect from a very thin Alpacca duvet so I called for advice before purchase. We have a warm house that has a geat pump. The lady I spoke to recommended a low tog. She was not wrong. We are very cosy!!! We are both sleeping better already. Really really delighted with it.

21 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

4 years later …….

I’m writing this review 4 years after having used the fitted sheet.

Firstly, I want to say I have the duvet which is absolutely fantastic, I do find it temperature regulating and the weight of it is so comforting. I love snuggling up under it. I bought a second one for our spare room and also purchased one for my granddaughter.

At the time of buying the duvet I also bought a king size fitted sheet as it was half price if bought with the duvet. This week after four years of use, obviously not constant, as I have other bedding, I’ve had to sadly throw it away. The sheet was amazing at first, I used to look forward to sleeping on it as it felt luxurious compared to my other cotton sheets from Ikea and Sainsbury’s. The reason for not being able to use it is that it has become threadbare and developed holes at the head and feet areas on both sides. Disappointed is an under statement, my much cheaper, lesser thread count sheets have far outlived this one.

Updated after reply from Devon duvets. My other sheets are also 100% cotton, I don’t buy poly cotton and they were bought at the same time as this one, they’ve all had equal wear, my point was that for the price my other cheaper less thread count 100% cotton sheets have lasted much longer

22 février 2025
Avis spontané
Logo de Devon Duvets

Réponse de Devon Duvets

Dear Sherrie

Thank you for taking the time to share your experience. We’re delighted to hear how much you love our duvet and that it’s been a comforting part of your routine for years. We really appreciate your long-term support.

We’re sorry to learn about your experience with the fitted sheet. Please note that this sheet was offered as an extra item at a special discount and isn’t part of our core handcrafted bedding line. Because it’s sourced separately from another British family run business, its longevity and performance may have differed from our primary products. We also recognise that four years is a long period, and normal wear can occur with intermittent use of natural materials (in this case 100% cotton) unlike perhaps cheaper alternatives woven from poly- cottons etc..

Your feedback is valuable, and we will share your comments with our supplier of the cotton bedlinen as we continually strive to improve our product offerings. If you’d like to discuss this further or if there’s any way we can assist you, please feel free to contact our customer support team who are always happy to assist.

Thank you again for your feedback and for being a valued customer.

Yours sincerely
Pauline Beijen
Devon Duvets

Noté 5 sur 5 étoiles

incredibly helpful in every way and the most beautiful quality duvet i have ever used.

How helpful they were, even after ordering the extra warm one and realising that it was going to be too much, they couldnt of helped more and feel so grateful to them for all they did. It was a big treat to myself to get a wool duvet and my sleep is so much better as now i dont overheat like i did with a feather duvet and it feels the perfect weight around my body. i highly recommend them as a personal family business doing it really well.

10 janvier 2025
Avis spontané
Noté 2 sur 5 étoiles

Not temperature regulating

Bought the mid weight wool and botanical lightest duvets as a couple. It's the peak of winter, the heating is off, the room is 14 degrees, I have a 400tc Egyptian cotton percale duvet cover and yet we are still overheating. My partner sleeps cold and needed something warm. She can be boiling and not complain but she says she sweats a bit in this wool. I am a hot sleeper and use the lightest weight botanical made from tencel. I overheat and have weird dreams and don't sleep as deeply as before. The materials are not breathable in my opinion. Temperature regulation seems like a stretch here when the natural material is covered by some outer material which compromises the air permeability.

I do love the fact that you can interchange the single duvets which most companies don't do. 5 stars there.
I spent alot on these premium duvets but was unable to return them even after stating that we didn't sleep in them but laid it on us to try with clothing on.

I would say you as a consumer should ignore tog ratings and be very sceptical about natural fibres when it comes to staying breathable. Air permeability is not a property of natural fibres exclusively.
There are some hollow fibres that are synthetic with better air permeability.

My advice to the company is to either target to cold sleepers for only winter and autumn or change the thicknesses of the bedding and hey you may make more money using less material.

13 janvier 2025
Avis spontané
Logo de Devon Duvets

Réponse de Devon Duvets

Dear Gregory,
Thank you for sharing your thoughts and taking the time to leave a review. We're sorry to hear that your experience with our modular duvet system has not been as positive as you had hoped.
We design our duvets with great care, using natural materials like wool, cotton and TENCEL™Lyocell because of their unique temperature-regulating and breathable properties. However, we understand that everyone’s sleeping preferences and environments can vary, especially when it comes to room temperature, bedding choices, and personal comfort levels.
While we regret that our duvets didn’t meet your specific needs, we’re pleased to hear you appreciated the interchangeability of the two sections of duvet—this feature is something we’re particularly proud of in our modular duvet range Three.
Our goal is always to ensure our customers are happy with their purchase. We have a dedicated customer service team available to provide tailored advice or assist with any concerns you may have had, so please don’t hesitate to contact us directly. We’d love the opportunity to discuss any issues further and see how we can help.
Thank you again for your feedback. It helps us continue to refine our products and services.

