DFS Furniture - Bristol Avis 

We hate it when you walk in a showroom and someone pounces-immediately. George told us he was nearby if we needed any help then when we were ready he provided all the answers to our questions

Tom went above and beyond to make sure we could order our perfect sofas

Anna veryhelpfull great attention to detail about the sofa we bough went to every detail nothing was missed thankyou ,shortish hair hannah or anna

We went into the store a few times as we liked two and we couldn’t decide. The staff were very informative on product and let us look around on our own.
We purchases our furniture today and I am hoping it lives up to what it is like in the store

The staff were helpful and we got the sofa we wanted

George did a great job considering only 5 weeks with DFS

The experience of buying a new sofa was made easier with the excellent customer service I received.
The staff were extremely friendly, helpful and answered all questions knowledgeably.
They listened and reassured my concerns around delivery.

The manager Tom and the sales person called John I cannot thank enough they were so kind helpful and friendly I experienced excellent customer service. A big thank you to them both.

staff very helpful without being over-powering

Looking to buy a new sofa and Tom was able to help. He was very friendly, polite and answered all the questions I had. Thank you Tom for making it such and easy experience. Would definitely recommend 😀

I was very pleased with the service i received from a guy called Mike, he spent time to look to what we wanted, and he helped us find it very impressed the with the whole sale, he answered all our questions .
nothing was to much trouble,

Friendly service without being pushy.Clear and concise information about different ranges of furniture.Clear and transparent about add on products available.Overall very good

Lovely experience. Polite and knowledgeable staff.

John was very helpful when we picked out our recliner chair and sofa set. He went through all the different options of paying for the set and explained the delivery process clearly. We were very happy with our experience at DFS and look forward to receiving our new items for the living room 😊

The staff member that helped us was really helpful and nice. I’m not sure what his name was but was tall and blonde. He answered all the questions we had and explained everything we wanted to know.

We’ve ordered the Stellar sofa and Michael from the Bristol store was amazing at helping us to decide what we wanted.

From the moment we left the store after paying for our sofa and foot stall, we have been met with poor service. 18 weeks before the sofa arrived and only after chasing several times to be told each time it was ready to be delivered in a few days. When we finally received our delivery date for the next day we were told if were not in to collect it or wanted to reschedule it was £150 charge.
The sofa arrived, dirty, several loose staples causing a cut, a each cushion and body part of the sofa itself has snags in.
The foot stall arrived with no legs.
Once the repair man arrived he was unaware of the missing legs. Its has now been a month with still no legs, poor service on the phones each time with promise of call backs to which none have come. The last call has said the legs will arrive in store in 3 months time.

Very relaxed, quick but not rushed
Sat on one of your sofas.
Excellent experience

Really helpful and kind. Explained and answered every questions asked fully. Made the experience at DFS enjoyable.