DFS Furniture - Brigg Avis 

3 062
TrustScore 5 sur 5

4,9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

DFS Brigg has a great selection well displayed. Sales team were not overbearing. They were friendly and helpful when required. So making a for a relaxing not pressured time. Charlotte helped us see ou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From entering the showroom to leaving we found the purchasing experience as very easy and quick as we knew what we was looking for on arrival. Angela was really helpful and patient and polite. My on... Voir plus

Noté 5 sur 5 étoiles

Staff very helpful and polite and gave me as much information and time as I needed to make a decision on what I wanted. Whole process explained in detail including cost, interest free and delivery. A... Voir plus

Noté 5 sur 5 étoiles

Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Mill Close, Scawby Road, DN20 9JH, Brigg, Royaume-Uni

  • 0333 999 9731

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(3 062)

97 237 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dean at Brigg store was great

Dean at Brigg store was great

2 mai 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Not pushy or pressuring. Straight forward.

26 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Is a really great store

Is a really large lovely store. Lovely and airy. Great displays so many choices and colours. Was lovely walking around exploring. Its a great store.

26 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Good afternoon,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Chilled atmosphere

Chilled atmosphere, no pushy, overbearing sales person breathing down your neck the minute you walk in the store, easy to get around store, large carpark, friendly staff. Great range of products.

22 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Chance to look & try at leisure without…

Chance to look & try at leisure without being hassled by staff. Once we'd made our choice Curtis was helpful, knowledgeable & friendly. Great experience.

21 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Good afternoon Jane,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Curtis was very helpful not pushy and…

Curtis was very helpful not pushy and explained everything we needed to know

20 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Good morning Nick,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Colin was a great help at the brigg…

Colin was a great help at the brigg shop, fantastic service and a detailed breakdown of cost and optional extras, highly recommend

19 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Good shop.

Quick, easy and efficient.
Very pleasant experience.

19 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great service

Went with an idea of what we wanted, purchased something different. Staff excellent introduced themselves, pointed us in the direction needed,didnt stalk us, but were available when we had questions. They were helpful, understanding and very professional. Sorted our purchase extremly well.

18 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The salesman Dean gave great product…

The salesman Dean gave great product knowledge in a comfortable way and respectfully answered any questions we had

17 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Dean.

Kind Regards,

Jordan
DFS Customer Support

Noté 1 sur 5 étoiles

Shockingly poor customer service for a…

Shockingly poor customer service for a missing couch.
Order placed in store on the 31st December with delivery confirmed by end of February. Call to request delivery finally received mid March, however, only one couch delivered. Nearly a month later and still no second couch. Weeks of chasing, being given new delivery dates and yet the couch is still not here. Finally today we understand that until the order is cancelled and reissued the system has a “ghost” order and we will be stuck in this loop. So I now have to wait another 9 weeks for delivery .The best compensation that can be offered is £180 or I cancel the entire order and am left with nothing. I feel forced to take the entirely inadequate compensation and wait another 9 weeks hoping my couch arrives. I am flabbergasted.

16 avril 2026
Avis spontané
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

We are truly sorry to hear about the concerns you have raised regarding your recent experience. After carefully reviewing your order, we can confirm that the Store Manager has been in touch with the order holder and that a resolution has been agreed upon. If you feel that your issue has not been fully resolved or if you require any further assistance, please don’t hesitate to get in touch with us on 0333 99 99 777. Our team is always here to listen and help in any way we can to ensure your satisfaction.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Went to your Brigg store this morning

Went to your Brigg store this morning. Had a good walk around the store no pressure selling. I felt very relaxed picked a sofa which I liked. Dean the salesman was very professional and friendly All in all a great experience

14 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Good afternoon Nicholas,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dean.

Kind regards,

Lia
DFS Customer Support

Noté 4 sur 5 étoiles

Very helpful staff

The staff were very approachable and very helpful.

13 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Noté 3 sur 5 étoiles

We love DFS for quality

We love DFS for quality
We bought our last sofa there and had a great experience.
We did buy again but we found the staff to be distracted and quite rude when asked questions about their product.
Not very friendly to say the least.

4 avril 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Good morning,

We are very sorry to hear about the concerns you have raised. This is disappointing and not the level of service we expect to provide to any of our customers.

We appreciate your feedback and will share it with the relevant management team.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Great service overall

Plenty of good car parking.
Staff were welcoming but not pushy.
Attractive store displays and effective layout.
When help was required staff members were helpful, efficient and informative.

30 mars 2026
Logo de DFS Furniture - Brigg

Réponse de DFS Furniture - Brigg

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

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