We have not received our purchase of been given any information about this failure. We would therefore give Dexam a minus star of possible. After this review Dexam quickly got in touch and resent the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Really quick and efficient delivery . Items are as described and lovely large tea towels . Very impressed
L'entreprise a répondu
Fantastic speedy service from Dexam, great products. I previously purchased a Dexam teatowel (ferns) from a store. I found its drying qualities excellent, it washes well and looks great in my kitchen.... Voir plus
L'entreprise a répondu
Many years ago I purchased a Dexam bowl with supermarket shopping. It has served me well; proved robust and lasted well and still going strong. For this reason I wanted to purchase a set but the super... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de plans de travail
- Magasin d'appareils de cuisson
- Fabricant de produits en céramique
- Magasin de matériel de cuisine
Écrit par l'entreprise
Dexam – Innovative Kitchenware Since 1957 For over 65 years, Dexam has been trusted by home cooks and professional chefs alike for quality kitchenware that blends tradition with innovation. Based in the UK, we specialise in premium cookware, bakeware, tableware, kitchen textiles, and accessories. Discover exclusive collections including Sintra, CellarDine, Supreme, and iconic collaborations with RHS, Kellogg’s, and School of Wok. Whether you're preparing everyday meals or entertaining guests, our products are designed to make cooking a joy. Proudly serving retailers and customers who value style, function, and lasting quality.
Coordonnées de contact
Holmbush Industrial Estate, GU29 9HX, Midhurst, Royaume-Uni
- cs@dexam.co.uk
- www.dexam.co.uk
4,6
Excellent
102 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick service and items was packed very…
Quick service and items was packed very securely
14 août 2026
Réponse de Dexam
Hi Dianne, We are thrilled to hear that your order arrived safely and in good time. We hope you love your items and please don't hesitate to get in touch if you need any help in the future.
Really quick and efficient delivery
Really quick and efficient delivery . Items are as described and lovely large tea towels . Very impressed
7 août 2026
Réponse de Dexam
Hi Jayne, we are so glad you love your new tea towels! Thank you for leaving a review and please don't hesitate to get in touch if you need anything in the future.
Great little products made in Britain…
Great little products made in Britain and a friendly company too.
21 août 2026
Avis spontané
Réponse de Dexam
Hi Barbara, Thank you very much for leaving a lovely review. We are very pleased that you love your items and if you need any help in the future please do get in contact with us.
We did not received our purchase of…a garlic press
We have not received our purchase of been given any information about this failure. We would therefore give Dexam a minus star of possible.
After this review Dexam quickly got in touch and resent the item which we received within a few days. We thank them for that and have edited our review.
12 août 2026
Réponse de Dexam
Hi, I am very sorry to hear you have had an issue with the delivery of this order. We weren’t aware that it was lost in the Royal Mail system, we will despatch a second one via FedEx which you should receive on Monday. Please, if you need any further help let us know at cs@dexam.co.uk
Réponse de Dexam
Hi, We are so pleased you love your product and were satisfied with our service! Please let us know if we can help any further.
Items dispatched to the wrong address…
Items dispatched to the wrong address multiple times
14 juillet 2026
Réponse de Dexam
Hi, We are very sorry to hear you are having trouble with the delivery of your order. If you could please contact cs@dexam.co.uk they should be able to help you further. Many thanks, The Dexam Team.
Réponse de Dexam
Hi, we are very pleased to hear you were happy with our service and product! Please let us know if you need any further help. Many thanks, the Dexam team.
Réponse de Dexam
Good Morning Caroline, thank you for your review! We are so pleased to hear you were happy with our service and your new glassware. Please get in touch if you need any further help.
Réponse de Dexam
We are so pleased you are happy with our service and products. If we can do anything else for you please do get in touch!
Great quality and very well packed!
5 mai 2026
Réponse de Dexam
Hello Kathleen, we are very pleased you are happy with your items. Thank you!
Réponse de Dexam
Good Morning Robert, we are very happy to hear you liked our order process and that your items arrived quickly! Please let us know if you need any help in the future. Many thanks, the Dexam team.
Réponse de Dexam
Hi Maria, we are glad you loved your item and it came quickly. Please let us know if you need any further help. Thank you, The Dexam team
Réponse de Dexam
Hi Trevor, Thank you for leaving a review we are so pleased you loved our service and product!
Bought a wok lid from Dexham.
Bought a wok lid from Dexham.
Excellent service. Exactly what I was looking for and it arrive the NEXT day!!!
Defo recommend this company.
24 avril 2026
Avis spontané
Réponse de Dexam
Hello, thank you so much for your review. We are pleased you loved our wok lid and service, be sure to reach out if you need any help in the future. Happy cooking!
Excellent customer service
Excellent customer service, lovely product and really well packaged! Can definitely recommend!
7 avril 2026
Réponse de Dexam
We are so pleased you loved your item and our service! Please let us know if there is anything else we can help with. Many thanks, The Dexam Team.
The pot grabs are excellent quality
The pot grabs are excellent quality. Easy to order and delivered quickly by Royal Mail.
9 avril 2026
Réponse de Dexam
Good morning Carol, we are so pleased you love your pot grabs and that they were delivered quickly! Please let us know if we can do anything more to help, happy cooking!
I spoke to a real person!
I called and actually spoke to a real person! It was easy to order on line and the delivery came quickly.
1 avril 2026
Réponse de Dexam
Hi Craig, we are so pleased to hear you were happy with our customer service! We hope you love your item and please let us know if we can help any further.
Réponse de Dexam
Hi Margaret, Thank you for the review. We are glad you were satisfied with the product, please get in touch if we can help any further.
I have only had my Dexam Wok for about…
I have only had my Dexam Wok for about 1 month and the coating is coming off. I have never used metal utensils n have always hand washed. Very disappointed
28 mars 2026
Avis spontané
Réponse de Dexam
Hi Susan, I am very sorry to hear this. Would you be able to contact our customer services team at cs@dexam.co.uk , who will be able to help you further. Many thanks, the team at Dexam
From ordering these glasses to them…
From ordering these glasses to them arriving was 4 days! The glasses are lovely and just as I had hoped for. Arrived superbly packed and protected.
24 mars 2026
Réponse de Dexam
Hi Claire, we are so happy to hear you love your glasses and that they arrived quickly. Please let us know if we can help any further. Many thanks, the Dexam team.
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