We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementHindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB
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Lisez les avis des autres
The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... Voir plus
L'entreprise a répondu
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... Voir plus
L'entreprise a répondu
Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, Royaume-Uni
- 0333 999 9537
5,0
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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First class service from start to…
First class service from start to finish couldn't fault anything
18 juillet 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales person was very helpfull…
The sales person was very helpfull explaned everthing in detail helping with choosing and matching my piece of furnture to the piece i purchased last year from yourselfs would recomend dfs evertime well made furnture
16 juillet 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great service
Callum helped us with our order at the barrow store and explained everything in great detail! Would recommend coming
15 juillet 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ryan barrow DFS
A huge thank you to Ryan for the fantastic service today. He was friendly, professional, and extremely helpful throughout the whole process. Ryan took the time to answer all of my questions, explained everything clearly, and made buying my new sofa completely stress-free. I never felt under any pressure and really appreciated his patience, honesty, and knowledge. He's a real credit to DFS, and I couldn't be happier with the service I received. I would highly recommend asking for Ryan if you're visiting the store.
11 juillet 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello Mike,
We're really grateful you shared this amazing 5* review. We are glad to hear that Ryan helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
The service we received at the barrow…
The service we received at the barrow store from Callum was brilliant. He was very welcoming and informative, making the whole experience stress free.
8 juillet 2026
Réponse de DFS Furniture - Barrow-in-Furness
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Callum.
Kind Regards,
Jordan
DFS Customer Support
Quick response to order clear details…
Quick response to order clear details of delivery schedule.
Have already purchased this style of sofa and very happy with comfort &wearable. Now wish to extend seating in living room.
24 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Great customer service in the Barrow-in-Furness store and over the phone.
Kept upto date with emails so far.
24 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Barrow-in-Furness
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
All the staff were very friendly and…
All the staff were very friendly and helpful. After being approached we were left to browse with no pressure selling. Once we were sure of our choice our advisor Callum was very approachable and friendly and talked us through our order. The store itself is set out beautifully and very well presented. Overall a very pleasant experience. I would gladly recommend this store to friends and family.
27 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Callum met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very polite well informed staff
Very polite well informed staff. No pressure to buy.
I needed to add to my order which was a smooth process.
27 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful
26 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service and advice from…
Excellent service and advice from staff. Plenty of choice
21 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Friendly, approachable team
We went into the Barrow-In-Furness DFS store with a Sofa in mind but wished to order in store rather than online. Callum helped us and was fantastic...friendly and approachable. We were in and out within 40 minutes with the new sofa ordered and all the information we needed.
7 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful staff
19 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
No pressure from salesman Matthew
No pressure from salesman Matthew. He was just helpful & very friendly.
Made the process simple & a pleasure to purchase.
18 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Good customer service and felt able to…
Good customer service and felt able to take time to choose
18 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Barrow-in-Furness
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service not rushed very…
Excellent service not rushed very helpful and friendly
13 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Everything was explained in detail
Everything was explained in detail, information checked and then checked by a colleague. Staff were friendly, didn’t jump on us, waited for us to have a look round but were visible if we wanted to ask questions. They were informative, well behaved and such nice customer skills
13 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful
Very helpful, not pushy...we were left to wander around looking at sofas with nobody hassling us, when we had questions Stuart was very informative!
12 juin 2026
Réponse de DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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