DFS Furniture - Brigg Avis 

Honest and helpful

Ordering online has been really easy, I called a lady who was very helpful as I had a query before I purchased. I went in to the store in Brigg hoping to purchase my sofa but the two gentleman who were working there were too bothered sitting on one of the sofa's chatting to ask if I needed any help. Wether it was because I was on my own with my 2 young children and they assumed I wouldn't be purchasing or they just couldn't be bothered who knows but we were in the store for at least 15 minutes and we clocked eyes at least 3 times and not once did they come over.

Purchased 2 sofas (different types) and an armchair and after a few months we experienced piling or bobbling on one of the sofas (Fontaine) and contacted Customer Service and a visit was arranged, a few days later later I got a call from a different person informing me that this is to be expected and the visit would be cancelled as there would be nothing they could do, they told me I would need to purchase a piling removal tool and fix it myself!! Obviously the material used on this sofa is not fit for purpose and I was not informed about this issue at purchase or I would not on bought it, I’ve bought many sofas form DFS in the past but no more, god knows what it will look like in 3yrs time when I finish paying for it

I had a good experience at dfs. The service was excellent and very helpful.

Lovely young man very helpful and caring

Well laid out store, helpful staff

Very happy lady

Salesmen little and large Dean were both very helpful in assisting me make an informed choice.

Service fantastic everything explained in detail

Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,

Great sales man, wasn't rushed

Great service, very nice relaxed and all information was given well

Quick and accurate service

Nice service, got what I needed. Fast!

Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.

Great discount over the bank holiday weekend which helped us save on our bulk items.

Great experience!

Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there

The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you

They was really helpful and I never felt pressured at anytime, explained everything clear, gave me time to make my decision. I would recommend DFS to my friends and family

She explained everything in full went through all the options,wasnt pushy gave us chance to discuss it between. Would recomend

A VERY HELPFUL YOUNG MAN EXPLAINED EVERYTHING FULLY AND WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT