I had a very pleasant experience buying a 3-seater leather settee and storage footstool at DFS in Banbury, mostly thanks to Cheryl who answered all of my questions and made a few suggestions over a... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent service from Emma! We bought our sofas and tables from DFS and were looked after by Emma from start to finish — she was absolutely brilliant! She was so helpful, friendly, patient and exp... Voir plus
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The man (from Birmingham area originally) was very attentive. Super detailed answers to all questions. Offered tea/coffee etc whilst we browsed and discussed options suitable for a specific gap in our... Voir plus
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We knew what we were looking for but our visit was to make decisions on detail and order. Staff allowed us to make those decisions without interrupting and were helpful when we were ready to continue... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Lockheed Close, OX16 1LX, Banbury, Royaume-Uni
- 0333 999 9752
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Didn’t feel harassed like normally do…
Didn’t feel harassed like normally do it lots of DFS. Wasn’t to pushy and gave space
24 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Super relaxed and salesmen helpful and…
Super relaxed and salesmen helpful and hospitable.
24 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent, friendly customer service
Paul was very helpful. He made sure we were getting exactly what we wanted. Everything clearly explained.
21 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Banbury
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff member Paul was extremely…
The staff member Paul was extremely helpful in every way.
20 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No pressure to buy
No pressure to buy. Blake was very helpful and patient gave us lots of information and assisted us in buying the right sofa for us.
19 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
How helpful Cheryl was
19 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent furniture and excellent service
I had a very pleasant experience buying a 3-seater leather settee and storage footstool at DFS in Banbury, mostly thanks to Cheryl who answered all of my questions and made a few suggestions over a cup of coffee.
I went to several other furniture shops, in 5 other locations, and none of them had any furniture of interest to me. DFS seems to stock what I want.
18 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Réponse de DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Paul was delightful!
Paul was very helpful and extremely knowledgable about the products! Nothing was too much of an ask.
18 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Great customer service, super friendly and knowledgeable staff.
17 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The sales lady was extremely helpful…
The sales lady was extremely helpful and this is my second purchase this year via her
17 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Cheryl
15 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Amazing customer service from Blake
Amazing customer service from Blake. It was a pleasure and a great experience shopping at DFS.
8 juillet 2026
Réponse de DFS Furniture - Banbury
Good afternoon Julie,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Emma was a very good sales lady
Emma was a very good sales lady, no pushing sales on us but very imformative,
14 juillet 2026
Réponse de DFS Furniture - Banbury
Hello Shirley,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Banbury
Hello Margaret,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Excellent service from staff
Excellent service from staff
Really glad to be buying from dfs
12 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Efficient professional service
Efficient professional service. Paul answered all our questions clearly and explained options around ordering, lead times and finance. Very happy with the service.
12 juillet 2026
Réponse de DFS Furniture - Banbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Banbury
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Réponse de DFS Furniture - Banbury
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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