DFS Furniture - Bradford Avis 

Very polite and knowledgeable staff
No pressure selling gave information then left alone to make a decision

Helpful Honest and great service

Brilliant customer service from akash over the moon made very comfortable and took his time to explain each and everyone of the sofas we was looking at made me and my partner feel so at ease when we was stressed brilliant guy!

Excellent sales assistant, No hard sell at all. Explained everything clearly. Very engaging.

Huge shoutout to Simran for helping us out for our new sofa set! Buying furniture can be overwhelming, but she made the whole process feel easy and even fun. She was very patient with all our questions regarding dimensions and delivery. We are so happy with our purchase and truly appreciate the top-notch customer service she provided. Thank you, Simran!"

A very relaxed approach by Paul at Bradford DFS. Very friendly nice guy.
No pressure from Paul at all.. nice to see these days.
He helped me with any questions i had and reassured me with any concerns i had.
He made buying my new sofa a very easy and quick experience.
Top man cheers.

Hassan helped me find the perfect sofa for my need and i was absolutely satisfied with the customer service that was delivered whilst i was there.

Akash was a great help

the staff down in the Bradford shop are really nice and cheerful especially Paul who has helped me on 2 occasions with a client choosing a chair and sofa. he was very patient with the client and made sure we both understood the details,
the shop was clean and tidy.

Great customer service very helpful staff very happy with service.

Zarah was really helpful and provided us with all the important information we needed to know about the kind of sofa's we were buying

Great service by Akash

Really disappointed.
I Ordered san mateo
1 power G and 1 power no arm unit
Having the option to move no arm to any side.
I told them exactly what I wanted and why I wanted it like this.
Well instead I was sent option R 2corner 2 .
They wouldn’t take it back said I ordered this one. my fault I didn’t check the papers just took there word for it and trusted them. sofa cost me £2399 . They said well this option was cheaper than the other option and they couldn’t take it back. They really mess up.

Sofa arrived with 3rd party delivery no legs on sofa was left like this for a few days after chasing them up. Offered me £100 cash back because they messed up.
It wasn’t the first time I bought a sofa A few months prior I bought a £3500 sofa to which went quite well as that was a 2 2seater quite straight forward and already in stock.
Don’t trust what they say read and check papers. No exchanges refunds or part exchange what I asked for they weren’t bothered and it was a lot of money involved.
Poor service once you buy.

Help within store was great, friendly and non pushy

Sales team didnt pressure us

Friendly helpful staff but not pushy

Great staff, went smoothly no issues at all

The worker there called aaksh gave us a very good idea for our living room and was very helpful

Outstanding Service from Haassan at DFS!

I recently had the pleasure of working with Haassan at DFS, and I couldn’t be more impressed with his level of professionalism and knowledge. From the moment I walked into the store, he was welcoming and attentive, making sure to understand exactly what I was looking for.

Haassan took the time to walk me through various options, offering insights on quality, comfort, and pricing without being pushy. He was able to answer all of my questions with ease and genuinely seemed to care about helping me find the perfect furniture for my home.

What stood out most was his patience and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find someone so dedicated to providing a personal touch in customer service, and Haassan definitely made my shopping experience at DFS a great one.

I highly recommend Haassan if you’re planning to visit DFS—he’s friendly, knowledgeable, and truly a pleasure to work with. Thank you for making my purchase easy and enjoyable!