I had a really positive experience buying my new sofa. Thomas was extremely helpful, friendly and knowledgeable, and took the time to understand exactly what I was looking for without being pushy. He... Voir plus
L'entreprise a répondu
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I had a really positive experience buying my new sofa. Thomas was extremely helpful, friendly and knowledgeable, and took the time to understand exactly what I was looking for without being pushy. He... Voir plus
L'entreprise a répondu
Within minutes we were greeted by a customer service person. Sean was very helpful, friendly and made us feel comfortable and at ease. He explained all the necessary details in full and made everythin... Voir plus
L'entreprise a répondu
Kerri was fantastic from we stepped foot in the door. Kerri offered her assistance to us straight away and guided us through the process of ordering our sofa along with all the extras to go with it to... Voir plus
L'entreprise a répondu
Ciara helped us today in the Belfast store. She was exceptional from start to finish. She guided us with a professional and friendly manner and did not make us rush. Her customer service skills can no... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

49 Boucher Road, BT12 6HR, Belfast, Royaume-Uni
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We went in with an idea of what we wanted. Approached Anne for advice. Within minutes we had picked our bed, price & payments sorted. No messing about or confusion. Anne was excellent!

Réponse de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast
Thomas was extremely helpful very knowledgeable and made my purchase go through quickly and smoothly no hesitation awarding 5 stars!

Réponse de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast
The lady that we dealt with was lovely, and very helpful.

Réponse de DFS Furniture - Belfast
We recently visited DFS to look for a new sofa, and the service we received was excellent. The gentleman who helped us was incredibly welcoming, friendly, and knowledgeable. He took the time to answer all of our questions without making us feel pressured, and he made the whole experience relaxed and enjoyable. His professionalism and helpful attitude made choosing our sofa much easier. Thank you for such fantastic customer service—we really appreciated it and would happily recommend DFS to others.

Réponse de DFS Furniture - Belfast
Michael was polite, friendly and extremely knowledgable. Dealt with my order quickly and efficiently.

Réponse de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast
Have to say that we were treated exceptionally well and given the time to get the correct sofa which suited our needs , The staff member Connor was excellent and great knowledge of the product , Very professional.

Réponse de DFS Furniture - Belfast
Found my experience very good and the gentleman Conor was very helpful and explained everything very well to us

Réponse de DFS Furniture - Belfast
Knowledgable staff member called Conor helped me try out all the features of my new sofa. Gave me great tips on how to keep it looking great from dealing with spillages to plumping the padding. Even got a free coffee, great experience, thanks!

Réponse de DFS Furniture - Belfast
Robin listened to what we wanted and succeeded in finding the sofa we wanted.

Réponse de DFS Furniture - Belfast
We had a fantastic experience at DFS, and a special shout-out has to go to Robin in the Boucher Road store.
From the moment we arrived, Robin made us feel completely comfortable and never put us under any pressure. He took the time to help us choose our dream sofa, patiently talking us through all of the options and explaining everything clearly from start to finish. His knowledge, professionalism, and friendly approach made what could have been a difficult decision feel easy and enjoyable.
Excellent customer service like this is hard to find, and Robin is a real credit to the DFS team. We can’t wait for our new sofa to arrive. Thank you again for making the whole experience such a positive one!

Réponse de DFS Furniture - Belfast

Réponse de DFS Furniture - Belfast
Staff member very helpful and friendly. Explained everything we needed to know very well.

Réponse de DFS Furniture - Belfast
Sean was a welcoming and cheerful employee and was extremely helpful and took time to explain some of the concepts that we fully didn’t understand. He even thought well for us and explained everything to his fullest ability. I would say the experience was welcoming and fun too, a five star experience.
Thank you

Réponse de DFS Furniture - Belfast
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