DFS Furniture - Bristol Avis 

5 830
TrustScore 5 sur 5

4,9

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We bought a sofa and chair from DFS, the whole process was nice and easy. The showroom is well laid out and the sofa's are displayed in contemporary settings. Our salesman, David, gave us a full demon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anna was very friendly and let us shop the way we wanted without feeling we were harassed. We were unable to deal with her once we got back as she had finished for the day and her colleague (unfortuna... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I liked the way I was able to look around the store without being pounced on by sales assistants. When I was ready to purchase, I wasn't pressured, the sales rep (Neil) was knowledgable and made sugge... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Royaume-Uni

  • 0333 999 9775

4,9

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(5 830)

99 778 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly

Friendly, knowledgeable staff. Nice not to be given the hard sale.

17 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very good service

Very good service

25 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

I was greeted by George who was very…

I was greeted by George who was very helpful and generally just nice. I dread being pounced on in stores. It was quiet due to the heat so he was perhaps glad of something to do but he was really good. I was quite specific about what I needed and he was able to show me the right piece of furniture. I ended up buying a chair as well which I certainly had not intended to do. I did visit another store first but felt slightly scoffed at for wanting a small piece of furniture so I left. Thanks DFS

23 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

I experienced very friendly staff it…

I experienced very friendly staff it was a very warm and welcoming with no stress

22 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service from David

David looked after us and provided excellent customer service. He was friendly, personable and very easy to talk to, making the whole process straightforward and enjoyable. As someone who works in retail myself, I really appreciate good customer service, and David was a great example of it. Thank you for such a positive experience.

21 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very smooth purchase salesperson very…

Very smooth purchase salesperson very knowledgeable

21 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Staff really helpful and not pushy

Answered all questions I asked

20 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Linda was great

Linda was great, helpfully answered all our questions.

20 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Our experience today was with salesman…

Our experience today was with salesman Neil his knowledge and understanding to our requirements was excellent. We found what we needed and placed an order.
Looking forward to receiving our purchase when delivery has been confirmed.

20 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Mike was great

Mike was great

20 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Really personal service and found us…

Really personal service and found us just what we needed

17 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

My experience with DFS was easy from…

My experience with DFS was easy from start to finish. I love all there sofas I wish I had a bigger house I’d have them all ❤️

19 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Very happy with our visit to your store

Very happy with our visit to your store
at Cribbs Causeway. Salesman was professional and patient. I could not make my mind up which material to choose from such a wide chose. He was knowledgeable about the product and answered questions

18 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Cribbs causeway DFS

David helped us from the moment we stepped in to the cribbs causeway store, he was extremely helpful providing us with advice about the sofa we liked! He was extremely polite and was brilliant throughout the whole process of buying my first sofa! Will definitely be back for future sofas

16 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

The gentleman who sold me my furniture…

The gentleman who sold me my furniture was friendly and approachable. He was very knowledgeable regarding dfs products. Smiled all the time he was dealing with me and I literally interrogated him on the sofas I bought. He made me feel as no question was was a silly question.

14 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience found what we were…

Great experience found what we were looking for, staff was very helpful, explained all and about sofa care also. Thanks

14 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Tom was an absolute delight!

Tom was an absolute delight!
This was our 2nd visit to DFS, after visiting other showrooms and trawling the internet trying to find what we wanted.
Tom set us at ease straight away, giving us information and space when we needed it, and being attentive when we were ready. He made the experience simple, warm and straightforward. Highly recommend

14 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Easy

Easy , helpful staff

5 juin 2026
Logo de DFS Furniture - Bristol

Réponse de DFS Furniture - Bristol

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

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