We bought a sofa and chair from DFS, the whole process was nice and easy. The showroom is well laid out and the sofa's are displayed in contemporary settings. Our salesman, David, gave us a full demon... Voir plus
L'entreprise a répondu
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We bought a sofa and chair from DFS, the whole process was nice and easy. The showroom is well laid out and the sofa's are displayed in contemporary settings. Our salesman, David, gave us a full demon... Voir plus
L'entreprise a répondu
Anna was very friendly and let us shop the way we wanted without feeling we were harassed. We were unable to deal with her once we got back as she had finished for the day and her colleague (unfortuna... Voir plus
L'entreprise a répondu
First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Voir plus
L'entreprise a répondu
I liked the way I was able to look around the store without being pounced on by sales assistants. When I was ready to purchase, I wasn't pressured, the sales rep (Neil) was knowledgable and made sugge... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Highwood Lane, Patchway, BS34 5TQ, Bristol, Royaume-Uni
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Steliana was very helpful today, making sure she took the time to help us order correctly, she was also very friendly and great with kids.

Réponse de DFS Furniture - Bristol
I recently purchased a new settee and chair from DFS
The Salesperson Linda was extremely helpful throughout the process she was very knowledgeable
and patient and made the whole experience stress free. I was delighted with my purchase and Linda's Customer service.

Réponse de DFS Furniture - Bristol
My sofas were delivered on time and is really good quality for the price. The delivery guys were so helpful and polite throughout.

Réponse de DFS Furniture - Bristol
Customer service (Doola Ali) was excellent, explained everything about the product, finance options in detail.
She was very professional, patient and friendly. Her skill in explaining and convincing is really great! Felt like we are dealing with our friend. Manager Tom was also amazing.

Réponse de DFS Furniture - Bristol
Sales assistant was very knowledgeable and explained everything with care for my mother in law who is 89 went through all the details several times to make sure she was happy with everything before placing the order. The Bristol store was very pleasant and it was a pleasure to shop there. We have bought furniture from there in the past and with this level of service we will be back

Réponse de DFS Furniture - Bristol
We had David support us today, he was very supportive, knowledgeable and approachable. We can’t wait to have our sofa arrive, thanks David!

Réponse de DFS Furniture - Bristol
Excellent service, helpful and friendly and could not do enough to help us.

Réponse de DFS Furniture - Bristol
Tom made myself and my partner very comfortable and informed during our decision on choosing a sofa. Brilliant customer service, would highly recommend DFS

Réponse de DFS Furniture - Bristol
Excellent, i felt really looked after. I felt that my purchase was a bargain but still worth the money

Réponse de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol
Tom at the Bristol Cribbs store was great! Really grateful thank you

Réponse de DFS Furniture - Bristol
Staff is really patient and helped to choose the right sofa for our house

Réponse de DFS Furniture - Bristol
I came into store today with a very long, short list of requirements ref size, colour, two seater 3 seater sofas
One very confused customer Mike took my hand and guided me through the process, he was kind knowledgeable and most of all very patient thank you so much.

Réponse de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol
Good communicator and offered great price and delivery. Very knowledgeable on products which was best to use with pets etc

Réponse de DFS Furniture - Bristol
Member of staff very helpful and nothing too much trouble on first visit. On return visit went to John with his great and friendly customer attitude, no pushy selling which I appreciated. Chose the appropriate suite for my home with his help. Quality of furniture looked very good and lots of choice.

Réponse de DFS Furniture - Bristol
This is the third time we have purchased a new suite from DFS .
We had excellent help and advise from Mike , wear not put under pressure and were treated in a very professional manner, that’s why we keep coming back to DFS .Robin Thomas .

Réponse de DFS Furniture - Bristol
Very nice salesman , was not pushy and left us to have a wander around.
We returned after visiting other shops because of his manner and we preferred the DFS sofa than in other retailers.

Réponse de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol
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