Noté 5 sur 5 étoiles

We have the wool mattress topper

We have the wool mattress topper, bought earlier in the year, wool pillows & some pillowcases, all items are first class quality, the shopping experience was friendly & professional, the delivery was quick. The staff went above & beyond to help with the purchase. Thank you.

3 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

A bit disappointed …..

I ordered a topper and whilst delivery was super quick and it is a beautifully made lovely UK product that has added a layer of comfort to a too firm mattress, it isn’t breathable or temperature regulating and is far too hot. I read that it was especially suited to modern mattresses. I live in an old draughty cottage not a new build and I am not a hot sleeper.
So I am very disappointed. There is no option to return even though it’s only been used for just three nights with a good quality mattress protector.. So an expensive mistake. Live and learn!

19 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolute Bliss

Never, ever buy a Devon Duvets pure wool duvet. You'll never get out of bed again. It's simply divine. Best investment this year! 😁 I also have their mattress topper which is still going strong after 5 years.

20 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Alpaca Lightweight Duvet

Alpaca Lightweight Duvet
Have had this duvet for a week now and it's just lovely, superb quality, drapes nicely and although lightweight keeps me plenty warm enough! Fast delivery with no issues, would use and recommend DD every time.

17 octobre 2024
Avis spontané
Noté 4 sur 5 étoiles

Good quality. Good value.

Straightforward website, seemed to be a product that was well-rated, simple ordering procedure and contact over order/delivery for a wool duvet. Well made duvet packed in a useful linen storage sack. Evri courier took 3 days instead of the promised 2 then dumped the box on the doorstep and cleared off. Duvet is clearly good quality, comfortable, warm, not too heavy and value for money. Why do these good companies spoil it with diabolical couriers.

4 octobre 2024
Avis spontané
Noté 3 sur 5 étoiles

Dissapointed

I am so dissapointed in my mattress topper. This is approx the 4th one I have purchased from Devon Duvets. Never before have I experienced an EXTREME smell of the wool . I called DD, It was explained that some wools are a stronger smell than others, and to put it outside, or on an airer. I can do neither of those things due to physical reasons, and having no outside space. The smell permeates into my personal sleep wear. My bedroom smells etc. It must have been known that this extreme smell was present in this topper, or batch of toppers, it would have been helpful as a customer care action, to have been contacted and asked if that was OK on this occasion. Had I known I would have waited for a different batch of toppers.

8 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great mattress topper and pillow

I now have a mattress topper and pillow, both of which I love and the pillow has already, after only 3 nights, relieved my morning neck pain and headache. The customer service has been first class, especially in the case of the pillow which failed to arrive and was duly replaced. I cannot thank them enough for all the help I received.

16 août 2024
Avis spontané
Noté 1 sur 5 étoiles

"Customer Experience Review: Devon Duvets' Natural Wool Topper and Odor Concerns”

I purchased a double wool mattress topper from Devon Duvets and encountered some challenges that I feel potential customers should be aware of. Upon receiving the product, I noticed a strong odor that resembled chemicals, despite Devon Duvets' assurance that their products are crafted using 100% natural materials without chemicals or bleach.

I followed their recommendation to air out the topper extensively, both indoors and outdoors as weather permitted, but unfortunately, the odor persisted. This was concerning as I specifically chose a natural wool product due to allergies to chemicals and scents.

When I contacted Devon Duvets to discuss exchanging the topper for one that did not have this strong odor, they responded promptly but declined my request. They reiterated their assurance that the product is chemical-free and attributed the smell to natural wool characteristics that may affect sensitive individuals differently. This opposed to my previous natural wool bedding experiences which I have not had any odour issues.

While I appreciate their commitment to using natural materials and complying with fire safety regulations, the persistent odour and the company's ignorance to accommodate my request for an exchange left me disappointed. As a customer who prioritises health and seeks natural bedding options, I had expected better support and understanding of my concerns.

In conclusion, Devon Duvets offers handmade products with commendable craftsmanship and adherence to safety standards. However, potential customers should be aware of the possibility of a strong natural odor that may not dissipate quickly, despite the company's assurances of chemical-free production. More flexibility in customer service regarding such concerns would greatly enhance the overall customer experience.

25 février 2024
Avis spontané
Noté 5 sur 5 étoiles

So supportive and gentle post mastectomy

So I bought a heart shaped pillow for my mastectomy surgery and whilst in hospital I wondered why I bought it. However, I came home yesterday and found myself unable to get comfortable until I put the cushion under my arm. OMG what a difference! It also provides a gentle compression to the side and under arm whilst my arm is resting in it.

25 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Purchased DOUBLE WOOL DUVET SET

Purchased DOUBLE WOOL DUVET SET - ALL SEASON 14+ TOG and 2 x WOOL PILLOW - ORIGINAL (75 X 50CM). Excellent quality, far superior to Woolroom and John Lewis products. Very comfortable, much better than our old synthetic duvet. Does have a slight "sheepy" smell initially, but not unpleasant and wears off after a few weeks

1 mai 2024
Avis spontané

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