DFS Furniture - Belfast Avis 

10 121
TrustScore 5 sur 5

4,9

49 Boucher Road, BT12 6HR Belfast, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kerri was fantastic from we stepped foot in the door. Kerri offered her assistance to us straight away and guided us through the process of ordering our sofa along with all the extras to go with it to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(10 121)

95 112 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sean was a superb salesman went above…

Sean was a superb salesman went above and beyond to keep us updated re. Prices and all other care information etc re our choice of suite. He even came in early on the day of our paperwork.

7 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

My experience was made a lot easier as…

My experience was made a lot easier as Sean was very pleasant, and helpful he made every decision very comfortable as he explained everything very well, I would highly recommend Sean for his great customer service and advice.

6 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Had a fantastic experience with Mr…

Had a fantastic experience with Mr Reilly from the team at DFS Boucher Road. Some of the best customer service I have ever had. So friendly and made the process to easy. He fully explained everything to me so I felt confident to make my purchase. Thank you Mr Reilly!

6 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer service from Robin…

Excellent customer service from Robin in Boucher Road, Belfast.
All options regarding sofa types, configurations, fabric choices, future care of the furniture and finance options available were all clearly explained.
Robin was very pleasant, helpful and unhurried.
We didn’t feel pressurised to buy.

6 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

👍🏼👍🏼👍🏼👍🏼

👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

5 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. The staff were friendly, professional, and very helpful. We are very happy with our purchase and would definitely recommend DFS Belfast. Thank you!

5 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

So excited to receive my new sofa!

Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the best condition. I found her easy to talk to & down to earth which made the experience stress free and enjoyable.

5 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello Marie,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Customer Service

Great customer service & transparency

2 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello Tracey,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Bought a sofa and a coffee table out of…

Bought a sofa and a coffee table out of the Boucher Road store, none of the usual sales pressure, just helpful advice and a decent price. Staff friendly & a nice relaxed atmosphere

5 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello Les,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Eva who served us was excellent

Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva in Belfast Boucher Road! Thank you!

3 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Conor and Sean at DFS boucher road…

Conor and Sean at DFS boucher road Belfast have been really helpful. They guided us through the purchase and provided honest answers.

4 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Review

The experience went nice and smoothly explained everything in great detail

4 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Sean was so helpful in the boucher road…

Sean was so helpful in the boucher road branch didn't feel pressured to purchase

4 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Thomas the sales rep!

The sales rep that was dealing with our purchase was a lovely fella called Thomas. Very informative and helpful helping my wife and I make the right choice on what we wanted. Made us feel very as ease from start to finish and was very knowledgeable in his work as we had a lot of questions that was answered straight away. This is our 4th time buying from yourselves and this was by far the best experience to date, thank you Thomas!

3 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Pleasant staff and was so easy

Pleasant staff and was so easy

19 juillet 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

very helpfull

2 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The staff were very friendly and let's…

The staff were very friendly and let's us browse freely and when we were ready to make our purchase, they helps sort out the finance and explained everything very clearly.

I would recommend DFS to anyone looks furniture

I can't remember the sales assistants name but I think it was Thomas and he was very friendly and put us at ease

2 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Thomas was fantastic at the Boucher…

Thomas was fantastic at the Boucher road store, he was thorough and showed us every sofa in the show room that met our requirements and colour options we could pick from- when wanting to change the layout of the sofa that was no hassle and he was able to do this for us also, would highly recommend him to anyone needed a sofa or bed - great customer service. We bought previously with another sofa brand and we will use DFS in the future.

2 août 2026
Logo de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

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