DFS Furniture - Bradford Avis 

2 700
TrustScore 5 sur 5

4,9

Valley Road, BD1 4AG Bradford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am sorry I can’t remember the sales assistant but I would score her 10. She knew all the answers to our questions and her approach was really lovely. Very informative but giving us space to make our... Voir plus

Noté 5 sur 5 étoiles

We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 700)

100 800 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hassan

Hassan was really helpful

4 juin 2026
Logo de DFS Furniture - Bradford

Réponse de DFS Furniture - Bradford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Zara provided fantastic service from…

Zara provided fantastic service from start to finish. We bought our sofas from DFS two days ago and took quite a while to decide which ones to choose. Throughout the process, Zara was always available whenever we needed advice or had questions.

She was friendly, patient, and never made us feel rushed. She explained everything clearly and thoroughly, which made the whole experience easy and enjoyable.

Excellent customer service. We would definitely buy from DFS again and would highly recommend Zara for her professionalism and helpful approach.

2 juin 2026
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Réponse de DFS Furniture - Bradford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

The young female sales rep was…

The young female sales rep was exceptionally professional and knowledgeable. Patient and friendly.

2 juin 2026
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Réponse de DFS Furniture - Bradford

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Good experience and great staff

Great customer service, staff were very helpful and explained everything clearly

1 juin 2026
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Réponse de DFS Furniture - Bradford

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very friendly

Very friendly and very helpful and patience whilst your in the store until you have decided which suite you want

Then they assist you with all the necessary details you require in order to purchase

1 juin 2026
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Réponse de DFS Furniture - Bradford

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Aakash who servred is was extremely…

Aakash who servred is was extremely knowledgeable and attentive to our needs and requirements. He explained everything thoroughly and used his experience to guide in the right direction when choosing our new furniture.

1 juin 2026
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Réponse de DFS Furniture - Bradford

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Outstanding customer service

I recently purchased sofas from DFS and would like to say how impressed I was with the service I received from Simran. She was friendly, professional, and incredibly helpful from start to finish.

Simran took the time to understand what I was looking for, answered all of my questions, and provided excellent advice without being pushy. Her knowledge and patience made choosing the right sofas a much easier and more enjoyable experience.

Outstanding customer service can make all the difference, and Simran is a real credit to DFS. Thank you for all your help – I am delighted with my purchase and would highly recommend DFS based on the excellent service I received.

31 mai 2026
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Réponse de DFS Furniture - Bradford

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Great Service

Great Service from Paul @ Bradford. Professional and friendly!

31 mai 2026
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Réponse de DFS Furniture - Bradford

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service

Amazing staff, really friendly, didn't push a hard sell, gave us all the time we needed. Very professional.

30 mai 2026
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Réponse de DFS Furniture - Bradford

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

I have today purchased a set of sofa,2…

I have today purchased a set of sofa,2 chairs and a footstool from Bradford DFS . It took two visits and Paul was so helpful,not pushy at all . He was friendly and professional ,wanting to make sure I got exactly what I wanted . I would recommend DFS to anyone .

29 mai 2026
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Réponse de DFS Furniture - Bradford

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Paul met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

I have baught a few items over the…

I have baught a few items over the years from DFS and always recieved excellent service, which is why i always come back. 10/10

21 mai 2026
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Réponse de DFS Furniture - Bradford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service from Paul!

We were viewing different places for a new sofa and chair set. We went into DFS first and immediately fell in love (corny I know) with the Kian sofa and chair set at the front door. A lovely man called Paul (hope I remembered you right) came over said hello and said if we needed anything to give him a holler. We are very dubious about some furniture shops as it's all about the sale and they practically follow you about. He didn't he left us to it and didn't even say a word when we left to visit other furniture places on the complex. We came back because nothing popped out to us. We came sat down and he asked if we were ok and we said we had a few questions we felt listened to and heard. He didn't press for extras he just listened!! He answered our questions very professionally and gave us his opinions even involved our 2 kids who for once were very well behaved and listened to the man speak. Safe to say we were so happy with the service and the answers to our questions we felt confident in selecting a sofa and 2 chairs from the set.
He went and got his manager to oversee the details and she was just as lovely. The best bit was how they engaged my youngest boy. We had left scs and come back and my little boy had been given a bag from the store. Paul made him laugh and they had their own personal joke calling him "motta bella" all the way home he kept putting the accent on saying I'm "motta bella" now when we call his name he goes "no is Motta bella" haha! Lovely service and very very happy! Please make sure Paul from the Bradford forster square store gets this feedback he is a delightful man with such a wonderful personality! He's a key aspect of this store they should be proud to have him!

Thank you so much!

The Bone Family!

27 mai 2026
Avis spontané
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Réponse de DFS Furniture - Bradford

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

Excellent service. I wasn’t pestered or pressured into purchasing anything which is ideal for me otherwise it puts me off.
The gentleman that helped me was informative approachable and went through everything in detail with me before I purchased anything. Thankyou

26 mai 2026
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Réponse de DFS Furniture - Bradford

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Rajnesh was the person that was…

Rajnesh was the person that was initially talking to us and he seemed knowledgeable, however his circumstances were such that he referred us to his colleague Akaash , who was very patient, knowledge and helped us with the whole process . His product knowledge was very good and interpersonal skills.

25 mai 2026
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Réponse de DFS Furniture - Bradford

Hello Nithya,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Rajnesh.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

This was our fourth visit to the …

This was our fourth visit to the Foster Square store in Bradford, as fantastic service as usual. you have wonderful caring staff there. We miss Berny not being in store this time as he was part of the DFS sore in Bradford after all thses years. This time we where assisted by Paul, a wonderful man.Thank you so much for the wonderful service

22 mai 2026
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Réponse de DFS Furniture - Bradford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

We had a lovely experience at DFS in…

We had a lovely experience at DFS in Bradford today, the staff were so helpful. We felt really comfortable and not pressured or anything at all! Thank you so much to the staff for being so kind !

23 mai 2026
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Réponse de DFS Furniture - Bradford

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Sofa shopping …

The friendlies and help from the staff.every thing was explained in great detail and easy to understand

22 mai 2026
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Réponse de DFS Furniture - Bradford

Hello,

Thank you for sharing your great feedback with us.

Kind regards
Holly M
DFS Customer Support

Noté 4 sur 5 étoiles

The staff in store were very helpful

The staff in store were very helpful, but I didn’t receive an update on when the furniture would arrive.I received an email just after the purchase saying it would be delivered on the 26th May. Yet my husband received a phone call this morning at 9 am 21st May to say they would be there in 30 minutes.

10 mai 2026
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Réponse de DFS Furniture - Bradford

Good Afternoon,

Thank you for getting back in touch to leave your most recent review, we are very sorry if you feel the customer service received has not been satisfactory.

If you would like to discuss another order or have any further queries that have not been discussed already please let us know on 0333 9999 777.

Kind Regards,

Jordan
DFS Central Customer Support

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