Im a returning customer, DFS furniture ticks all the boxes for me, great selection for every interior and budget Friendly and accomodating sales reps, Taylor greeted us with a smile and happily gui... Voir plus
L'entreprise a répondu
Blanchardstown Retail Park, Unit 401, DUBLIN 15 Dublin, IE
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Im a returning customer, DFS furniture ticks all the boxes for me, great selection for every interior and budget Friendly and accomodating sales reps, Taylor greeted us with a smile and happily gui... Voir plus
L'entreprise a répondu
Bianca made my experience great! I had originally gone in to look at a particular sofa but I saw one i liked better! Im not a great shopper, but Bianca made it so much easier to decide on my final... Voir plus
L'entreprise a répondu
Was very impressed with the quality and choice of sofas in the Blanchardstown shop . The assistant named Violeta who helped us was very patient, knowledgeable , and not one bit pushy .She was very go... Voir plus
L'entreprise a répondu
We were left alone to wander around the store and try out different furniture at our leisure, without the pressure of staff hovering or coming over to check if we needed anything, which can be really... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Blanchardstown Retail Park, Unit 401, DUBLIN 15, Dublin, Irlande
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Excellent customer service
Very knowledgeable and sales staff gave us plenty of time and advice
Would highly recommend

Réponse de DFS Furniture - Blanchardstown Dublin
Emily was amazing from start to finish. She treated us with respect, made us feel comfortable throughout the whole process, and even shared a few laughs with us along the way. She was friendly, professional, knowledgeable, and never pushy. Excellent customer service and a fantastic salesperson. We really appreciated her help and would highly recommend her.

Réponse de DFS Furniture - Blanchardstown Dublin
We were left alone to wander around the store and try out different furniture at our leisure, without the pressure of staff hovering or coming over to check if we needed anything, which can be really annoying when you need to take your time over an expensive purchase. When we did finally settle on a couch it was easy to get the attention of a member of staff. They were very polite, helpful and explained everything clearly. Happy with the purchase and the service.

Réponse de DFS Furniture - Blanchardstown Dublin
Ordered a rug instore. Paid in store. Paid for delivery. No probs. Nice staff. Email said delivery on day X. Date but no time. Lets just assume the customer will sit at home and wait all day. 2 days later. No delivery. No update. Can't review the product, but even if its fab.. I'll buy elsewhere next time because I have a life to live. Not sitting at home waiting on DFS.

Réponse de DFS Furniture - Blanchardstown Dublin

Réponse de DFS Furniture - Blanchardstown Dublin
The two girls who helped us were fabulous. I think one was Charlene and I’m sorry to say I forget the other girls name.They were patient friendly and knowledgeable. We also get great value. Thank you

Réponse de DFS Furniture - Blanchardstown Dublin
Sales women was very informative and friendly. Very nice experience. Thanks

Réponse de DFS Furniture - Blanchardstown Dublin
Quite a neutral experience to be honest. I went into the store, walked around a bit found with my son. I was not greeted by anyone, nor was I asked if I needed assistance... Eventually however I found something myself on the sales floor that suited my needs at the right price.
I had quite a difficult time finding any staff in the store to complete the purchase however. After walking about for a short while I eventually sighted someone with a clipboard and that person then nominated another lady to assist.
There were zero pleasetries, just a bit of paperwork, would I like insurance , then cash changed hands and I was handed a booklet.
The experience in store was entirely robotic & transactional. Nobody stood out, nobody was overtly friendly, just a get in & get out kind of thing, not even a handshake.
In itself this is fine, it won't impact on my consideration of DFS as a place to purchase furniture in future but nothing about the experience has endeared me to the brand.

Réponse de DFS Furniture - Blanchardstown Dublin
The shop assistant could not have been more helpful

Réponse de DFS Furniture - Blanchardstown Dublin

Réponse de DFS Furniture - Blanchardstown Dublin

Réponse de DFS Furniture - Blanchardstown Dublin
Bianca was brilliant, very helpfull, explained everything in great detail and was a joy to deal with

Réponse de DFS Furniture - Blanchardstown Dublin
My experience by telephone with Mary. (Line3. Dublin)
She was amazing. Friendly yet professional. The information I received was so helpful..This experience is the reason I am buying my sofa with DFS.

Réponse de DFS Furniture - Blanchardstown Dublin

Réponse de DFS Furniture - Blanchardstown Dublin

Réponse de DFS Furniture - Blanchardstown Dublin

Réponse de DFS Furniture - Blanchardstown Dublin
The lady who sold us our couch was so informative and assisting to us on each visit we made to the store.

Réponse de DFS Furniture - Blanchardstown Dublin

Réponse de DFS Furniture - Blanchardstown Dublin
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